RON DORFF Reviews 274

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the premium fabrics, perfect fit, and timeless design. The delivery service is frequently noted for its speed and efficiency, with items arriving well-packaged and on time. Many consumers also commend the professional and responsive customer service, describing it as outstanding and supportive. However, some people were dissatisfied with the customer service, mentioning slow replies, conflicting information, and a lack of resolution for issues. A few other people also felt that the quality of how products are put together has declined, with items falling apart quickly at the seams or developing holes after minimal use. Additionally, some customers noted inconsistencies in sizing, leading to difficulties in finding the right fit.

What people talk about most

Product

Customers generally express satisfaction with the product quality, often highlighting the use of quality... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of fabrics,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Service

Users describe positive interactions with service, highlighting its top quality, professionalism, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the support team and customer care as... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding quality and perfect fit! I recently purchased a new swimsuit and I'm absolutely thrilled with my purchase! The quality of this product is amazing - you can clearly see that the fabric... See more

Company replied

Rated 5 out of 5 stars

I’ve made a number of purchases this year and have just achieved VIP Black Tier. The products are amazing quality and very comfortable. The couple of occasions I’ve had to contact customer service, th... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with my purchases with Ron Dorff. Delivering on time , packing and quality of products are high standards quality. I would recommend Ron DORFF for sure .

Company replied

Rated 5 out of 5 stars

The product quality is exceptional. I have made 3 or 4 purchases online and know i can expect great design and fabrics which look great and wear well.

Company replied

Rated 5 out of 5 stars

Third swimsuit from Ron Dorff and counting! The fit, the fabric, the vibe - perfection every time. Guess I’m officially addicted.

Company replied

Rated 5 out of 5 stars

My second purchase from Ron Dorff and again, flawless quality and fit. The material feels premium and the design is timeless.

Company replied

Rated 5 out of 5 stars

RD gets it right on understated styling and quality. The fit is surprisingly good for those of us who are under 6’’.

Company replied

Rated 5 out of 5 stars

I discovered this gem earlier this year. Underwear and other clothing unique. Scandi vs French with a fab outcome. Love RD☘️👍🏼

Company replied

Rated 5 out of 5 stars

This Is the second jockstrap i take...more confortabile for sports,and very good quality...and very beautiful this new colors...cactus

Company replied

Rated 5 out of 5 stars

Well packaged and delivered quickly and on time as advised. great service. Superb items from Ron Dorff as always

Company replied

Rated 5 out of 5 stars

Ron Dorff has really high quality clothes. They deliver very quickly and if you have to return something it‘s easy and free.

Company replied

Rated 5 out of 5 stars

I love Ron Dorff, the website is easy to navigate and all the clothes I've gotten are awesome

Company replied

Rated 5 out of 5 stars

Love the product. Excellent fabric with an modern design. Exactly what I was looking for!

Company replied

Rated 5 out of 5 stars

Great website with great looking and fitting clothes. Delivery was prompt with no issues.

Company replied

Rated 5 out of 5 stars

Run Dorff has the best customer service in the business. I love their products and and the style of their clothing.

Company replied

Rated 5 out of 5 stars

Outstanding quality and professional service. Great designs. I couldn’t be happier with my purchases.

Company replied

Rated 5 out of 5 stars

The sport shorts arrived in very good conditions and fit very well. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

great customer service, high quality products, fast shipping

Company replied

Rated 5 out of 5 stars

great customer service and high quality products

Company replied

Rated 5 out of 5 stars

Excellent experience with Rondorff: smooth ordering, swift delivery, and impeccable quality. A truly reliable and refined service — highly recommended.

Company replied

Rated 5 out of 5 stars

Cutting is great and texture is super comfortable.

Company replied

Rated 5 out of 5 stars

Ron Dorff can be counted on to deliver quality products with seasoned fashion sense. The support team and customer service are second to none. Satisfaction assured!

Company replied

Rated 5 out of 5 stars

Great underpants - Classic styling, well made, quality material and very comfortable…

Company replied

Rated 5 out of 5 stars

The customer service is exceptionally responsive and supportive. The dialogue assists the customer in making informed choices and sorting through frequently asked questions.

