Rockethospitality Reviews 

346
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and attentive staff for providing exceptional support and taking care of every small detail throughout the entire booking process. Many individuals note that communication is consistently prompt and professional, making interactions smooth, transparent, and completely reassuring from the very beginning to the end. The booking process is widely described as completely seamless and highly efficient, allowing people to easily secure hard-to-find tickets for major events without any stress. Reviewers also note the fantastic seating arrangements and wonderfully organized hospitality packages, ensuring deeply memorable and enjoyable experiences at every single venue they visit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional responsiveness,... See more

Service

Consumers find service to be exceptionally satisfying, noting that staff go above and beyond to handle every... See more

User experience

Clients share positive opinions on user experience, highlighting how the entire process from start to finish... See more

Booking process

People report positive experiences with booking process, highlighting how easy and seamless it is to secure... See more

Response time

Users describe satisfaction with response time, noting that reviewers received quick answers to all... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased that we found out about Rocket Hospitality! After a few years of trying to get tickets for the Last Night of the Proms unsuccessfully, we decided to buy them via a VIP resource. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the... See more

Company replied

Rated 5 out of 5 stars

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. R... See more

Company replied

Rated 5 out of 5 stars

Rocket Hospitality is the best. I have used them for multiple events and it's always a great experience. They have great seats, charge a fair price, deliver what they say and always provide helpful... See more

Company replied


Company details

  1. Event ticket seller
  2. also in
  3. Corporate entertainment service
  4. Event management company

Written by the company

Rocket Hospitality provide corporate hospitality and some ticket only packages to the leading sporting, cultural and musical events in the UK & overseas. With over thirty years of experience in the corporate hospitality industry, Rocket Hospitality has become a trusted partner for premium access to the world’s most sought-after sporting, cultural and entertainment events. Over the decades, we have built an extensive network of dependable suppliers, allowing us to secure exceptional packages — even for events that appear completely sold out. Whether you are looking for a box at the Six Nations, a private suite at the Monaco Grand Prix, Debenture tickets to the Wimbledon Men’s Final or a VIP package to see your favourite artist live please do contact our team who can provide friendly, expert guidance and to help you find the perfect package. We pride ourselves on delivering exceptional service, impartial advice and seamless experiences. Our clients consistently rate us among the best in the industry, with a 5/5 rating on Google and Trustpilot. Explore our events calendar and we look forward to welcoming you to one of our unforgettable events soon.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(346)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely impressed with Rocket Hospitality

Purchased our 2024 Wimbledon debenture tickets from Matt with Rocket Hospitality. The entire experience was flawless. Matt answered all our questions and helped us make our decision to buy tickets for July 3rd and 4th in Centre Court. Even with us located in Florida the time difference was no problem. Matt replied to my emails with questions almost immediately. Matt provided the timeline from purchase to receipt of tickets and travel vouchers and they delivered everything right on schedule. I would highly recommend working with Matt and Rocket Hospitality for any needs you may have. We went into the process knowing nothing and Matt guided us throughout the entire process. This level of customer service is something that you don’t find often in today’s busy world. Hats off to Matt and all his team working together to deliver the highest level of customer service experienced in a very long time. AWESOME!!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

A wonderful night at the Andrea Bocelli…

A wonderful night at the Andrea Bocelli concert at Hyde Park. Everything that Matt at Rocket promised to deliver, was delivered. The tickets/seats were great and the hospitality was fabulous too. A great evening which even the bad weather couldn’t dampen!! Rocket can really be relied upon to deliver what they promise to.

Chris Miller

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Matt and his company Rocket Hospitality…

Matt and his company Rocket Hospitality did a great job setting my wife and I up with great tickets/seats on Court 1 and Centre Court at Wimbledon this year. Matt always responded to any questions in a timely manner and delivered a “bucket list experience” as advertised. We will definitely use Matt and Rocket Hospitality again!
Miles and Neyse Barkley July 4-5, 2024

4 July 2024
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Thanks glad you enjoyed it

Rated 5 out of 5 stars

Excellent service for purchase of Wimbledon debenture…

We purchased Wimbledon debenture tickets through Rockethospitality and working Matt was fantastic. He replied to all of my questions immediately an even landed us a reservation at one of the debenture restaurants well after we should have requested one, since they were almost all sold out. But, Matt searched around and found a slot for us. Highly recommend Matt and Rockethospitality

