Rockethospitality Reviews 

346
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and attentive staff for providing exceptional support and taking care of every small detail throughout the entire booking process. Many individuals note that communication is consistently prompt and professional, making interactions smooth, transparent, and completely reassuring from the very beginning to the end. The booking process is widely described as completely seamless and highly efficient, allowing people to easily secure hard-to-find tickets for major events without any stress. Reviewers also note the fantastic seating arrangements and wonderfully organized hospitality packages, ensuring deeply memorable and enjoyable experiences at every single venue they visit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional responsiveness,... See more

Service

Consumers find service to be exceptionally satisfying, noting that staff go above and beyond to handle every... See more

User experience

Clients share positive opinions on user experience, highlighting how the entire process from start to finish... See more

Booking process

People report positive experiences with booking process, highlighting how easy and seamless it is to secure... See more

Response time

Users describe satisfaction with response time, noting that reviewers received quick answers to all... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased that we found out about Rocket Hospitality! After a few years of trying to get tickets for the Last Night of the Proms unsuccessfully, we decided to buy them via a VIP resource. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the... See more

Company replied

Rated 5 out of 5 stars

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. R... See more

Company replied

Rated 5 out of 5 stars

Rocket Hospitality is the best. I have used them for multiple events and it's always a great experience. They have great seats, charge a fair price, deliver what they say and always provide helpful... See more

Company replied


Company details

  1. Event ticket seller
  2. also in
  3. Corporate entertainment service
  4. Event management company

Written by the company

Rocket Hospitality provide corporate hospitality and some ticket only packages to the leading sporting, cultural and musical events in the UK & overseas. With over thirty years of experience in the corporate hospitality industry, Rocket Hospitality has become a trusted partner for premium access to the world’s most sought-after sporting, cultural and entertainment events. Over the decades, we have built an extensive network of dependable suppliers, allowing us to secure exceptional packages — even for events that appear completely sold out. Whether you are looking for a box at the Six Nations, a private suite at the Monaco Grand Prix, Debenture tickets to the Wimbledon Men’s Final or a VIP package to see your favourite artist live please do contact our team who can provide friendly, expert guidance and to help you find the perfect package. We pride ourselves on delivering exceptional service, impartial advice and seamless experiences. Our clients consistently rate us among the best in the industry, with a 5/5 rating on Google and Trustpilot. Explore our events calendar and we look forward to welcoming you to one of our unforgettable events soon.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish

I had a great experience with Rocket Hospitality from start to finish. They were professional and incredibly easy to communicate with throughout the whole process. Any questions I had were answered quickly, and they kept me informed every step of the way, which gave me complete confidence.

The tickets for the Harry Styles concert were exactly as promised, and everything went smoothly on the day allowing me to relax and just enjoy an unforgettable night.

I wouldn’t hesitate to use them again in the future and would highly recommend Matt to anyone looking for a reliable, trustworthy, and efficient ticket provider. Thank you for making the whole experience so easy and enjoyable!

20 June 2026
Unprompted review
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Reply from Rockethospitality

We are glad you all enjoyed it and look forward to welcoming you to one of our events again soon

Rated 5 out of 5 stars

5 time customer... very happy

I have worked with Rockethospitality 5 times for Wimbledon tickets. I have been very pleased with the seat locations they have found for me. I have worked with Matt Gibson, who communicates with me quickly and efficiently. I recommend them highly and will use them again next year.

4 July 2026
Unprompted review
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Reply from Rockethospitality

thanks for the review and look forward to welcoming you again

Rated 5 out of 5 stars

Wimbledon Tickets

We used Matt and Rocket Hospitality for tickets to Wimbledon. The price and location was fantastic as well as Matt’s customer service. Highly recommend them!

5 July 2026
Unprompted review
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Reply from Rockethospitality

We were happy to help and glad you enjoyed it

Rated 5 out of 5 stars

Awesome Wimbledon experience

I was a little nervous booking Wimbledon and wiring money without really knowing the company. However, Matt was great. Very communicative. Delivered the tickets exactly as promised. I would definitely use him again. Our family loved Wimbledon. Matt even sent us train cards to get to the grounds. We used Uber to get there and the train to get back. Train was the way to go. Much faster and cheaper.

29 June 2026
Unprompted review
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Reply from Rockethospitality

Thanks for the review and glad you liked our service

Rated 5 out of 5 stars

This was the first time I used Rockethospitality

This was the first time I used Rockethospitality and working with Matt Gibson was great. He was very helpful and very responsive. I would highly recommend Rockethospitality and Matt to others. Well done.

29 June 2026
Unprompted review
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Reply from Rockethospitality

we were happy to help and glad you enjoyed it

Rated 5 out of 5 stars

Excellent service and professionalism

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. Roland Garros was particularly good but I have also used them for many music events and it's always a great experience. I would highly highly recommend.

7 June 2026
Unprompted review
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Reply from Rockethospitality

Thanks for the review and glad you are happy with the service. Look forward to seeing you at one of our events soon.

Rated 5 out of 5 stars

Nothing but professional and first…

Nothing but professional and first class service. From check in to check out. The yacht was well maintained, close to the straight away for viewing the cars race by, and spacious for the number of guests on board.
It was a memorable experience which is worth every dollar. I would do it again. Thanks for the memories.

5 June 2026
Unprompted review
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Reply from Rockethospitality

We are glad you enjoyed the weekend in Monaco. You can't beat being on a yacht for the grand prix.

