Roof Giant have a great site, very easy to navigate. I quickly found what I needed (clear plastic corrugated sheeting). The price was better than I could source locally, with delivery guaranteed wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Roof Giant Limited is an eCommerce Roofing supplier of a huge range of quality roofing products from major brands at competitive prices, delivered direct to your door. We pride ourselves on great customer service, we offer free technical advice from our established team to help and support you with your purchase. Our team have over 100 years’ experience combined within the roofing industry.
Holland House, Valley Way, Rockingham Road, LE16 7PS, Market Harborough, United Kingdom
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service great product will definitely recommend and willl use again soon

Reply from Roof Giant
Quick delivery. An item was substituted for what I had ordered, but it was a better item and I was charged no more.

Reply from Roof Giant
Arrived on time easy to apply now when it rains a lot we will see. If it works fingers crossed

Reply from Roof Giant
I don't understand how Roof Giant can have such good reviews here when Google is full of complaining customers. I am one of them. We ordered Solstice Corrugated Bitumen Roofing Sheets from them in December, which arrived broken several times. We installed the bitumen sheets and the roof is in worse condition than it was before. The whole building is soaking wet, these bitumen sheets are cracking and rotting. They don't even last 3 months, let alone several years. Very poor quality in everything.
Guys were prompt to reply to email queries regarding our delivery. Price point was better than competition, and items delivered direct to the door!

Reply from Roof Giant
Very easy to order on line.
Item arrived very well packaged.

Reply from Roof Giant

Reply from Roof Giant
Excellent service fantastic quality roofing thank you

Reply from Roof Giant
Disgusted. I have waited in all day for a 8-6 delivery. Only when I queried when the delivery would be just now 3pm do they admit that actually it will not be today!!
I have wasted a whole day today waiting for a delivery which never would have happened and I've had to chase this info.
No offer of refund/good will acknowledgement for inconvenience.
The product was good, very competitively priced, promptly and carefully delivered. I have used the company before and will confidently use them again .

Reply from Roof Giant
Great price ,and quick delivery,can't do better

Reply from Roof Giant
Nice product, easy to fit. Only downside is the polystyrene insulation. Breaks off too easily.

Reply from Roof Giant
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.