Roseinside Reviews 4,055

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as beautiful, amazing, and better than expected, with some items being praised for their unique design and suitability as gifts. The selection of items is appreciated, and many people express intentions to purchase again, highlighting the great value for money and the professional service from ordering to delivery. Reviewers also frequently mention swift delivery and good communication regarding order status, even for international shipments. However, some customers were dissatisfied with aspects of their orders, including receiving incorrect items, products that did not match the description or picture, or items with poor quality engraving that was illegible. There were also complaints about delivery times not being accurate, especially when extra fees were paid for expedited shipping, and issues with tracking information being unreliable or not updating correctly.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous, with many expressing severe disappointment as... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the craftsmanship and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the easy ordering... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the cost affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more

Rated 4 out of 5 stars

It was a great buy, material of good quality and the print was beautiful except the body suit for my 6 months old baby was too small,she could hardly fit in it.I recommend making the size bigger. I w... See more

Rated 4 out of 5 stars

Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.

Rated 3 out of 5 stars

I did pay an extra £9 to have this delivered within 2-5 days. It came in 7 days. Understandably it was made and shipped from China so was never going to be achievable. Product was good but delivery ti... See more

Company replied


Company details

  1. Gift shop
  2. Fashion accessories shop
  3. Jeweller
  4. Jewellery manufacturer
  5. Jewellery shop

Information provided by various external sources

Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.


Contact info

3.9

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful items

I ordered 2 of the personalized dragon sword bookmarks and the are absolutely gorgeous. They were shipped and arrived very quickly, much quicker than I expected. They are Christmas gifts for my grandchildren and I know they will love them. This has been a very pleasant transaction and I will not hesitate to order from this company again.

22 August 2025
Unprompted review
Rated 3 out of 5 stars

The item was delivered after promised…

The item was delivered after promised date

7 August 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 1 out of 5 stars

Cremation urn not fit for purpose

I ordered an urn to put my partners ashes in, when it arrived it was NOTHING like described in the product description!
What I received cost $232 and would not be worth $50!!! It is not fit for purpose, there is no way I can keep my partner in it! They offered me a 20% refund!! This company is a joke and are taking people for a ride!!!

6 August 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 3 out of 5 stars

Rather disappointed in the item

Rather disappointed in the item I bought. I bought the wave necklace which looked beautiful with the sparkles on the wave. Unfortunately when it arrived the wave was plain without any sparkles on it. I was so disappointed as that was the main reason I was attracted to it.

1 August 2025
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 5 out of 5 stars

Fantasy Dragon Sword Bookmark

I ordered Fantasy Dragon Sword Bookmark with a name added. The bookmark is absolutely gorgeous and is exactly as shown on the website.
The price is great.
This was a very good experience.
Thank you.

1 August 2025
Rated 5 out of 5 stars

Lovely experience

Really beautiful gifts both brought as Xmas presents for family members. Very easy to order and personalise and extremely good quality. They arrived ahead of time stated would highly recommend x

22 July 2025
Unprompted review
Rated 4 out of 5 stars

Though there was some trouble with the…

Though there was some trouble with the delivery I'm glad I stayed patient!!! The ring is absolutely amazingly crafted & the detail is actually even better than expected. The customer service wasn't too responsive but in the end the ring was amazing.

20 July 2025
Unprompted review

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