Sebastian did a great job. We wanted to see more areas of interest instead of just a ride to the cruise port. Sebastian was very personable, and he did a great job sharing the sites of this beautif... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our driver arrived at agreed time, cutting through a tidal wave of impatient passengers, disgorged from our huge cruise ship, bringing instant relief re. our need to arrive at the airport in good time... See more
Used your service twice while in Roma. From the cruise port, Civitavecchia to our hotel in City Center. From our hotel to the airport. We were very fortunate to have Emiliano drive both times. He... See more
Company replied
Booked this company for two trips, uplift for 4 people from airport to central Rome hotel. Uplift for same group from hotel to Civitavecchia. Both trips were flawless driver was waiting on arrival at... See more
Company details
Written by the company
Hi, Thanks for being here! I'm Fabrizio from Rome Transfer Services.- Rome Transfer services: With over 20 years of experience, we have been able to customize and improve the excursions and transfers. Perfect for all types of travelers, from families, to couples, to groups. We always do our best to satisfy the customer. We offer services: 1- Transport From Rome To Civitavecchia Port 2- Civitavecchia To Rome Airport- Transportation From Rome To Civitavecchia Port. Best Private transfers Civitavecchia port to Rome Airport: from €150 - From the Rome Airport (FCO/CIA) to the city of Rome or your hotel destination! We offer services with the best cars and vans for airport transfers. Rome City Tour: A One-Day Orientation With our expert professional drivers English-speaking -- We offer services with the best cars and vans for airport transfers. Our professional drivers are highly qualified and have special clearance to take you directly to your cruise ship’s gangway at the port of Civitavecchia. Transport From Rome To Civitavecchia Port! - We provide a dependable and cheap private airport transportation excellent service from Rome to Civitavecchia Port. We also organize private cab services from Civitavecchia Port and also a Transport From Rome To Civitavecchia Port and a private transfer from Rome, Civitavecchia, Italy, to any other city in Italy.
Contact info
Via Aurelia Sud 74, 00053, Civitavecchia (RM), Italy
- +393356056461
- civicar2@gmail.com
- rometransferservices.com
4.9
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, good communication, on time, professional and great vehicles -- delivered exactly what we booked and they promised!
31 March 2026
Unprompted review
Reply from Rome Transfer Services
thank you for choosing us! Our professional drivers take great pride in being punctual and making every journey a pleasant experience. It was a pleasure assisting you with your transfer, and we hope to welcome you back soon. Grazie !
The drivers were prompt
The drivers were prompt, professional and very pleasant to chat with. They were very helpful and informative as well. We will definitely use them in the future.
8 March 2026
Unprompted review
Reply from Rome Transfer Services
Thank you for your wonderful feedback! We are glad you enjoyed the professional and informative service of our drivers. At Rome Transfer Services, we believe that a great journey is not just about the destination, but also about the pleasant and helpful experience during the ride. We look forward to welcoming you back on your next trip!
Best regards,
Fabrizio & the Rome Transfer Services Team
Reply from Rome Transfer Services
Dear Cathy, thank you for your feedback! Punctuality and a pleasant journey are the pillars of our work. We are glad you enjoyed the professionalism of our drivers. We look forward to seeing you again for your next trip to Italy!
Grazie mille !!
Excellent service!!!
We booked 2 transfers from Rome Transfer Services - one from Rome to Civitavecchia for a cruise, and then from the cruise port in Civitavecchia to Fiumicino. They have excellent service. They contacted me the night before to confirm pick up details. The drivers were either early or on time, and they were courteous and friendly. I would definitely use them again in future travels. And will recommend them to friends who are travelling there this upcoming year.
10 March 2026
Unprompted review
Reply from Rome Transfer Services
Thank you so much for your kind words! We are thrilled to hear that both your transfers between Rome, Civitavecchia, and Fiumicino were seamless. At Rome Transfer Services, our mission is to provide punctuality and peace of mind, especially for cruise travelers. It was a pleasure having you on board, and we look forward to welcoming you and your friends again in the future!
Best regards,
Fabrizio & the Rome Transfer Services Team
Great transfer as usual
Easy to book online and confirmation 2 days out. Driver on time and helped with the luggage. Clean Mercedes van and careful driver.
3 February 2026
Reply from Rome Transfer Services
Thank you so much for choosing us again! It’s a pleasure to read 'as usual' because our main goal is to maintain the same high standard of service every single time you travel with us.
We are glad you appreciated the ease of our booking system and the cleanliness of our Mercedes vans. Providing a safe, comfortable, and punctual ride is what our team strives for every day. We’ll be sure to share your feedback with the driver!
We look forward to seeing you again on your next trip to Rome.
