Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The shoes are light and comfortable, but the delivery time was very long and tracking was not very helpful. I think they came from China, but no indication was given at the time I placed the order tha... See more
Company replied
Nice pictures in comparison to the shoes u get delivered. The only thing that I would do it change the steel to the colour black on the shoes I ordered because u can see the metal through the shoe an... See more
Company replied
fair pricing on products and even better on discounts. Honestly fantastic delivery times although a bit late from payments to processing delivery. All round very pleased with the shoes - early days ye... See more
Company replied
Company details
Written by the company
Besides safety, these aesthetically designed Safety Shoes and Safety Trainers also provide maximum comfort for your feet to wear all day long. These Steel Toe Cap Trainers for men and for women embedded with a cushioned foot-bed, combined with the breathable mesh lining, helps you to feel soft and comfortable.
Contact info
119 CRICKLEWOOD BROADWAY, NW2 3JG, LONDON, United Kingdom
- +44 7487 4444 87
- info@ronashoes.com
- ronashoes.com
4.3
Excellent
6k reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Rubbish boots and rubbish customer…
Rubbish boots and rubbish customer service, avoid purchasing from Rona Shoes
22 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
We are very sorry to read that this was your experience.
This is certainly not the level of service or product experience we aim to provide. We always do our best to support our customers properly and to review every issue fairly and carefully whenever a problem is reported.
If there is still an unresolved issue regarding your order, product, or delivery, please contact us at info@ronashoes.com. We would be more than happy to review the matter again in detail and do our best to help with a suitable solution.
Kind regards
The shoes arrived in a reasonable time…
The shoes arrived in a reasonable time period, the quality is excellent, and they look like a regular training shoe and just as comfortable, there is a good veriety of style and colour to choose from so whether you're male or female there's something to suit your style.
16 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your wonderful feedback.
We are delighted to hear that your shoes arrived within a reasonable time, that you are pleased with the quality, and that you find them as comfortable as regular training shoes. It is also great to know that you appreciate the variety of styles and colours we offer for both men and women.
Your support means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards
Excellent service and boots
Excellent service and product. So pleased with my new boots , very comfy and look great
17 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your wonderful review.
We are delighted to hear that you are so pleased with both our service and your new boots. It is especially great to know that they feel very comfortable and that you also love how they look.
We truly appreciate your support and wish you many comfortable and enjoyable steps with your new pair.
Kind regards
I asked for an 8.5 women's and got a 10
9 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
We are very sorry to hear that there appears to have been a size mix-up with your order.
We would really like to look into this immediately and support you in the best possible way. Please reply to the email we sent you, or contact us directly at info@ronashoes.com, so we can review the situation and do everything we can to help you as quickly as possible.
Kind regards
Reply from Rona Shoes
Dear Customer,
We are very sorry to hear that the shoes felt uncomfortable and too heavy for you.
We truly want to help and would be very happy to support you in finding a more suitable and more comfortable model based on your needs. Please feel free to contact us at info@ronashoes.com, and our team will gladly assist you personally and do our best to help you with a suitable solution.
Kind regards
good communication and fast delivery
4 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your kind review.
We are delighted to hear that you were happy with our communication and the speed of delivery. Your feedback truly means a lot to us.
We appreciate your support and hope to serve you again in the future.
Kind regards
Shoes are not suitable for work where…
Shoes are not suitable for work where you stand for a long time. The sole is very thin. Everything felt when walking. I don't recommend
8 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
We are very sorry to hear that the shoes did not meet your expectations.
Normally, our customers are very satisfied with the comfort of our soles, so we are sorry to learn that your experience was different. It is possible that another model may be more suitable for your specific working conditions, especially for long hours of standing.
If there was any issue with the pair you received, or if you would like us to recommend a model that may suit you better, please contact us at info@ronashoes.com. We would be very happy to assist you and help find the most suitable solution.
Kind regards
Very happy with my new safetu shoes
I started a new site and will have to wear safety shoes all the time so wanted yo try something better the a regular dewalt shoes..and result was better then my expectation.
