Rockethospitality Reviews 

346
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and attentive staff for providing exceptional support and taking care of every small detail throughout the entire booking process. Many individuals note that communication is consistently prompt and professional, making interactions smooth, transparent, and completely reassuring from the very beginning to the end. The booking process is widely described as completely seamless and highly efficient, allowing people to easily secure hard-to-find tickets for major events without any stress. Reviewers also note the fantastic seating arrangements and wonderfully organized hospitality packages, ensuring deeply memorable and enjoyable experiences at every single venue they visit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional responsiveness,... See more

Service

Consumers find service to be exceptionally satisfying, noting that staff go above and beyond to handle every... See more

User experience

Clients share positive opinions on user experience, highlighting how the entire process from start to finish... See more

Booking process

People report positive experiences with booking process, highlighting how easy and seamless it is to secure... See more

Response time

Users describe satisfaction with response time, noting that reviewers received quick answers to all... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased that we found out about Rocket Hospitality! After a few years of trying to get tickets for the Last Night of the Proms unsuccessfully, we decided to buy them via a VIP resource. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the... See more

Company replied

Rated 5 out of 5 stars

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. R... See more

Company replied

Rated 5 out of 5 stars

Rocket Hospitality is the best. I have used them for multiple events and it's always a great experience. They have great seats, charge a fair price, deliver what they say and always provide helpful... See more

Company replied


Company details

  1. Event ticket seller
  2. also in
  3. Corporate entertainment service
  4. Event management company

Written by the company

Rocket Hospitality provide corporate hospitality and some ticket only packages to the leading sporting, cultural and musical events in the UK & overseas. With over thirty years of experience in the corporate hospitality industry, Rocket Hospitality has become a trusted partner for premium access to the world’s most sought-after sporting, cultural and entertainment events. Over the decades, we have built an extensive network of dependable suppliers, allowing us to secure exceptional packages — even for events that appear completely sold out. Whether you are looking for a box at the Six Nations, a private suite at the Monaco Grand Prix, Debenture tickets to the Wimbledon Men’s Final or a VIP package to see your favourite artist live please do contact our team who can provide friendly, expert guidance and to help you find the perfect package. We pride ourselves on delivering exceptional service, impartial advice and seamless experiences. Our clients consistently rate us among the best in the industry, with a 5/5 rating on Google and Trustpilot. Explore our events calendar and we look forward to welcoming you to one of our unforgettable events soon.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

5-star
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1-star

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5.0

All reviews

(346)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great time seeing Liverpool

Had a great time seeing Liverpool, great seats and hospitality and Damian was on hand to help me with any questions i had in the lead up to the match. Would recommend

27 December 2025
Unprompted review
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Reply from Rockethospitality

We were happy to help and glad they got the win

Rated 5 out of 5 stars

Great experience

An excellent experience from the first enquiry to attending the event.

Communication was first class throughout, I would highly recommend Rocket Hospitality.

4 October 2025
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed the game at Real Madrid and the service you received.

Rated 5 out of 5 stars

Wimbledon adventure

We found Matt to be an Honest operator , very good with his communication , and delivered what was offered. Little touches like delivering our Oyster cards (london transport passes) to out Hotel was much appreciated and very helpful.... I feel confident in recommending Matt for your Wimbledon adventure

3 July 2025
Unprompted review
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Reply from Rockethospitality

Thanks for the review and glad you liked the service and your day out at Wimbledon.

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Matt Gibson @ Rocket. I was looking for a special family event at Wimbledon. The process was very smooth and the tickets were available exactly as described from the outset. I will use their services again in the future.

6 July 2025
Unprompted review
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Reply from Rockethospitality

No problem we were happy to assist and glad you enjoyed wimbledon

Rated 5 out of 5 stars

Matt was fantastic and extremely…

Matt was fantastic and extremely professional. We had fabulous seats and dining experience. Highly recommend Rocket hospitality.

12 July 2025
Unprompted review
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Reply from Rockethospitality

Hi Michelle
Thanks for the review and glad you enjoyed the tennis.

Rated 5 out of 5 stars

Wimbledon tickets

Matt was our contact here and he made accessing tickets to the event we wanted seamless. He was very professional and his responsiveness was exceptional . We had great seats to our event . I would highly recommend this agency . They will be our go to for all our future abroad events they have access to.

11 July 2025
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed wimbledon

Rated 5 out of 5 stars

Absolutely amazing experience


Absolutely amazing experience! ⭐⭐⭐⭐⭐
I would like to sincerely thank Matt and Rocket Hospitality for an unforgettable experience! My daughter and I attended the Billie Eilish concert, and everything — from start to finish — was perfectly organised.
Communication with Matt was smooth, fast, and incredibly professional. We felt taken care of every step of the way, and it was clear that every detail had been thought through.