Rated 5 out of 5 stars

Had an amazing time at the Monaco GP

Had an amazing time at the Monaco GP! Yacht was beautiful, service was top notch and are already planning on returning. Highly recommend rocket hospitality

5 June 2026
Unprompted review
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Reply from Rockethospitality

Thanks for the review and glad you enjoyed the Monaco experience

Rated 5 out of 5 stars

Rocket Hospitality is fantastic!

Rocket Hospitality is fantastic! We booked their 5 night yacht experience associated with the 2026 Monaco Grand Prix. The yacht Hana and the crew were exceptional. We worked with Matt and he was very helpful at every step from us asking initial questions, to booking our experience, and to finally having a wonderful and memorable grand prix weekend. I highly recommend Rocket Hospitality!

7 June 2026
Unprompted review
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Reply from Rockethospitality

Was great to meet you both and we are glad you enjoyed the 5 days on our yacht.

Rated 5 out of 5 stars

Best hospitality service

We have been working with Matt and Rocket Hospitality for four years now and have been consistently impressed with the service and product offering. Matt is very attentive and communicative and all of the experiences we’ve had have been amazing. To quote my friend “Matt never fails us!” Highly recommend using Rocket Hospitality for experiences.

24 May 2026
Unprompted review
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Reply from Rockethospitality

We are glad you appreciate the service and were happy for you that you got to experience Arsenal winning the league!

Rated 5 out of 5 stars

Matt and Rocket,

Matt and Rocket,
Huge thanks for organizing everything for Roland Garros. You always put together the best packages and turn every Grand Slam into something unforgettable. I really appreciate all the care and attention to detail!!

Until next time, Renata

6 June 2026
Unprompted review
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Reply from Rockethospitality

We were happy to help and glad you enjoyed Roland Garros.

Rated 5 out of 5 stars

Amazing O2 Experience

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the admin and extra details were taken care of. We had an amazing, special night. It is the small things that makes events like this run smoothly and Matt and Rocket Hospitality take care of everything so you can relax and enjoy yourself. Would highly recommend and we will definitely be using Rocket Hospitality again. Thank you!

13 December 2025
Unprompted review
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Reply from Rockethospitality

Glad you are your friends enjoyed it and hopefully see you at another of our events in the future.

Rated 5 out of 5 stars

Six Nations

Great day out watching the rugby - apart from the result :(

7 February 2026
Unprompted review
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Reply from Rockethospitality

Sadly we can't arrange the result;-) but glad you had a good day

Rated 5 out of 5 stars

Great customer experience

I went with a group of friends to see Jamiroquai at the O2 before Christmas. We had premium seating with a great view and lounge access, all for a very reasonable price. The original request and a couple of follow-up queries were handled exceptionally quickly. Overall the customer service was very efficient and it was a great experience!

14 December 2025
Unprompted review
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Reply from Rockethospitality

We were happy to help and glad you enjoyed the concert and appreciated the customer service

Rated 5 out of 5 stars

Took some clients to 6 nations

Took some clients to 6 nations. Booked through Rocket hospitality. Get everything in plenty of time stress free. Icing on cake was Scotland beating England! Would definitely book with them again

14 February 2026
Unprompted review
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Reply from Rockethospitality

We are glad you enjoyed the day although we can't take any credit for the result

Rated 5 out of 5 stars

Wales v Scotland M6N Rugby.

Wales v Scotland M6N Rugby.
Easy, easy process and very straightforward guidance.

Matt was always on hand to respond to any clarification I had, by return.

Pricing was excellent.

No hard selling or chasing.

Great experience - thanks Matt.
Until the next time!

21 February 2026
Unprompted review
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Reply from Rockethospitality

We were pleased to help and glad you enjoyed the experience

Rated 5 out of 5 stars

Rocket Hospitality….amazing experience

I used Rocket Hospitality to organise a surprise rugby trip for my husband’s 50th birthday, and the experience was fantastic from start to finish.
I worked with Matt, who was absolutely amazing throughout the entire process. He provided all the information I needed well in advance and kept me updated every step of the way, which made everything completely stress-free.
The event details for the day itself were incredibly thorough and helpful, covering everything we needed to know — including clear and easy-to-follow directions to the venue.
I wouldn’t hesitate to recommend Rocket Hospitality and will definitely be using them again in the future.

14 February 2026
Unprompted review
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Reply from Rockethospitality

Glad he enjoyed his 50th birthday

Rated 5 out of 5 stars

The Strictly Tour

I made a tentative equity many months ago to get VIP tickets for The Strictly Tour. Matt was very informative and kept me updated when tickets were available and guided me through the whole process. I have certainly earn some brownie points from the missus. Thank you Rocket Hospitality!

14 February 2026
Unprompted review
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Reply from Rockethospitality

No problem, we were happy to help and glad you both enjoyed it.

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend them

Many thanks to Rocket and Matt in particular for organising great hospitality tickets at Anfield on Saturday evening. The staff at LFC are fantastic and couldn’t be more welcoming. The Premiere Lounge had a fun atmosphere with great food served fresh with an excellent choice of hot and cold dishes.
Rocket Hospitality went above and beyond my expectations and I wouldn’t hesitate to recommend them and am already looking forward to the next match !

14 February 2026
Unprompted review
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Reply from Rockethospitality

We were happy to help and look forward to helping you arrange your next match

Rated 5 out of 5 stars

Anfield Hospitality FA Cup Match

Fantastic trip to Anfield to watch Liverpool in the FA Cup, kind and attentive team at the hospitality lounges. Big thanks to Matt and Rocket hospitality for the smooth and easy journey to and from the stadium, and a great win!

14 February 2026
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Glad you enjoyed the hospitality and we even arranged a win too;-)

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