Ordering process and returns easy; correspondence prompt and return processed without any issues. Lovely packaging also. For that I've given 5 stars as well deserved. Unfortunately the dresses I o... See more
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About Ro&Zo
Written by the company
With an emphasis on excellent design and premium fabrication, Ro&Zo's range is distinctly feminine, with bold colours, strong silhouettes, and a distinctive print handwriting that exude confidence and the joy of being a woman. The brand's mission is to fill a space in the market for feminine, modern and versatile womenswear that is stylish without being trend led.
Modern femininity is at the heart of the Ro&Zo brand, with product designed to bring a stylish, modern and versatile element to every woman's wardrobe. Ro&Zo's product offering includes daywear, occasionwear, knitwear, tailoring and outerwear, with new product introduced all year round. Designed in house at our London studio, each piece is carefully considered to ensure it exudes quality, style and wearability. With striking prints, bold colours and elegant, sophisticated silhouettes throughout the range. SHOP NOWContact info
United Kingdom
- roandzo.com
Replied to 90% of negative reviews
Typically replies within 1 week
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Quick delivery and gorgeous dress !
Lovely clothing xx
A lovely coat but it was huge
A lovely coat but it was huge. I’m a size 16 and did wonder if I’d need a size L as it was described as slightly loose fit. As size M was out of stock I risked the size L . A lovely colour and looked well made but I returned it. My refund has been issued promptly so overall good service.
The cardigan was as expected.
The cardigan which I ordered was true to size, arrived on time, well packaged and as described. The photos on line were an accurate portrayal of this item.

Reply from Ro&Zo
Top marks!
From ordering, delivery and a return everything went smoothly. All items so far have been well made and good quality.
Excellent service
Excellent service. Delivery arrived on time. Nicely packaged. Beautiful dress. Well made. Fits perfectly.
Arrived on time and all products were…
Arrived on time and all products were as expected and gorgeous.
Great overall experience from website…
Great overall experience from website to delivery
This is such a beautiful dress - for someone else!
This is such a beautiful dress - lovely shade of denim and great style Unfortunately far far too tight across the chest for me. I couldn’t do it up! I am sure it will look fab on someone with a different body shape to me.

Reply from Ro&Zo
Excellent quality
Excellent quality. Prompt delivery and beautifully packaged. Very happy.
Great clothes
Great company, well made clothes, speedy delivery. Also lots of choice of petite items too.
Very good value for money!
I recently bought two party dresses from this website. And I have one set that I bought previously. Everything is excellent quality, comes as advertised.
Very happy ordering from Ro&Zo
Very happy ordering from Ro&Zo, website easy to use and order was straight forward with good communication throughout, loving their petite range. I’ve had a few orders from here and they have all been nicely wrapped.
Brown Leather Jacket
Brown Leather Jacket I wanted was Out of Stock but I left my details to be advised if and when it would become available. Got an email the next day and ordered it straightaway with an online Discount Code to for 10% off. Beautiful Jacket, Beautiful Leather but too big and sleeves way too long and button holes really tight, so had to return it.
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