Company replied

Rated 1 out of 5 stars

I had an issue with an order. I have written 5 emails to their customer email address and also used their customer portal from their website over the last 6 weeks. No one has bothered to contact me... See more

Company replied

Rated 2 out of 5 stars

I really like the Ron Dorff designs and overall the products are good quality material. However, the problem is with the quality of how they’re put together. Same problem across different products a... See more

Company replied

Rated 1 out of 5 stars

Just changing the return policy left me as a frequent shopper without words. Their fits are not consistent, so there is always a need to order more items to determine the right size for a specific ite... See more

Company replied

Rated 1 out of 5 stars

Wrote to customer service a couple of weeks ago for an issue with the delivery (it wasn't delivered) and I haven't heard back yet... quite unacceptable customer service considering the cost of the p... See more

Company replied

Rated 1 out of 5 stars

The quality of the product was poor. I bought cream and green swim briefs, they went completely transparent when wet, I emailed expecting it was a fault but they said it was down to personal preferenc... See more

Company replied

Rated 2 out of 5 stars

Caution on Durability I was drawn to Ron Dorff's Cashmere pants line for its promise of luxurious comfort in a modern, minimalist design. The pants fit the brand's aesthetic perfectly, clean, soft, a... See more

Company replied

Rated 4 out of 5 stars

Ron Dorff make classic pieces from quality fabrics; their clothes are well fitted in accordance with accurate sizing. Each collection uses a range of complementary colour schemes that allows for bala... See more

Rated 1 out of 5 stars

I have been a very loyal customer of ron dorff products over the past two years , speaking over $2000 on swimwear, underwear , shirts and shirts there sizes run small and their size charts are often... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Essential pieces with impeccable fit. Explore the collection from the official Ron Dorff website. Fast delivery and free returns within Europe. Free shipping on orders over 200€ within Europe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

RD gets it right on understated…

RD gets it right on understated styling and quality. The fit is surprisingly good for those of us who are under 6’’.

20 June 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Thomas,

Thank you for your feedback. We're happy to hear you appreciate the understated styling and quality, and that the fit works well for you.

We truly value you sharing your experience.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Perfect products and services.

20 June 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Noel,

Thank you for your feedback. We're very glad to know you’re satisfied with both our products and our service.

We appreciate your support.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Beautifully designed

Beautiful, well-crafted & designed products. Quick delivery.

17 June 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Kurtis,

Thank you for your feedback. We're delighted to hear you appreciate the design and quality of our products, as well as the quick delivery.

We truly value your support.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Great product

Great product. Extremely nice fit.

19 June 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Stian,

Thank you for your feedback. We're very pleased to know you’re happy with the product and its fit.

We appreciate you sharing your experience with us.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Very good

Gorgeous product, well made. Very good service.

12 May 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Gerard,

Thank you so much for your kind words. We're truly glad to hear you’re happy with the product and the service.

Always a pleasure to assist you.

Best regards.
Ela, Ron Dorff

Rated 5 out of 5 stars

I discovered this gem earlier this…

I discovered this gem earlier this year. Underwear and other clothing unique. Scandi vs French with a fab outcome. Love RD☘️👍🏼

15 May 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Simon,

Thank you so much for your message, we're truly glad to hear you've discovered Ron Dorff and are enjoying the collection.

We love that you appreciate the blend of Scandinavian functionality and French style, it's exactly what we aim to deliver.

Thanks again for your support, and we look forward to having you back soon.

Best regards,
Ela, Ron Dorff

Rated 5 out of 5 stars

Great quality

This Is the second jockstrap i take...more confortabile for sports,and very good quality...and very beautiful this new colors...cactus

9 May 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Marco,

Thank you so much for your great feedback. We’re thrilled to hear you’re enjoying both the comfort and quality of our jockstraps, and we couldn’t agree more, the new Cactus color is a standout.

We appreciate your loyalty and look forward to seeing you again soon.

Best regards,
Ela, Ron Dorff

Rated 5 out of 5 stars

Love the product

Love the product. Excellent fabric with an modern design. Exactly what I was looking for!

8 May 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Hi,

Thank you so much for your kind words. We're thrilled to hear that you love the product and that it met your expectations in both design and quality.

We hope you enjoy wearing it and look forward to your next visit on rondorff.com.

Best regards,
Ela, Ron Dorff

Rated 4 out of 5 stars

They’re a fun and great brand but their…

They’re a fun and great brand but their shirts are meant for guys with 0% body fat, not as flattering for me

18 April 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Hi James,

Thanks a lot for your feedback, we really appreciate you taking the time to share your thoughts.
We totally get that fit is personal, and we’re always working on offering cuts that suit a wider range of body types while keeping the Ron Dorff aesthetic.

If you ever want help finding styles that might suit you better, feel free to reach out.

