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Roof Giant Reviews 849

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TrustScore 4.5 out of 5

4.6

Roofing Supply Shop
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Review summary

Created with AI, based on recent reviews

Considering 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their effectiveness and ease of installation. Many people appreciate the competitive pricing and the overall value received, often finding better deals than elsewhere. The delivery service is also consistently praised for its speed and efficiency, with many orders arriving on time or even earlier than expected. However, some customers also noted issues with delivery, such as items arriving later than the proposed date, or without prior notification. A few people reported receiving damaged goods, like scratched panels or sheets with holes, and some experienced difficulties with the courier service, including long delivery windows or unexpected curbside drop-offs.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising quick delivery times, some... See more

Product

Clients share positive opinions on product quality and value. Many reviewers found the products, such as... See more

Quality

People report positive experiences with quality, often praising the superb quality and good price of products... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and prompt... See more

Price

Customers consistently note positive experiences with price, often finding products to be very competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roof Giant have a great site, very easy to navigate. I quickly found what I needed (clear plastic corrugated sheeting). The price was better than I could source locally, with delivery guaranteed wi... See more

Company replied

Rated 5 out of 5 stars

I placed an order yesterday (Wednesday)for a roof repair kit , I had a really tight deadline and requested selected days that I would be home and stated I needed the items by Monday the latest. I spok... See more

Company replied

Rated 5 out of 5 stars

Delivery, despite the Cyber problems, was first class with no breakages. The fit of the replacement window compared to the original Velux was exact despite this being a centre hung version although th... See more

Company replied

Rated 5 out of 5 stars

Very quick, reasonable value. What I bought, for about £100 didn't feel like it was actually worth £100 but it was still cheaper than the competition hence 5 stars. (it was 50 very flimsy plastic tr... See more

Company replied

Company details

  1. #24 of 39 best companies in Roofing Supply Shop
  2. #75 of 109 best companies in Building Materials Supplier
  3. #14 of 19 best companies in Construction Material Wholesaler
  4. #70 of 125 best companies in DIY Store
  5. #22 of 39 best companies in Window supplier

Written by the company

Roof Giant Limited is an eCommerce Roofing supplier of a huge range of quality roofing products from major brands at competitive prices, delivered direct to your door. We pride ourselves on great customer service, we offer free technical advice from our established team to help and support you with your purchase. Our team have over 100 years’ experience combined within the roofing industry.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

849 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Delivery might be slow

I was sent several emails asking me to submit a review, so here goes:
Ordered a Velux sealing kit on 2/1/26 which was listed as 'in stock', which was why I ordered from Roof Giant.
Delivery was from Velux direct, not Roof Giant and it arrived on 16/1/26.
Fortunately I didn't need it urgently.

30 January 2026
Rated 5 out of 5 stars

Very quick, reasonable value

Very quick, reasonable value.
What I bought, for about £100 didn't feel like it was actually worth £100 but it was still cheaper than the competition hence 5 stars. (it was 50 very flimsy plastic trays for roof ventilation - can't have cost them more than about a fiver to make)

20 January 2026
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Reply from Roof Giant

Thanks for taking the time to leave us a review. I'll pass on your comments to the manufacturer.
thanks, Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. Great communication and fast delivery.

21 January 2026
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Reply from Roof Giant

Thanks for your great review - we look forward to seeing you on our site again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Good quality and a good price

Good quality and a good price, also delivered on time, perfect

23 January 2026
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Reply from Roof Giant

Thanks for your great review - we look forward to seeing you on our site again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Just what I needed

Just what I needed, arrived quickly, reasonably priced too.

21 January 2026
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Reply from Roof Giant

Thanks for your great review - we look forward to seeing you on our site again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Superb quality roof reservoir trays at…

Superb quality roof reservoir trays at a very reasonable price. Thank you. I'm very impressed with your company. A++

21 January 2026
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Reply from Roof Giant

What a fabulous review! We hope to see you on our site again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Roof Giant

Everything was clear the price was competitive and the delivery on time. The quality was also reasonable.

21 January 2026
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Reply from Roof Giant

Thanks for your great review - we hope to see you on our site again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Quick Delivery

Ordered the item - delivered next day and exceptional value

5 January 2026
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Reply from Roof Giant

Thanks for your great review - we look forward to seeing you again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Service was great.Quick delivery

Service was great.Quick delivery
Cannot remark on product as I have not used it yet
Weather will hopefully get better so I can use it

5 January 2026
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Reply from Roof Giant

Thanks for your great review - we look forward to seeing you again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Very good experience

Very good experience, We had some abutment vents ordered and they turned up on time. Will use again

16 December 2025
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Reply from Roof Giant

Thanks for your great review - we look forward to seeing you again soon.
Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Easy to navigate website and buying

Easy to navigate website and buying. Delivery was fast and a great product.

22 December 2025
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Reply from Roof Giant

Thanks for the 5* review. We hope to see you on our site again soon.
Thanks, Natalie B
Roof Giant Customer Support

Rated 5 out of 5 stars

Decent price and quick delivery

Decent price and quick delivery. Good service

23 December 2025
Roof Giant logo

Reply from Roof Giant

Thanks for the 5* review. We hope to see you on our site again soon.
Thanks, Natalie B
Roof Giant Customer Support

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