I ordered 2 items from them December 6 2016 and I have yet to receive my items I've tracked the items it says they were shipped from china December 14 I wanted the items for New Year's Eve me and anot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The easiest thing in this whole process was them taking my money. Typically "reputable" companies inform you each time your package status is updated along the way. For instance, order proces... See more
I saw a few really cute swimsuits and looking at the cheap prices, I placed orders for a like 4 of them. The products were delivered quicker than expected and were packaged beautifully. The fit of the... See more
Really Awesome.... Raoso provided me really very good service and good quality clothes like never before. Logistic service also fast and received delivery before the estimated time. Fast shipments &... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Terrible/ Awful!
I ordered my dress on December 11 and didn't get it until January 26! At first I'd saw a few positive reviews so I bought the dress, but afterwards I saw all of the real reviews and I was just livid. So here I am today, I open the package and I can already tell it's not the right material. I slip it on and it's basically an ugly sundress... this is 100% not what i paid for. DONT ORDER FOM ROASO!!!!
Beware these are cheep copies of the clo …
Beware these are cheep copies of the clothes that you see online you are not going to receive the item you are looking at no they make a cheep copy of what you think your going to get don't waist your time on this company the dress i received was nothing like what i was expecting girl it was bad like to quality of halloween costumes cheep cheep cheep
SMELLY, DIRTY, CHEAP CLOTHES
Its a scam. My clothes smelled mold, there was a brown spot on the crouch area of a white bathing suit. This company is a scam along with all chickme and all the other thats pop up on in our newsfeed. Im afraid they have my credit card number. Dont trust them at all!
Bad customer service!
I placed an order 1-6-2017 and still haven't received my order. There is no contact number only email. I really would like a refund I don't think this company is legit!
Never order from this site BEWARE BEWARE BEWARE
I really didn't want to give no star I placed an order the beginning of December and paid extra to have my purchase sent to me in 2 days needless to say I never received my order they emailed me along with other people to say that my purchase was out of stock and would like for me to find something else of the same price to purchase.. NO I WANT MY MONEY BACK!!!! you never talk to anyone they just email you back and forth saying the same thing.. make me think the messages are automatically generated. And yet I still haven't received my MONEY
HORIBLE BEWARE!!!!!
THE WORST SITE EVER.....The reason it take so long is because when you place the order it has to be made and then shipped from China. This is why the clothes look nothing like the site. They are using pictures from some where else. False advertisement and cheap material. THIS SITE NEED TO BE REPORTED AND CLOSED DOWN!!
Worst clothes ever!
I wish I could give this site a -0. Cloths are cheaply made, looks nothing like the photo ad, and sizing is completely a miss. Threads hanging off and materiral is wack. Missing tags and no washing instructions. A wasted purchase. Please don't buy these products made on the sidewalks of Hong Kong. Trust that you will be deeply disappointed.
Been waiting since November 10th still don't have package!!!
This site is an absolute rip off!!! I ordered 2 items to take on a cruise I went on in December? I ordered the items 3 weeks before I left? Read some reviews but they must've been fake? I ordered them on 11/10, cruise was 12/1 - 12/8? It's 1/16 and I still don't have my items? They are thieves! I have a tracking number but it has a date of 11/18 when the package left China? They tell me to contact the USPS but you need the address, city and state of the business for them to track!! I'm so angry that I fell for this ploy?? Not a good company; DO NOT ORDER FROM ROASO.COM!!!!
Just perfect collections!
I'm so happy that I came here!!! I never seen such a beautiful dresses.
Everything arrived on time & the quality of the dresses completely exceeded my expectation ! I mean for the money I paid per dress I honestly didn't expect such great quality!
They have very poor customer service.
I ordered an item back in Oct 2016. The item was shipped out and sent to an address in a totally different address that was undeliverable. It never made it to my actual address on the account. Then it was sent back to the warehouse. I asked about my package by email because you clearly can never speak to any live person. They told me I had to pay $5 extra to get it sent back. I paid the initial shipping to have it sent and they wanted me to pay again for a mistake that was their fault. That was truly poor customer service. Never ordering from them again. I needed my item for my Jamaica trip and now I won't have it. Roaso will not get anymore business from me and I will blast them to anyone else who wants to order.
