Roseinside Reviews 4,055

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, often describing them as beautiful, amazing, and better than expected, with some items being praised for their unique design and suitability as gifts. The selection of items is appreciated, and many people express intentions to purchase again, highlighting the great value for money and the professional service from ordering to delivery. Reviewers also frequently mention swift delivery and good communication regarding order status, even for international shipments. However, some customers were dissatisfied with aspects of their orders, including receiving incorrect items, products that did not match the description or picture, or items with poor quality engraving that was illegible. There were also complaints about delivery times not being accurate, especially when extra fees were paid for expedited shipping, and issues with tracking information being unreliable or not updating correctly.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous, with many expressing severe disappointment as... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the craftsmanship and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the easy ordering... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the cost affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item appears as described and reasonable quality. The tracking of the parcel was reasonable but there were no up to date details provided. Most were four days old and then catch-up for those days prov... See more

Rated 4 out of 5 stars

It was a great buy, material of good quality and the print was beautiful except the body suit for my 6 months old baby was too small,she could hardly fit in it.I recommend making the size bigger. I w... See more

Rated 4 out of 5 stars

Lovely personalised necklace. Only down side was the tracking they use. It was very laggy and the item arrived before it was updated. In saying that I'd use them again.

Rated 3 out of 5 stars

I did pay an extra £9 to have this delivered within 2-5 days. It came in 7 days. Understandably it was made and shipped from China so was never going to be achievable. Product was good but delivery ti... See more

Company replied


Company details

  1. Gift shop
  2. Fashion accessories shop
  3. Jeweller
  4. Jewellery manufacturer
  5. Jewellery shop

Information provided by various external sources

Shop Online for Cheap Custom Gold & Silver Women's Jewelry, Design Your Own Personalized Jewelry at roseinside.com Now.


Contact info

3.9

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Poor communication and crooks!

Not ordering from this company ever again. No responses, no updates regarding order. States up to 3 business days to create an order. Been waiting for over a week and no one has provided any updates despite emails. Waste of time - just want my money back as opposed to the product.
Update - 9/22. Received the following email: "Dear Customer:

Sorry, your package is too large and will incur an additional shipping fee.
*instructed me to visit their website*
Please ensure the quantity option is 20. Once payment is complete, please let us know so we can process your order promptly.

Sincerely,
Customer Service".

Requested a refund, contacted my bank and reported business to BBB... They already have an F rating.

9 September 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 4 out of 5 stars

Stuck togethet

Well I didnt like that the pieces of my sign were stuck together. I had to get help to break the pieces apart.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Their return policy is a joke. Their advertisement are fraud.

We ordered a gift and received a different product. They refused our repeated requests for return and full refund. They are "bait-and-switch" con-artists.

3 September 2025
Unprompted review
Roseinside logo

Reply from Roseinside

Dear Customer,

We are sorry to hear that.
Please send email to support@roseinside.com if you have further problem.

Yours,
Customer Service Team

Rated 4 out of 5 stars

Delivered earlier than expected and in…

Delivered earlier than expected and in a safe place as I was out.
Necklace lovely, probably could have put on an icon or the have had the writing centred more on the heart rather than just along the top. Seems solid. Necklace chain perfect length

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and quality

I was kept informed of all steps of the transaction. When the bookmark arrived I couldn't wait to check it out. It is truly a work of art and a quality product. I was going to use it as a Christmas gift for my husband, but couldn't wait and gave it to him right away.

27 August 2025
Unprompted review

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