1 July 2024
Unprompted review
Rated 5 out of 5 stars

thank you

Matt at Rocket hospitality got us great tickets at Centre Court Wimbledon, best priced as well. It was with our valued client for an important event and we all had a great day. Thank you Matt.
Maya

2 July 2024
Unprompted review
Rated 5 out of 5 stars

My first time using Rocket Hospitality…

My first time using Rocket Hospitality and I have not been disappointed! Matt managed to get me a VIP slot at Anfield 3 days before the P!nk concert last Monday and he did an awesome job. The night was amazing, food excellent and the seat and view beyond anything I could have dreamt of. Of the many, many concerts I have been to, without a shadow of a doubt, the best service I have been provided with. Many thanks Matt, you have secured my future business.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Matt and the team provide an excellent…

Matt and the team provide an excellent service and packages - I have used them for concerts, Cheltenham, Wimbledon and the Abu Dhabi GP and always been highly satisfied
Andy

11 June 2024
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

We are glad you have enjoyed the events and hope you enjoy Wimbledon this year

Rated 5 out of 5 stars

Monaco Grand Prix

If you want to watch the Monaco Grand Prix in style then look no further than Rocket. Top quality yacht in a prime position with exceptional hospitality.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Top class premium experience

We used Rocket Hospitality for the recent Leinster Toulouse final and I can't say enough about how great the experience was! The food, drinks service, and seats were second to none. A top class and premium experience. Highly recommend! Will use Rocket Hospitality for next special event

25 May 2024
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

No problem, glad you enjoyed it and see you at another one of our events soon

Rated 5 out of 5 stars

Monaco GP Yacht Experience

What an experience!! The organisation and hospitality was superb from start to finish. The yacht and the position to the track you couldn’t beat. Will definitely be back and would use Rocket Hospitality again in the future. Thanks Matt.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Monaco Grand Prix 2024

Outstanding. Thank you Rocket Hospitality for the most amazing Grand Prix experience. The event surpassed all our expectations, from start to finish every detail planned to ensure an unforgettable track side Yacht experience. Hospitality on another level. Thank you Matt!

25 May 2024
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Monaco is some weekend and glad you enjoyed the package we put together

Rated 5 out of 5 stars

Monaco F1 GP 2024

Outstanding experience and top level customer service. We trust Matt and the team for our hospitality package bookings.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Monaco GP awesome experience

Amazing package for the Monaco GP, Matt was very helpful in making everything smooth, the experience was fantastic and they were able to accommodate my friend's and mine dietary restrictions without any issues. Would defo recommend to all my friends and colleagues who have seen my photos and are very envious of the VIP experience we got! Thanks again!

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Monaco F1 2024

First class event by a first class hospitality company! The organisation was seamless, everything was as described and the track-side yacht location gave us the best Monaco F1 experience we could have hoped for. Thanks Matt, we’ll see you next year!

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Matts got me tickets to an EPL game. Great pricing, communication and tickets came exactly when Matt said they would.

Will only use Matt going forward.

19 May 2024
Unprompted review
Rated 5 out of 5 stars

Buy with Confidence!

Matt and his team will take the time to help curate an amazing experience. Very knowledgeable, courteous, and trustworthy. Rocket Hospitality has my highest recommendation!

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Superbowl 2024 Las Vegas

I always had a dream of going to the Superbowl one day as been a crazy NFL fan.When I found out that it was going to be held in Las Vegas in 2024 I said this is my chance in one of my favorite cities in the world.I got straight onto Matt and he got everything up and running for me.Rocket Hospitality might be a small company but I can tell you from my experience their a very big player in the market.The tickets that Matt got me for the Superbowl were nothing but amazing, the hospitality before the game and the way everything was just run was brilliant and made my day.If you ever need tickets to a big event Matt and team are the ones to go to as you won't be one but disappointed.Thanks again Matt and I will definitely be back for another event with you.

11 February 2024
Unprompted review
Rockethospitality logo

Reply from Rockethospitality

Was happy to help, superbowl is a real bucket list event!

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