The concert itself was a dream come true, and thanks to Rocket Hospitality, we were able to enjoy it stress-free and in total comfort. My daughter was absolutely thrilled — it’s a day we’ll both remember forever 💫

I highly recommend Rocket Hospitality to anyone looking to enjoy a special event in a truly special way. We will definitely be back!
Thank you so much, Matt! 🙌

14 July 2025
Unprompted review
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Reply from Rockethospitality

Glad you and your daughter enjoyed the concert and liked the service you received

Rated 5 out of 5 stars

A Wimbledon first

We truly enjoyed our first Wimbledon tournament! Matt at Rocket Hospitality walked us through the ticket purchasing process. He was very prompt in answering our questions offering us good information and advice. We would definitely use Matt again. He made the whole process easy and enjoyable!

4 July 2025
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed your first experience of Wimbledon and were happy with our service.

Rated 5 out of 5 stars

can't wait until next year …

This was our first time accessing debentures at Wimbledon. Matt helped us every step of the way, and answered all of our neophyte questions along the way. It was a turnkey experience and we will do it again.

10 July 2025
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed it

Rated 5 out of 5 stars

Our ‘Go-To’ Ticket & Hospitality Agent!

We buy all our sports and events tickets through Rocket Hospitality and have done for years. Always so professional and trustworthy, great client service and response. Seating always good and hospitality packages super fun and high quality. 100 % recommend

3 July 2025
Unprompted review
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Reply from Rockethospitality

Thanks for the review and glad you have enjoyed the service we have provided.

Rated 5 out of 5 stars

Wimbledon - Unforgettable and Simple

Matt was great to work with and made my Wimbledon experience one I won't forget. I couldn't find tickets anywhere else and Matt had availability for the date and court I wanted. The tickets came to me in plenty of time before the event to help me feel fully prepared. Thanks Matt and Rocket Hospitality!

3 July 2025
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed and we were happy to help

Rated 5 out of 5 stars

Seven stars at least

Seven stars at least. Can’t wait to go again every year. Best sporting experience ever and I’ve been to a lot of events.

3 July 2025
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed it and was happy to help

Rated 5 out of 5 stars

Our first Wimbledon-can’t wait to return!

Attended our first Wimbledon and had a fantastic time!! I worked with Matt on experiences and types of tickets and he was wonderful and full of great information. His advice made our trip a standout!! We can’t wait to come back. We had Debenture seating I would recommend. We can’t wait to come again! I would endorse Rocket Hospitality!

3 July 2025
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed the day

Rated 5 out of 5 stars

we also just returned from Wimbledon

we also just returned from Wimbledon. working with Matt at Rocket made the experience perfect! Matt has the customer service thing mastered! every inquirey was responded to quickly, no matter how odd my questions were! everything went exactly as Matt told me it would! we'll continue to use Matt for events in the future!

30 June 2025
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed the day

Rated 5 out of 5 stars

Wimbledon Debenture Tickets

We used Matt from Rocket Hospitality for Wimbledon Debenture tickets. I read a lot of reviews before deciding on a company. There were so many praising Matt. I was almost suspicious if they were real!! Now I can say that they were spot on. Matt was so incredibly helpful throughout the process. I asked a lot of questions and Matt was so quick at responding. We were very impressed with this company and I highly recommend using their services!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Just returned from Wimbledon.

Just returned from Wimbledon.
What a great experience !!
Matt got us fabulous debenture tickets for Centre Court and Court 1...they could not have been better.

Working with Matt was easy and he answered all our questions.

Ordering on line can be stressful ... but not with Rocket Hospitality !

If Wimbledon is on your "bucket list" contact Matt.

30 June 2025
Unprompted review
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Reply from Rockethospitality

Glad you liked the seats and was happy to help

Rated 5 out of 5 stars

My daughter and I had a better than…

My daughter and I had a better than great experience at Wimbledon 2024. Matt had everything set up perfectly and the trip went smoothly. We intend to travel to Roland-Garros 2026.

5 July 2024
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed it and see you in Paris!

Rated 5 out of 5 stars

Robbie…

We had an amazing experience seeing Robbie Williams at the Emirates Stadium. Thanks to Matt at Rocket we were taken care of from start to finish. Highly recommend!

6 June 2025
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed the concert, he puts on some show!

Rated 5 out of 5 stars

Excellent 2025 French Open Experience

Rocket Hospitality provided an unparalleled experience at the 2025 French Open. The tickets were outstanding the hospitality venues could not have been better. Matt did an excellent job helping us along the way.

This is the second time we went with Rocket Hospitality. We went to Wimbledon in 2024 and that experience was first rate.

24 May 2025
Unprompted review
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Reply from Rockethospitality

No problem was happy to help, glad you enjoyed the tennis and the hospitality

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