ordered 3 dome roof windows- obscure, on the installation found that 2 windows were obscure and one was clear. I managed to convince the client for installing it anyway. Sent a message to RM with com... See more
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Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
Contact info
United Kingdom
- roofingmegastore.co.uk
No recent history of asking for reviews
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Replied to 4% of negative reviews
Typically replies within 24 hours
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Well priced. Good service.
Well priced. Well packaged and delivered. Helpful staff when I had a problem (I ordered incorrectly).
Thank you
A roofing sheet was damaged - no refund.
A roofing sheet was damaged during delivery. As I opened the package later then the companies policy of 48hrs from delivery a refund was denied despite chasing up via customer services.
My order was delivered intact and…
My order was delivered intact and promptly, with good communication on when it was due.
My only gripe was the £30 fee for delivery, which was more than my order item was worth.
This was a truly awful experience
This was a truly awful experience. Like most, I found a product at a cost which was attractive. Went through the checkout process to be greeted with a £150+VAT delivery fee... still the total price was within what I figured could work.
Placed the order and paid the money...
Time went past and no product. Reached out to then to be told that I would need to pay another £150+VAT for delivery from another location.
After some wrangling this was reduced to £70inc VAT and a 3-5 day delivery.
The consignment didn't arrive in five days.
Avoid at all costs
Delivery spot on all materials well…
Delivery spot on all materials well packaged. No issues at all and good value
An absolute pleasure to deal with
An absolute pleasure to deal with. Helpful customer services and accommodating on arranging delivery with roofing sheets arriving on time and undamaged.
Good communication
Good communication, product and delivery was on time and everything present and in good order so no complaints here.
Easy ordering process
Easy ordering process, cut exactly to specification and arrived on schedule. Would recommend to friends and family.
Ordering shadow roof was easy Communication was…
Ordering was easy Communication was good. The one downside was the delivery guy was not very good. Just dumped it up against my wall and was about to disappear. My wife caught him and managed to persuade him to carry it into the house.
Very pleasant on the phone, She gave good advise calculated the correct materials required. The delivery driver was also pleasant and helpful
Very pleasant
Onduline Roofinf\g
Very easy to find what i wanted and fast delivery
Worst company to order
Good price, just it... delivered whenever they decide, no invoice sent, 4 of 5 broken panels arrived, useless customer care, blamed me for damage upon opening. Should read feedbacks before ordered
Great service
Great service. Website very useful for estimating materials needed. Items dispatched and delivered quickly. Good selection of roofing materials available and at reasonable prices. Good communication too
Just perfect
Perfect. Arrived on time. Easy to order. Just perfect.
I ordered the wrong size
I ordered the wrong size cust service was amazing took back and arranged refund no issues
Easy to order online at a reasonable…
Easy to order online at a reasonable price. Items were delivered on the day promised in perfect condition and turned out to be a good product easy to fit.
Not recommended at all, worst customer service
Unfortunately not the best customer service experience, item arrived broken, one of the corrugated sheet was cracked, due the weather in Scotland I wasn’t able to check it when arrived, so I checked after and find out the damage. I reported and now they said I have only two days to report which is a joke.
We have over 3 weeks of bad weather in Scotland.
Well won’t buy again from them.
This is easy to solve but companies makes hard to understand
Good service and pricing
Clear and comprehensive website that allowed me to select the correct components in the right volume to complete the project. Price is competitive and delivery although delayed during the holiday season was efficient and items were well packaged and arrived in good condition. the instruction video also helped me (DIYer) to do a good job of the installation.
Professional service
Easy to use ordering platform, the communication was polite and accurate and the goods were delivered professionally and promptly. What more could you need?
Sold me stuff they didn’t have
Sold me products they didn’t have came a 2 weeks later cost me £200 extra on Scaffollding
Organise the job round what they told me they were going to deliver.
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