Popped into Rockshop Hornby Christchurch and was looked after by Victor, who really knew his stuff and helped me choose the best options for what I needed. I spent a decent chunk of money but felt tot... See more
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See what reviewers are saying
I contacted Diane at the Lower Hutt Rockshop to get advice about purchasing an electronic drum kit to learn on. I'd done my research and settled on a Roland kit but was torn between the TD-07 or wheth... See more
The whole Napier team are so helpful. Dave especially was great with the kids, helping inspire a love of music, while also making it accessible. So cool that they could explore and learn. Really ap... See more
We visited the Whangarei store today to be greeted by Adam and Grayson who were very helpful with our guitar we needed strings and other services we are very happy with their customer service. Highly... See more
Company details
About Rockshop NZ
Written by the company
Far and away the biggest chain of it’s kind in New Zealand with – currently - 29 stores nationwide and growing, the Rockshop Group continues to expand both the number and size of its outlets and roster of the world’s best brands of Musical instruments and Equipment.
Contact info
100 Karangahape Road, Newton, 1020, Auckland, New Zealand
- +64 9 379 8609
- info@rockshop.co.nz
- rockshop.co.nz
4.6
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant team!
The whole Napier team are so helpful. Dave especially was great with the kids, helping inspire a love of music, while also making it accessible. So cool that they could explore and learn.
Really appreciated that they understood what we were after and sold us a piano that would meet our needs now and into the future.
24 June 2024
Great customer service
I went in there with a guitar with a bridge that was too high and not only did they fix it for free but they also discounted the strings used for the fix. Also amazing customer service
30 June 2024
Unprompted review
Friendly staff with great product…
Friendly staff with great product knowledge. I found that they were passionate about music and supportive in finding what would suit me best to begin my journey into music rather than just trying to make a sale/up selling
27 June 2024
Friendly staff
27 June 2024
there was something missing on my order…
there was something missing on my order and they couriered it to me, also great friendly communication
25 June 2024
Cello service
Customer service from Jason was outstanding. As well as great knowledge he was such a pleasure to talk with. Dunedin rock shop. All the staff we dealt with great.
24 June 2024
The team are super friendly& helpful…
The team are super friendly& helpful and don't mind pulling down gear for you to test out. Always plenty of good gear in stock and makes the trip worthwhile.
21 June 2024
Enthusiastic and experience team
Enthusiastic and experience team. Great place to go to get great results.
21 June 2024
very knowledgeable staff
17 June 2024
Great service and product knowledge
19 June 2024
Item is new and fast shipment.
18 June 2024
Great service, thanks guys.
17 June 2024
Lanakai Bass
Hard to contact PN branch but problem sorted after contacting Head Office. Very happy with my bass... thanks
14 June 2024
Instrument purchased was at a very good…
Instrument purchased was at a very good price
Friendly, knowledge staff
14 June 2024
The manager and staff are all nice and…
The manager and staff are all nice and very knowledgeable. I feel like I am treated more like a mate rather than a customer.
14 June 2024
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