Easy to order took a while to arrive. No instructions with parcel,but 3 keys. Looks straight forward eniugh to operate ,heavy so hopefully difficult to cut through. Like the compact design folded... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ROCKBROS: Enhancing Every Ride with Quality, Comfort, and Affordability. At ROCKBROS, we are driven by a passion for cycling and a mission to make high-quality gear accessible to all. Founded by cyclists for cyclists, we design products that meet the needs of every rider—from casual commuters to dedicated athletes. Our gear is built with superior durability, unmatched comfort, and innovative designs, ensuring every journey is enjoyable and worry-free. With a commitment to affordability, we offer top-notch products at prices that won't break the bank, along with exclusive member benefits. Every piece of ROCKBROS gear undergoes rigorous testing and meticulous refinement, blending functionality with style to elevate your cycling experience. Whether you're conquering mountain trails or navigating city streets, trust ROCKBROS to deliver gear that performs at the highest standards. Join a community of riders who value quality, transparency, and a shared love for the sport. Discover the freedom of the ride with ROCKBROS—crafted for adventure seekers and everyday explorers alike.
Contact info
Goethestr. 11e, 15234, Frankfurt , Germany
- service@rockbrossport.co.uk
- rockbrossport.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheep Chinese product,?poor design and…
Cheep Chinese product,?poor design and poor material quality. Light changing lenses do not work.

Reply from Rockbrossport
More stylish but awkward to fit Myopia frame.
I bought these glasses, as I have a different style from Rockbros and I use the myopia frame with bi focal lenses in for long distance and short for seeing my computer whilst riding. These are more sporty and stylish than the frame I have, which I was what I was looking for.
However, when trying to fit the very delicate myopia frame into these new ones, it was very difficult and I struggled. I actually broke my existing myopia frame in the process and had to push out the lenses, install into the new myopia frame, then into the glasses which is a much tighter more close fitting. I managed it in the end but was very conscious how frail the myopia frame is and how much more difficult it was to fit them. Anyways, now all fitted and fantastic new more stylish glasses with myopia vision in.
Excellent website, delivery and quality products
Good website with clear photos of the products. Quick delivery, great products (junior sunglasses), very good quality.
Good company but take care getting your size correct with the clothing (smaller than expected)
Good product, excellent customer support. Take care with sizing, I ordered a long sleeve cycle top L and it arrived quickly but was too small.
Customer service very helpful, arranged return (free) and a new top in XL. Kept me fully informed.
Unfortunately this had to come from overseas -probably PRC) - and took about 2 weeks to arrive.
Very nice top which fits well.
So, a good company but order a bigger size than you think you need.
Value for money
I wouldn't say my experience was great but , the saddle I bought was an improvement on my Brooks C 13 which I have endured for the past five years and it was less than half of the second hand price I paid for it . Value for money in my opinion.
Top-tube bag 0.6l has poor fixing to frame using single wire loop.
This is for top-tube bag 0.6l with magnetic closure.
It looks smart and the magnetic closure of a semi-rigid bag is good. I dislike the multi colour logo on both sides, and have obscured it with black tape to keep a sleek style.
But there is a design fault in the wire fastening system, which uses one wire on a ratchet wheel to grip both front steerer tube and top-tube loops as one, so fastening grip cannot be adjusted independently. A firm grip requires such tension that the semi-stiff plastic spacer on the floor of the bag buckles up into the storage space. I have removed it, so the bag is somewhat soft, while being firmly held to the frame.
The spacer should be much more rigid to enable more tension in the wire fastening.

Reply from Rockbrossport
Helmet did not fit well on my son’s…
Helmet did not fit well on my son’s head, no adjustment made it safe. Have contacted for a refund - was told I could get a 10% discount and keep it. Shocking for something that is not safe. Asked for full refund - unsurprised that I have not heard back. Will escalate with my bank as this does not seem like a legit UK company.

Reply from Rockbrossport
Great company to deal with
Great company to deal with. I made a mistake with my order, they got it sorted, no issues. The lime green kids helmet is epic! My little boy loves it!
Great Value
Very comfortable cycling glasses which are perfect to cope with the changing light conditions between shade and full sun. Great value when compared to many others on the market.
Twice now I have bought cycle pants go…
Twice now I have bought cycle pants go m from you. They are very comfy to wear on long rides. Fits nicely. Easy to order and received in a reasonable amount of time.
great product and also great customer…
great product and also great customer services!
Great cycling glasses
Great cycling glasses. The self dimming is fast and effective. All at a good price too.
Saddle bracket assumes parallel metal…
Saddle bracket assumes parallel metal rods on saddle. For me this did not allow for angles under saddle and did not correctly fit.
Bag itself was smaller than expected.

Reply from Rockbrossport
Took so long to arrive that I ended up…
Took so long to arrive that I ended up away on holiday still not seen the glasses I bought my Mrs as they have now arrived when we are away , I bought a pair of oakleys at the airport to substitute on my Mrs missing her new pair that took over 10 days to arrive even though it said 3 days when I bought , crap service I’m sure the glasses are good when I see them in a couple weeks.

Reply from Rockbrossport
I bought a children’s bike helmet from…
I bought a children’s bike helmet from here, the helmet is great and excellent quality. I originally ordered a small and it was too small so the team exchanged it free of charge of for me, sending another from Europe as they didn’t have any available in the UK. It was excellent customer service. Highly recommend!
Good product and excellent customer service
Very good cycling glasses in both design and durability. Customer service excellent with prompt reply to query. Postage fast.
Service was good but unfortunately…
Service was good but unfortunately product not so. Purchased an out front mount that attached to handlebar bracket to resolve a slipping garmin mount. However, spacers were too long to be used and unable to stop handlebars moving whilst riding despite tightening bolts. Bolts have also damaged the handlebar bracket in the process. Have removed item and will be looking for an alternative. ☹️

Reply from Rockbrossport
Good company
Ordered a pair of RockBros folding pedals to try. Swift & painless delivery - sturdy, well-made pedals with, IMHO, a much better folding & unfolding action than the Brompton pedals bought for my partner's Brommie. Did try a ride with the RockBros pedals fitted but unfortunately they're a bit small for my monster feet. Shame, because I really liked them. Wonder if they'll ever do a larger size?
Took a while for customs to release the order.
Took a while to arrive due to customs sitting on the order but the product works well. Rockbrossport were very supportive chasing the order.

Reply from Rockbrossport
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