THE WORST ONLINE SHOPPING WEBSITE EVER!!!!!!!!!!!
I ordered 2 outfits XL on Nov 5,2016 and didn't receive it until January 9,2017. Then one outfit came in the wrong size XXL so now I have to try and sell it because I don't won't to go through the hassle of trying to get my money back from this company. I'm very pist off with this company. So I don't recommend no one to order from them or you will regret it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Buy at your own risk
It took 2 months for my items I purchased to come. Ordered to 2 jackets back in November 3, 2016 and the order just came January 5, 2017. When they finally came I was satisfied with the quality of the products and they did look like the pictures posted on Roaso. It took at least a month for me to find out how to even contact anyone to let them know that I hadn't received my items. After many email attempts my package eventually came a couple of days ago. I may give them another try but I know now if I want something its going to take at least 2 months for it to get to me.
CheddaBARs
Detroit, MI
Runnnn keep your money
1st they blocked me on fb so that I can't warn anybody. 2nd It took forever for the order to arrive. 3rd The Order was completely different from what I ordered. I mean the color the size the entire item was different. I ordered 3 things and its all trash. Such a scam. Pathetic robbers.
Scam! Do not order from ROASO.com
I placed an order for an outfit for NYE at the end of November. The website stated I would receive my order in 6-10 days. I did not receive my order until January 5th! I emailed customer support several times and received the same response "wait a few more days". Needless to say, I had to spend more money on something to wear for NYE. Because the company is located in China, you'll have to pay the Customs Fee to return. You'll spend the same amount you paid for shipping to return the item. When opened the package, the clothes were a total knock off of what I thought I ordered. Very cheap and trashy looking merchandise. Keep your money in your pocket or spend your money elsewhere!!
I ordered a XXL and was sent a medium sized.... I'm too mad...I may NEVER ORDER FROM YOU AGAIN UNLESS YOU MAIL ME ANOTHER OUTFIT FREE OF CHARGE EXPEDITIONLY....
I ordered a XXL and was sent a medium sized top with XXL bottom.. I'm so disappointed...I believe you should mail me a free top expeditely... and another thing why isn't my skirt the leather material shown on your website... so disappointed...
scammmmmmmmm straight bs
i cant believe what i received after waiting for almost a damn month for my items yall are a scam and just right down dirty to be selling ppl this garbage,my dress look nothing like the pic and my jumper is not cute nor the rt color i order its very cheap horrible looking yall better keep hiding cause aint no way you would get away with this yall need to give me my hard money back,i would appreciate that
DO NOT BUY ANYTHING FROM THIS COMPANY. YOU CAN MAKE YOUR OWN CLOTHES
LOW CLOTHES and HORRIBLE CUSTOMER SERVICE
I ordered two items.
I received once 12 days after I ordered it.
I came in a size XL when I ordered a small.
Second item I never received. They advised me to contact my local post office. For what? Your company decides the shipping company and the package is in CHINA.
They blocked me from contacting them via email. Then after threatening to contact a lawyer they unblocked me and email me back a store credit.
GIVE ME MY MONEY.
Perfect
All High quality products in one website. Roaso provided great clothes for me to wear. I bought a dress from them for Christmas party and it was a hit. It fit perfectly in the bust, waist, and hips. I received so many compliments from complete strangers. I'm so glad to shop on the website. I am very happy with my dress and I will buy more from them in future.
i trust their fashion judgement
I really enjoyed shopping at Roaso. They have a wide selection of clothing and the prices are unbelievable. I ordered five dresses took about two weeks to be delivered you can track you order online. When they were delivered I was really happy with the quality of the material. Overall I was very statsfied with Roaso and I will continue to shop on their site.
Horrible
I would give them a 0. Never received my order. I think this is a fake site
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

