Ron Smith & Co Ltd. - Worcester Reviews 314

Great customer service. Levels of communication were outstanding. Competitive price and superb courier service. I will be a returning customer.

I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on a very complicated set of gardens. We have 4 quite separate lawns of 7500 sq/ft on a hilly farm in Wales with a ramp, gravel and some tight passages between. It was pre ordered and delivered, after a bit of a wait due to the first shipment of them arriving from China, at 1pm and we had all lawns cut by 4. The software will improve as he tends to retrace steps unecessarily with overlapping routes to different gardens. You will need to wait for ahile to get RTK reception as he probably last looked at the sky in China so wait it out and he will get there in the end. Alfred’s is getting wet whilst his garage is on the way but a temporary home made one is giving some protection at the expense of good satellite reception meaning you have to take it off and let the mower acquire position before trying to mow. We get all lawns done on 100% charge but opt to charge to 80% to hope to preserve the battery life. RS kept us advised of likely delivery dates. Delivery on a pallet was good as we know the palletways chaps always to a good job. Its early days yet but so far it’s a 10 from me.

Staff advice very good. Knowledge of products and knowing exactly what I required.

great service highly recommend

Competitive price and delivery on time. Being a STIHL authorised dealer allowed me to get additional Cashback.

Prompt service and delivery

Purchase was straightforward and delivered as promised, then mowed the the lawn!

My item was delivered exactly when I expected it and it was good value compared to other sellers.
Thank you.

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent service all round, from advise to install.

First class service

I recommend Ron Smith. Really helpful, prompt replies and good stock.

An excellent response on aspects of a purchase of a replacement mower.

Competitive price and delivery.attentive sales staff.

Very easy to order online and mower was delivered on time. Pleased with everything.

A faultless purchasing experience for a second recent purchase from Mr Smith.

The smallest battery strimmer STIHL produce, which I used yesterday for the first time, is a beast of a machine.

Easy service everything on time
However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on hold but the young man who l was put through to was absolutely amazing couldn’t do enough absolute treasure to the company

Very good efficient and friendly service

Order updates were provided without prompting and kept us informed of progress. Products arrived as expected without incident and already registered for their warranty.

Good communication, delivery time was as stated The part was as described and works well.

Very helpful and polite and saved me some money as they had one made up when l arrived and put in my car straight away, so l could go home and try it out.
Easy to change the blade and started getting moss out by scarified in no time at all. Many thanks keep up the good work. Mrs Lou Reeves