Safe travels,
Fabrizio & the Rome Transfer Services Team
At first I was a little nervous because…
At first I was a little nervous because they didn’t take my credit card for the reservation. I was worried they wouldn’t show up but they were communicative and prompt and came early and said not to rush while we got coffee at the meeting place. The driver, Sebastian, was friendly and spoke English. Highly recommend!
7 February 2026
Reply from Rome Transfer Services
Hi there! Thank you so much for your wonderful review and for sharing your experience. We completely understand that not asking for a credit card upfront can be unusual nowadays, but we prefer to build a relationship based on mutual trust with our guests—and we are so glad this put you at ease once you met us!
It’s great to hear that Sebastian took such good care of you. We always tell our guests to enjoy their coffee and take their time; after all, your vacation should be stress-free from the very first moment. We will be sure to pass along your kind words to Sebastian and the rest of the crew.
We look forward to welcoming you back to Italy soon!
Best regards,
Fabrizio & the Rome Transfer Services Team"
Had such a wonderful experience with…
Had such a wonderful experience with both drivers! On time and very helpful. Would definitely recommend again.
9 January 2026
Reply from Rome Transfer Services
Thank you so much for your wonderful feedback! I will be sure to share your kind words with our drivers; they take great pride in being on time and helpful for every private transfer to and from Civitavecchia. Your recommendation means the world to us and helps other cruise passengers find reliable transportation in Rome.
Warm regards,
Fabrizio & the Rome Transfer Services Team
Reply from Rome Transfer Services
Thank you so much for your feedback! We are glad to hear you appreciated our professional and prompt service. Reliability is key for a perfect transfer from Civitavecchia Port, and we are happy to have met your expectations. We look forward to seeing you again on your next cruise!
Best regards, Fabrizio & the Rome Transfer Services Team
Information is Reassuring
When booking, the easy and clear communication is reassuring. This was then backed up by on-time service that was exactly as promised. Grazie!
29 December 2025
Reply from Rome Transfer Services
Thank you so much for your kind words! We are thrilled to hear that our communication and punctuality gave you peace of mind. Providing a reliable private transfer from Civitavecchia Port is our top priority, and knowing that everything was 'exactly as promised' is the best reward for our team. We look forward to welcoming you back on board your next trip to Rome. Grazie mille!
Reliable service! Highly recommended!!
I communicated with Fabrizio to request a ride from the Rome FCO airport to our Airbnb. The communication was always easy. He would respond to my inquires promptly. We were given a ride by Sebastiano from the airport to our airbnb. He spoke good English during the ride, and he was polite and friendly. He was helpful with the luggage, and we were very grateful. On top of it, our flight was late to arrive to FCO, and Sebastiano waited for us for nearly 1 hour. We were extra grateful for his patience.
On our way back to the airport, we also requested a ride from the same company. The driver, Emiliano, showed up to pick us up on time (he was actually a bit early, but waited for us in the neighborhood). He was pleasant to talk to, and helpful with the luggage, too. Driving through Rome is not easy, but he took on the challenge with a good attitude and a sense of humor. He also asked me to say he is the best looking driver in Rome, so here it is, Emiliano! ;) A joke aside, truly, both drivers gave us a safe ride to our destinations with a great attitude. If we ever have a chance to visit Rome again, would not hesitate to ask for a ride from them. Grazie mille, Fabrizio, Sebastiano and Emiliano, and all the other people who work with them to give us a very safe ride each time! Very reliable group of people! Highly recommended!! :)
30 November 2025
Unprompted review
Reply from Rome Transfer Services
Hi! Thank you so much for this amazing and detailed review!
It was a pleasure organizing your transfers. I’m so glad to hear that Sebastiano made your arrival stress-free despite the flight delay, and that Emiliano’s humor (and his "best-looking driver" claim! 😉) made your departure pleasant. I will certainly share your kind words with both of them—they will be thrilled!
Providing safe, punctual, and friendly service is our top priority, and knowing we succeeded makes our whole team proud. We look forward to welcoming you back to Rome in the future!
Grazie mille, Fabrizio & the Rome Transfer Services Team
Very helpful and speedy replies when I…
Very helpful and speedy replies when I needed.
30 November 2025
Reply from Rome Transfer Services
Thank you for highlighting our communication!
At Rome Transfer Services, we understand that having prompt and helpful answers is essential when planning a trip. We are committed to providing speedy replies and full support to ensure your planning process is always stress-free.
We appreciate your business and hope to manage your next private transfer with the same efficiency!
Grazie !!
Very good communication and easy to…
Very good communication and easy to make reservations.
30 November 2025
Reply from Rome Transfer Services
Thank you for this excellent, straightforward feedback!
We are pleased to know that Rome Transfer Services made both the communication and the reservation process easy for you. Ensuring a seamless booking experience is just as important to us as providing a perfect ride.