Shoes was delivered on time.. very light, very comfy..used for more then a week.. very happy
2 March 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your wonderful review. We are truly delighted to hear that the shoes exceeded your expectations and that you found them light, comfortable, and suitable for daily use on site. It also means a lot to us to know that your order was delivered on time and that you have been happy with them after wearing them for more than a week.
Your feedback is greatly appreciated, and we thank you for choosing Rona Shoes.
Kind regards
bekledigimden daha rahat cikti
4 March 2026
Unprompted review
The shoes are good but the wire…
The shoes are good but the wire tightened by a wheel is not working as well as a pair of laces. I’d call it an unnecessary gimmick.
27 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you for your honest feedback. We’re glad to hear you like the shoes, and we’re sorry that the dial wire tightening system did not meet your expectations.
If you have experienced any issue that affects the fit or usability, we would like to help you immediately. Please contact us at info@ronashoes.com
with your order number and a short description (a photo/video if possible), and our team will review it and support you with the best next steps.
Kind regards
Order from australia such a nice shoes…
Order from australia such a nice shoes i definetly order again
25 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you for your review. We’re very happy to hear you love the shoes, and we truly appreciate your order from Australia. We look forward to serving you again.
Kind regards
Very nice and confortable
23 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you for your review. We’re very happy to hear that you find the shoes very nice and comfortable.
Kind regards
Happy with the work boots they really…
Happy with the work boots they really do help my Achilles very comfortable and light
Made the mistake of of getting ones of tic toc what a waste of money had mine now a week and when I take them of my feet are so much better
Yes I would use again
23 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you for sharing your experience. We’re very pleased to hear that your work boots have been comfortable, lightweight, and that they’ve helped you feel better — especially with your Achilles.
We truly appreciate your trust, and we’ll be here whenever you need another pair.
Kind regards
Excellent quality work shoes and very…
Excellent quality work shoes and very comfortable and light
2 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you for your feedback. We’re very happy to hear that you found our work shoes excellent quality, comfortable, and lightweight. Your support means a lot to us.
Kind regards
First Class Service, A Boot Time Too
First Class Service,
And A Boot Time Too!!
19 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear that you had a first-class experience and are enjoying your boots.
Kind regards
Comfy shoes and great value
5 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
We’re very happy to hear that you find the shoes comfortable and a great value. Your feedback truly means a lot to us.
Kind regards
Best Business Customer service Experience
The reason for the 5 star was that, Rona Shoes are the best in service 👌, they were introduced to me by a colleague, I find them really great as I received my order very fast and, unfortunately I had to return it because my partner had bought one for me before I got home. They great in communication as well. Please keep it up.
13 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your wonderful review. We’re delighted to hear that you are happy with our service, fast delivery, and communication. It also means a lot to us that you were recommended by a colleague.
We truly appreciate your kind words and encouragement, and we will continue doing our best to provide the same level of service in the future.
Kind regards
Great pair of safety shoes
Great pair of safety shoes delivered in just 2 days. Simple and efficient ordering and delivery, what more could anyone want ? Perfect!
12 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your fantastic review. We’re delighted to hear that you are happy with the fast delivery and the simple, efficient ordering process.
Your feedback means a lot to us, and we’re glad everything met your expectations. We hope you continue to enjoy your safety shoes.
Kind regards
Rona shoes
They are the most comfortable shoes i have made good quality highly recommend
13 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your wonderful review. We’re delighted to hear that you find the shoes very comfortable and of good quality. Your recommendation means a lot to us.
We truly appreciate your support and hope you continue to enjoy your shoes.
Kind regards
Prompt delivery & a great comfortable…
Prompt delivery & a great comfortable pair of work shoes. Very reasonably priced too.
15 February 2026
Unprompted review
Reply from Rona Shoes
Dear Customer,
Thank you very much for your kind review. We are delighted to hear that you are happy with the fast delivery, the comfort of the shoes, and the value for money.
We truly appreciate your support and hope you continue to enjoy your work shoes.
Kind regards
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