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Company details
Information provided by various external sources
#1 Tour Services Providing Company in Rome.Amazing Experiences You'll have unforgettable and unique experiences with our every tour.
Contact info
Via sebastiano veniero, 15, 00192 , Roma, Italy
- +393898922088
- rometourtickets@gmail.com
- rometourtickets.com
1.9
Poor
14 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the staff was rude, not professional
the staff was rude. they made mistakes and didn’t admit it, instead they cancelled my confirmed booking without reason.
Skip-the-Line: Sistine Chapel and Vatican Museums in Rome
1st confirmation: 1388906963
2nd confirmation: 1389207229
24 April 2023
Unprompted review
Reply from Rome Tour Tickets
Thank you for bringing this matter to our attention. We apologize for any inconvenience caused and we would like to assure you that this was an isolated incident and does not reflect our overall commitment to providing excellent Vatican Museums and Sistine Chapel tour service. It is our top priority to provide the best possible customer service to all our customers.
Please be assured that we have taken your feedback seriously, and we have investigated the matter thoroughly. As you mentioned, we have already taken appropriate action by terminating the staff member responsible for the situation. We understand the importance of providing quality service to our customers and we will continue to train and monitor our staff to ensure that they uphold the highest standards of professionalism.
Had a really god experience with Rome…
Had a really god experience with Rome Tour Tickets. Would recommend for sure.
3 September 2022
Unprompted review
It was a great experience...ur agency…
It was a great experience...ur agency impressed me a lot...lots of wishes..😍😍😍
30 June 2020
Unprompted review
Reply from Rome Tour Tickets
Thanks for the reply.
Best agency in Italy
Best agency in Italy. Their service is too good. Thanks for the best service. I am impressed. 🙂🙂
30 June 2020
Unprompted review
Reply from Rome Tour Tickets
Oh! What a nice feedback from our client 😊
It was a really awesome journey with…
It was a really awesome journey with Rome tour tickets.
I just loved it.😍 Thanks for the best trip that you gave me🥰🥰. Lots of best wishes 💝💝
30 June 2020
Unprompted review
Reply from Rome Tour Tickets
Thanks for your feedback to us.
Reply from Rome Tour Tickets
Thanks for your reply, we always improving our service.
The service was excellent,,yours…
The service was excellent,,your agency
impressed me
25 February 2020
Unprompted review
Reply from Rome Tour Tickets
Thanks for your support
We love Rome Tour Tickets / one of the…
We love Rome Tour Tickets / one of the best agency in Italy.
21 February 2020
Unprompted review
Reply from Rome Tour Tickets
Thanks for your wonderful feedback to us!
This company was fully organised…
This company was fully organised company to provide the tour and transport services all around the rome. They have well reputed customer care services for 24/7 days. Wish them best of luck and success of the travel industry.
20 February 2020
Unprompted review
Reply from Rome Tour Tickets
Thanks for your supporting word for our company.
Excellent experience of taking tours…
Excellent experience of taking tours for you guys, perfect cooperation and prompt help in any case.
20 February 2020
Unprompted review
Reply from Rome Tour Tickets
thanks for your appreciate feedback to us !
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