I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... See more
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See what reviewers are saying
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... See more
Company replied
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... See more
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The website is easy to navigate, with many good leads receive at basic, once you upgrade to contact , you should get result, this site is good for all your property letting needs short term and long... See more
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Company details
Written by the company
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
Contact info
Acre House, 11/15 William Road, NW1 3ER, London, United Kingdom
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
Great
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Really Good
I like it because you get to filter out the type of tenants you are looking for easily
25 April 2022
Unprompted review
Reply from Roomgo UK
Thank you for sharing your experience with us!
We are pleased to hear you’ve had a good experience on our site.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Mostly false information!
While the layout etc. of the website is not too bad, I would not recommend this platform to anyone: Almost all of the advetisments provide false information in the title/price area etc, you are only able to find the (hopefully) correct details when you go through the body of the message. It is a shame that the platform does not review advertisements for authenticity like most other renting platforms. Also, even after multiple attempts to remove myself from all email consents, I still recieve emails from them - would probably do something about this when I get the time. A very disappointing service.
15 April 2022
Unprompted review
Reply from Roomgo UK
Dear Mohammad,
Thank you for your feedback.
We are disheartened to hear about your disappointment with our service.
Please be informed that we do have an international moderation team that reviews all the ads to ensure that quality content is posted on our website.
Please also note that as long as your search is active and your ad is live on the website, there will be some emails you won't be able to opt-out from.
Mohammad, we invite you to contact us team@roomgo.co.uk at and our team would be glad to assist you further.
Best regards,
The Roomgo team
Appartager is the best
Appartager is the best , they helped me to contact the agency .
Really appreciated !
15 April 2022
Unprompted review
Reply from Roomgo UK
Hi Feriel,
Thank you for taking the time to share your experience with us! It is highly appreciated.
We work very hard to provide our users with the best experience possible and we are glad we hit the spot!
If you need any further assistance, please feel free to contact us.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hi Customer,
Thank you so much for your feedback.
We are delighted to hear you are happy with our site.
If you have any further comments or questions, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo helped me find an amazing place…
Roomgo helped me find an amazing place to live in Rome. The personal is very helpful and fast reacting, I am very thankful for everything.
21 March 2022
Unprompted review
Reply from Roomgo UK
Dear Lina,
Thank you for the feedback.
We are really pleased to hear about the great experience you had with our service.
If there is anything more we can assist with, please don’t hesitate to reach out.
Best regards,
The Roomgo Team
team@roomgo.co.uk
New user of Roomgo
New user of Roomgo, I'm really impressed with the customers service trial upgrade offer for premium and look forward to using them to find my ideal roommate. I really like that I can search by proximity/area of interest in relation to my property, this saves me a lot of time! :)
15 March 2022
Unprompted review
Reply from Roomgo UK
Dear Sabrina,
Thank you so much for 5-stars review!
Welcome among us, Sabrina! We are so glad you have chosen our service to advertise your room.
We're available at team@roomgo.co.uk if you have any questions.
Best regards,
The Roomgo Team
Roomgo Team
Having placed an advert with Roomgo 10 days ago as a basic member with a room to offer, I was finding I had several views of my advert but no contact. I left my interest with all room seekers and even requested one particular member to contact myself regarding my offer of a room. Having a basic membership without the upgrade I found hard going. I now have membership courtesy of the roomgo team for which I give 4 stars. If I now connect with a prospective room seeker and an agreement takes place then I would be happy to give 5 stars. I guess I`ll have to wait and find out.
14 March 2022
Unprompted review
Reply from Roomgo UK
Dear John,
Thank you for sharing your experience with us!
Roomgo offers a free service that gives you access to all listings and basic contact options.
However, our Premium membership can indeed be very helpful and speed up your search process.
We wish you the best of luck with your search, John.
If you need any assistance, please feel free to reach out to us at team@roomgo.co.uk, and our customer service team would be very glad to assist you.
Best regards,
The Roomgo Team
Impossible to find a room
Website is populated by general ads from agents who do not reply to queries. Most ads have a general description, from agents who have, in their words, “thousands of rooms”, and instead of giving a description for a particular room - the one you assumed the photo in the ad corresponds to and which sparked your interest - they describe their agency services. Untrustworthy then - most ads for rooms are probably not available. Not to mention, impossible to get a reply - especially from a certain member called Giovanni who seems to have all the rooms on the platform.
10 March 2022
Unprompted review
Reply from Roomgo UK
Dear Mari,
Thank you for sharing your feedback.
We are extremely sorry to hear that your experience was not up to standards.
Mari, we completely understand how frustrating this can be and we would like the opportunity to assist you with your search and improve your experience with us.
