ROCKFISH Reviews 358

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their comfort, warmth, and sturdy construction. Many people appreciate the effective grip and true-to-size fit of the footwear. The delivery service is consistently described as fast and efficient, with many orders arriving quickly. Overall, the service provided is highly regarded, with consumers noting the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few experiencing problems like soles detaching or small splits appearing after a period of use. Additionally, some people found certain products to be uncomfortable due to thin materials or ill-fitting designs, such as wide leg areas or snug fits. A small number of reviewers also mentioned slow delivery times.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the comfort, warmth, and good grip... See more

Quality

Customers consistently note positive experiences with quality, praising products for being comfortable, warm,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more

Rated 5 out of 5 stars

I had a problem with boots ordered . Sole came away from base resulting in leaking boots . I contacted team and was asked to photograph boot . I was sent a new pair of boots in less than 5 days . Exce... See more

Rated 5 out of 5 stars

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more

Rated 5 out of 5 stars

Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more


Company details

  1. #129 of 217 best companies in Shoe shop
  2. #28 of 35 best companies in Boot Shop

Written by the company

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Rate Rockfish first class

Rate Rockfish first class. Ordered the wrong size wellys. Sending them back was so easy and they replaced them with no problem.
They were so good I've ordered another pair
So comfortable
Thankyou Rockfish

29 November 2023
Rated 1 out of 5 stars

Love the socks, not the company

Love the socks, but customer service dreadful, paid £5.50 for next day delivery, this failed, the company were not interested at all, basically the couriers fault not theirs.
,

27 November 2023
Rated 4 out of 5 stars

Impulse buy when I was broad

Impulse buy when I was broad, knowing I was coming home to inclement weather thought they would be useful. Love the colour black cherry, excellent fit given the gusset for my chunkier calves, arrived within two days of ordering,

27 November 2023
Rated 4 out of 5 stars

Sole has fallen off one boot - no customer service

Update - I’ve been contacted and Rockfish have been extremely helpful. Thank you.

Really disappointed that the sole has fallen off one boot which I purchased just over a year ago. I have tried to email the company but have not received any contact back and there is no telephone number to speak to anyone. Spending over £100 on a boot should give you more than a years wear, which is actually not a year as they are only worn in the wet. Shocking lack of any customer service.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Ist class service

Hi bought the boots on recommendation of wildlife
Photographer's. Simple website,free postage next day
and free sock offer.well made boots look indestructible, comfy thanks all at Rockfish.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, well made and really comfortable. Need more colours in the toe post sandals.

6 November 2023
Rated 5 out of 5 stars

A good buy.

I received my Rockfish Walkabout wellies after trying on an order of Le Chameau which were too narrow round the calf for me. The Walkabouts seem to fit much better. I've worn them a few times dog walking now and even if a little more heavier than what I'm used to, they are really cushioned on the soles and are very comfortable and seem very sturdy and warm with a good grip. There is still room to add a pair of thick socks when it's really cold, although I'm not sure I'll need to.

2 November 2023
Rated 1 out of 5 stars

Super uncomfortable

I bought a pair of wellies. Tried walking with them, maybe 10 minutes. The most uncomfortable wellies I have ever worn. Gave me shooting pains and almost crippled me, and because I had worn them to try them couldn’t return them.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Quality comfortable wellington’s

These are fabulous, comfy, warm wellington’s, most comfortable boot I’ve ever worn, not needing to wear in, fit perfect, great I can tighten top so straw doesn’t get in! I’ve tried many equestrian wellington’s over the years but these are superior in quality and comfort. Best buy I’ve made!

27 October 2023

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