Rocket Lawyer Reviews 

Easy to create an account, make a document, and cancel the service.

Completely dishonest. Cancelled got billed argued had to turn it over for fraud with my credit card company. I am so happy for this company to go out of business du to AI. They are sneaky subscription scammers. Bill for 4 months then a year later start billing again

It’s disappointing to need a simple promissory note template. Which you advertise as having several. To only find it’s an intentionally made fill in the blanks template. Not providing the customer with what is needed.
Cancelled account, won’t be back

the rep helped me and we got the issues resolved instantly! amazing service!

Great service with very knowledgeable support staff. Always willing to help.

Nya was Amazing! She made me feel more comfortable with my situation.

I was charged for a membership I didn’t know I signed up for. Nya helped me cancel and retrieved my money back! She was well spoken and explained to me my faults while helping not make that mistake again! Well done Nya

AWFUL… tried billing me £210 while refusing to cancel my subscription, shocking

Should have option for zero stars. I reviewed Rocket Lawyer trademarks October 2025 with very negative review on how they took my payment in full for simple SBA trademark filing and totally messed it up over three years. After that review an attorney named Jeremy contacted me and said he's now in charge and admitted all their mistakes to me. He promised to fix immediately. Six months later and they once again haven't done anything and don't even respond to my emails and calls for updates. How is this level of incompetence possible for a company who says they perform legal work? Mindboggling how bad they are. Learn from my nightmare and do not give Rocket Lawyer your money!

Very useful service, but very hard to unsubscribe

The lady i spoke with named Francis was very helpful and professional
Helped me with my problem and was very understanding

Quick and simple to create tenancy agreement

The worst subscription company ever. I canceled n January on my credit card. In March they charged my freaking personal bank account... WTF!

NEVER USE THIS SCAM COMPANY!

Firefox on Macintosh.

The website is poorly designed. After signing up and filling out all the necessary fields, there was no way to sign it or view the whole document.

Called to cancel, and I was told that, Oh, yes, our website doesn't work well with Firefox.

Arranged a pre nuptial agreement with rocket lawyers.
The process was incredibly quick and straight forward.
Price was reasonable.
We worked with Aamer Latif who was knowledgable, very helpful and responded very quickly to any queries.
Couldn’t recommend enough!

I had a fantastic experience with Rocket Lawyer - I needed to create terms and conditions for my companies services. I signed up to RocketLegal+.

After completing the Terms and Conditions, I had a free 15 minute consultation with Adnan who had already reviewed my terms and conditions. He identified areas that needed updating to fit how I deliver my services.

I was really impressed with:

1. The value - With RocketLegal+ you get reduced legal advice fees. Making the cost incredibly good value.

2. The speed and quality were second to none.

Overall I'm very happy with the service provided and would highly recommend Rocket Lawyer.

Easy to use and reasonably priced for one doc.

I am extremely disappointed with my recent experience.
The automatic renewal of my membership without clear notice or consent feels misleading and unfair. At no point was I adequately informed that my subscription would renew for another full year, nor was I given a reminder prior to the charge being taken.

Additionally, the process on your website makes it far too easy to be unintentionally enrolled into an automatic membership. Customers should not have to worry about being caught out by unclear terms or hidden renewal conditions. It is also frustrating that cancelling appears unnecessarily difficult, especially when failing to cancel in advance results in being charged for an entire additional year.

Great professional service, used for writing a rental agreement. This was so quick to get back and was very easy to navigate the website. I would 100% go back to Rocket Lawyer with any future legal advice and documents needed.

It says FREE for a simple document. Not only is it NOT FREE you have to sign up for a monthly subscription. i only need one template.

Also, this is not disclosed until AFTER you have spent time creating the document. Show me otherwise! The google search says FREE, if its not free or requires a subscription, why does it come up in the search for free documents? Its because the deceptive practice works on some people. Not me.