The Ron Dorff Team

Rated 1 out of 5 stars

The quality of the product was poor

The quality of the product was poor. I bought cream and green swim briefs, they went completely transparent when wet, I emailed expecting it was a fault but they said it was down to personal preference so couldn’t return/exchange.

19 April 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Brennan,

Thank you for your message and for sharing your feedback with us.

We’re sincerely sorry that the item did not meet your expectations. As previously mentioned, the product is not considered defective, and it had already been worn.

As a gesture of goodwill, we had offered you a discount code for a future order, which remains available for use.

We understand your disappointment and appreciate you taking the time to write to us.

Best regards,
Ron Dorff Customer Care

Rated 5 out of 5 stars

Great quality and durability

Great quality and durability, online platform easy to use and trustable.

25 March 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Yuri,

Thank you so much for your kind feedback. We're delighted to hear that you’re satisfied with the quality and durability of our products, and that your online experience was smooth and trustworthy.

We truly appreciate your support and look forward to seeing you again soon.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Great swimsuits

Great swimsuits. Beautiful and suit very well

11 March 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Marc,

Thank you very much for your kind words. We're thrilled to hear that you love our swimsuits and that they fit you well.

Your satisfaction means a lot to us, and we hope to see you again soon.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Beautiful well made designs and…

Beautiful well made designs and customer service is stellar. If all companies were like RD, the world would be a better place.

28 February 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Rob,

Thank you for your wonderful feedback. We're thrilled to hear that you love our designs and had a great experience with our customer service. Your support means a lot to us!

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Top quality and stylish briefs.

I am very pleased with the mesh briefs I ordered. They were a bit more expensive than I usually pay, but the quality and style are both outstanding.

3 March 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Steve,

Thank you for your great feedback. We're delighted to hear that you're pleased with the quality and style of your mesh briefs. We truly appreciate your support and look forward to seeing you again soon.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Quality of the product

Quality of the product.
Fast of delivery

2 March 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Jorge,

Thank you for your feedback. We're glad to hear that you are satisfied with the quality of the product and the fast delivery. We truly appreciate your support and look forward to serving you again.

Best regards,
Ron Dorff Team

Rated 5 out of 5 stars

Ron Dorff clothing is of the highest…

Ron Dorff clothing is of the highest quality. The staff in store are friendly, helpful and knowledgeable about their products.

7 February 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear James,

Thank you for your wonderful feedback. We’re thrilled to hear that you’re pleased with the quality of our clothing and the service provided by our in-store team. We take great pride in both our products and customer experience, and your kind words mean a lot to us.

We look forward to welcoming you again.

Best regards,
Ron Dorff Team

Rated 5 out of 5 stars

premium quality

premium quality, good fit {you offer an XS which most other brands do not carry}, good range of colours and an easy to navigate website.

19 February 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Ming,

Thank you for your wonderful feedback. We're thrilled to hear that you are pleased with the premium quality, fit, and color range of our products. We’re also glad you find our website easy to navigate. We truly appreciate your support and look forward to offering you more great products in the future.

Best regards,
Ron Dorff Team

Rated 5 out of 5 stars

Great brand

Great brand! Only issue I had was the fact you can’t spend online vouchers in store. Wanted to try on in store and buy with voucher but had to order online then send back as didn’t fit.

30 November 2024
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Thomas,

Thank you for your kind words about our brand. We're glad to hear you're a fan.

We apologize for the inconvenience regarding the online voucher. Unfortunately, due to our account system, which differentiates between in-store and online purchases, online vouchers cannot currently be used in-store.

We understand how frustrating this can be, and we appreciate your feedback as it helps us improve.

If you ever need assistance with sizing or anything else, feel free to reach out.

Best regards,
The Ron Dorff Team

Rated 5 out of 5 stars

Underwear and swim briefs

I ordered underwear and swim briefs from Ron Dorff. The quality and fit are excellent and they are a premium brand and quality to match.

14 February 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Anthony,

Thank you for your kind words. We're delighted to hear that you're happy with the quality and fit of your underwear and swim briefs. Enjoy your pieces, and we look forward to seeing you again soon.

The Ron Dorff team

Rated 5 out of 5 stars

Great Quality / Great Design

The beautiful quality and classic styles of Ron Dorff make this one of my favorite clothing companies!

13 February 2025
Unprompted review
RON DORFF logo

Reply from RON DORFF

Dear Paul,

Thank you for your wonderful review. We're so glad to hear that you love the quality and design of our items. Your support means a lot to us.

We look forward to continuing to provide you with the best of Ron Dorff.

Best regards,
The Ron Dorff Team

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