We appreciate your business and hope to assist with your next private transfer in Italy!
Grazie !!
Airport Transfer to Hotel
We had excellent service from the airport to our hotel for our group of 5 people, and again a few days later out to the port. Our driver was outstanding. He was waiting for us when we exited from customs and he provided great information as we made our way to the hotel. I highly recommend this company.
5 November 2025
Reply from Rome Transfer Services
What fantastic feedback! Thank you for highly recommending Rome Transfer Services.
We are delighted to hear that both your Airport Transfer to the hotel and your subsequent transfer to the Port were outstanding for your group of 5. Our goal is to ensure our professional chauffeurs are always waiting precisely when you exit customs and that they enrich your journey with helpful local information.
We appreciate your trust in our service and hope to see you again soon for your travel needs in Rome!
Grazie !
Came on time and let us know they…
Came on time and let us know they arrived. Helped with our four large bags. Was a very nice driver.
15 November 2025
Unprompted review
Reply from Rome Transfer Services
Thank you for taking the time to leave Rome Transfer Services a 5-star review!
We are pleased to hear that our proactive communication and punctual arrival met your expectations. Assisting with your luggage, including your four large bags, is part of the reliable, seamless service our professional chauffeurs are trained to provide.
We hope to welcome you back for your next private transfer in Rome!
Grazie !
Danilo, The best driver !!
We really appreciated our driver Danilo : very punctual, helpful, polite and friendly. He showed us around and gave us many explanations about the monuments and scenery we passed by
It was a pleasure to drive with him!
14 November 2025
Unprompted review
Reply from Rome Transfer Services
We are thrilled to read your wonderful feedback about Danilo! We will immediately pass on your kind words to him and the rest of our team.
Danilo's professionalism, punctuality, and ability to enhance your journey with insightful explanations about the monuments and scenery are exactly what sets our service apart. It is a true pleasure to know that you appreciated his safe driving and friendly disposition.
Thank you for choosing our private transfer service for your tour. We look forward to welcoming you back onboard soon to explore more of Italy's beautiful sights!
Grazie !
Reliable Transportation Service
Rome Transfer Service is a very reliable transportation service. Communication was great via email and Whatsapp. We used this service for our transfer from our Rome hotel to the cruise port. Our driver, Danilo arrived on time and was very pleasant. He even pointed places of interest that were on our way.
4 November 2025
Reply from Rome Transfer Services
Thank you for sharing this wonderful review! We are delighted that Rome Transfer Services proved to be a very reliable transportation service for your cruise transfer.
We will ensure Danilo receives your praise for his pleasant service and for sharing points of interest along the way—that extra touch is what sets our professional chauffeurs apart. We are also happy the communication via email and WhatsApp was seamless!
We hope to be your trusted service for all your future transfers in Rome.
Kind regards, The Rome Transfer Services Team
Reply from Rome Transfer Services
Thank you for this excellent review! We are delighted that your experience was both reliable and economical, highlighting the great value we strive to offer.
At Rome Transfer Services, we ensure our professional chauffeurs are always punctual, courteous, and knowledgeable—it's the core of our commitment to first-class service at a fair price.
We look forward to being your reliable choice for transportation again soon!
Best regards, The Rome Transfer Services Team
They were great!
4 November 2025
Reply from Rome Transfer Services
Thank you for this short but wonderful feedback! We are delighted to hear you felt our service was great.
At Rome Transfer Services, we aim to make every client experience simple, professional, and excellent.
We look forward to serving you again!
Grazie mille !
Drivers were. great very friendly and very personal.
Drivers were. great. had 3 different drivers all on time and all very friendly ver knowledgeable we used them to take us to the Rome port. and pick up to our hotel in Rome and then to the airport. I can not say enough about how the drivers were
12 October 2025
Unprompted review
Reply from Rome Transfer Services
Thank you for this absolutely wonderful review! We are exceptionally proud to hear that all three of your transfers—to the port, to your hotel, and to the airport—were handled by drivers who were friendly, knowledgeable, and, most importantly, on time.
At Rome Transfer Services, the professionalism and personal touch of our chauffeurs are our greatest assets. We strive for this level of consistent excellence across our entire team, regardless of the route or the driver.
Your recommendation means the world to us!
Grazie !!
Excellent communication
They were on time, communication and reminders about upcoming dates and trips were great,
9 October 2025
Unprompted review
Reply from Rome Transfer Services
Thank you for your excellent feedback! We are thrilled to hear that our communication and reminder system provided you with confidence and peace of mind for your upcoming trips.
At Rome Transfer Services, we combine the efficiency of our organizational systems with the professionalism of our chauffeurs to guarantee every transfer is on time and stress-free.
We look forward to providing you with consistently reliable service!
Best regards, The Rome Transfer Services Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.