Please reach out to us at team@roomgo.co.uk and our team would be very happy to offer help.
Once again, we apologize for the inconvenience and hope to hear from you soon.
Best regards,
The Roomgo Team,
Good and userfriendly website to post…
Good and userfriendly website to post ad as well as to find a acomodation
9 March 2022
Unprompted review
Reply from Roomgo UK
Hi Trishla,
Thank you so much for your feedback.
We’re thrilled that you are satisfied with our service.
If you have any further needs or questions, please feel free to reach out to us at team@roomgo.co.uk.
Best Rgards,
The Roomgo Team
Reply from Roomgo UK
Dear Fleur,
Thank you for your feedback.
We are extremely happy to hear you are happy with our service.
Should you need any assistance, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great Place to rent out properties
24 February 2022
Unprompted review
Reply from Roomgo UK
Hi Wasif,
Thank you for your feedback.
We are very happy to hear you are happy with your experience on the site.
Please feel free to contact us at team@roomgo.co.uk if you have any queries.
Best regards,
The Roomgo Team
Reply from Roomgo UK
Hi Zoe,
Thank you for sharing your experience with us!
We are pleased to hear you’ve had a good experience on our site.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Not happy with being a basic member
Not happy with being a basic member, it will NOT let me contact other people interested in my room for rent, i do not see why i should have to pay for a service, i would ratrher use gumtree, but, good luck to other people,
4 February 2022
Unprompted review
Reply from Roomgo UK
Hi Michael,
Thank you for your feedback.
We are extremely sorry to hear you are not able to communicate with your potential tenants.
Please note that you don’t need to pay for our service and anyone can use Roomgo completely free. We offer a free service that gives you access to all listings and basic contact options.
The Premium membership is only an additional feature that gives you more benefits.
Kindly get in touch with our customer service team at team@roomgo.co.uk and they will gladly assist you!
We are looking forward to hearing from you, Michael.
Best regards,
The Roomgo Team.
Best platform to find accommodation
I am more than happy with my experience of finding accommodation of my Choice at reasonable price In Manchester with the help of Roomgo.I suggest everyone to use Roomgo to find accommodation
3 January 2022
Unprompted review
Reply from Roomgo UK
Hi Jasleen,
Thank you so much for your feedback.
We are delighted to hear you are happy with our service.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Kind regards,
The Roomgo Team
Awesome platform to find accommodation
This is the great platform I've ever seen to find out your accommodation in Manchester, and support people are very quick in their assistance. I suggest this platform to find a best fit for you.
22 December 2021
Unprompted review
Reply from Roomgo UK
Hi Sahil,
Thank you so much for this great review, we really do appreciate it.
It is great to hear you’ve had a positive experience on our site and that our team was able to help you out !
Please do not hesitate to contact us with any future needs or concerns.
Best regards,
The Roomgo Team
team@roomgo.co.uk
The website was very easy to use
The website was very easy to use, reasonably priced and generated lots of inquiries.
21 December 2021
Unprompted review
Reply from Roomgo UK
Hi Tina,
Thank you for your feedback.
We are extremely happy to hear you are satisfied with our service.
We're available at team@roomgo.co.uk if you have any questions or additional comments you wish to share with us.
Kind regards,
The Roomgo Team
Very easy to use
21 December 2021
Unprompted review
Reply from Roomgo UK
Hi Jeremiah,
Thank you for taking the time to write us a review.
We are pleased to hear you find our website user-friendly.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Easy access to portal and great…
Easy access to portal and great customer service.
21 December 2021
Unprompted review
Reply from Roomgo UK
Hi Vicki,
Thank you so much for taking the time to share your feedback!
We work very hard to make every member’s experience great, and we’re glad we hit the spot!
Should you need any assistance, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
A great website to enlist housemates…
A great website to enlist housemates and advertise your rooms.
I have been using this service for several years and it has delivered results everytime
Would recommend
17 December 2021
Unprompted review
Reply from Roomgo UK
Hi Neil,
Thank you so much for taking the time to review our site.
We are pleased to hear your experience on Roomgo was a good one !
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I could not activate my account as I am…
I could not activate my account as I am an elderly person who forgets I contacted roomgo and explained I could not remember which email I used who promptly emailed me for my details and reactivating account.
Many Thanks
7 December 2021
Unprompted review
Reply from Roomgo UK
Hi,
Thank you so much for taking the time to review our service!
We are so glad to hear our team was able to assist you.
If you do have any further feedback or concerns, please do not hesitate to contact us.
Warm wishes,
The Roomgo Team
team@roomgo.co.uk
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