We used Rosetta Stone for the school year 2025-2026 and we were unaware that we had a recurring subscription. No email notifications whatsoever notifying us of the charges (and they did indeed have th... See more
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Quite an old app~! Been using it since I was in college. Pros: It has a very clear & structured training for all modules of language (phonetics/grammar/sentence framing/vocabulary/listening/speaking),... See more
Purchased the homeschool CD option (all 5 levels), which cost a fortune, a few years ago. Rosetta Stone decided to stop supporting that version, no explanation, refund or credit given! their only offe... See more
Do not buy these subscriptions! Developer acknowledged months of tech issues and bugs with the iOS 16 update. The speech recognition is terrible. At one point the text and photos would display to smal... See more
Company replied
Company details
- Language course provider
- also in
- Chinese Language Instructor
- English Language Instructor
- German Teacher
- Japanese Language Instructor
Written by the company
Thrive in real-world conversations. Rosetta Stone is different because it works. If you're tired of playing games and ready for real experiences, come learn with us. "Rosetta Stone is the gold standard when it comes to learning a new language." TRY FOR FREE
Contact info
1621 N. Kent Street, 12th Floor, 22209, Arlington, VA, United States
- 800-767-3882
- rosettastone.com
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So far
So far. So good. Everything that I expected. I'm definitely learning and speaking my choice language with ease. Some trouble with the program understand my pronunciation of some words, when I am clearly saying the right thing, but other than that minor hiccup, everything is fun. Now, Der Mann Isst!
Things you should know before you purchase…
The mobile/app and desktop/browser versions are not in sync. So, I can’t pick up where I left off when I’m not behind my desk.
The plan overview on mobile shows I’m in progress on week 2 and the home page is congratulating me on finishing week 2 and wants me to start week 3.
Mobile doesn’t allow resetting/retaking activities. I have completed activities from the past the I’d like to retake and refresh.
The weekly plan keeps changing every time I log in to either mobile or desktop and shows a wrong set of completed/in progress activities and I have to retake some of the activities multiple times.
On browser, there is no option to reset all activities. Gotta do it one by one. Again, Mobile app doesn’t give any options.
It keeps asking to set/test the voice by repeating 1 2 3 4 5 multiple times in between the activities in the same session.
The milestones are not well designed and effectively measure learning from the activities.
The reading/listening activities have technical issues. The recording tracker is all over the place and misses what is being read and as a results shows incorrect errors.
Not sure why a person has to read fast with no pauses in order to be accurate and comprehensible.
When I try to reset the activities on the desktop/browser, the reset option is not consistent. Sometimes it’s the white button and sometimes it’s the blue button that does the job and every time it displays a different label/action.
One of the activities (clothing and quantities) asked me to download a zip file and play a bunch of mp3s which are not ordered and require using an app that requires subscription.
Overall, disappointing user experience!

Reply from Rosetta Stone
Thanks Rosseta
a simple economic way to learn languages do not hesitate, invest and you will win mastering the language of choice thanks Rosseta
I’m glad I purchased Rosetta Stone
I’m glad I purchased Rosetta Stone. I’ve always wanted to learn another (3rd) language, but thought the only effective way was to take a class in person. I was wrong. In just twenty minutes a day I’m learning that new language. Using your device’s microphone, Rosetta Stone helps you achieve and correct pronunciation. I’m very happy with my purchase.
In my limited experience of language…
In my limited experience of language learning apps, RS seems to be a useful tool. I'm only in my second unit of Latin American Spanish but it's further than I ever got on another app. This could be that I'm more driven to learn now but it's still useful.
Satisfied *****
Very good tool - have tried another but Rosetta Stone is seriously assisting my language learning goals. Highly recommend.
Poor Service for Existing Clients
Edit: I am fully aware the technology has changed and is no longer available and I am using the new online version. My point is that you offer no “trade-in” value for those who already paid Rosetta Stone a lot of money in the first place, seems like they are not interested in retaining prior client relationships.
I purchased the full version of Rosetta Stone Latin American Spanish on CDs for over $500. The old lesson format (Flash) is obsolete, yet it’s a shame that Rosetta Stone only offers 12-months of “replacement” subscription and then I have to pay another $300 if I would like to continue.

Reply from Rosetta Stone
I'm having fun using it and believe it…
I'm having fun using it and believe it is a good value. The only thing I would like to see is some explanation as to why the vocabulary has been chosen and how my initial selection for "Purpose of learning the language" impacts the lesson work. I find the vocabulary somewhat random and unrelated to the purpose I chose. All good though!
Not for beginners
I am not thrilled with my purchase of Rosetta Stone. If you are truly a beginner this isn’t right fir you, the lessons jump right in to phrases and words. You never learn the basics I.e alphabet, nouns, what the ~over the letters means, etc.

Reply from Rosetta Stone
It is very hard to use it on my Iphone…
It is very hard to use it on my Iphone 12 pro max
it switches to side view screen and selecting the correct
answer is a problem in many ways

Reply from Rosetta Stone
Good but may improve
I’ve used it before and I like it. Something I did not like at the beggining was that they lasted too much to send me the password to let me access and I Had to ask for it 13 hours after I purchase the package.
Obsolete equipment , New Opportunity !
I had my Rosetta Program so long before I tried to actually use it that it was outdated. I could not use it on my computer or laptop. I decided to call and see if they could help me. The gentleman I spoke with was very kind and professional. He said it was a good thing I called and that they were giving people in this situation a year online free. 👏🏻!!!!!!! Thank you so much . I have actually started using the program ‼️
I like that this program is progressive…
I like that this program is progressive and has total immersion. I'm learning more than I thought I would.
Rosetta Stone asumes that you know…
Rosetta Stone asumes that you know something about the language and their alphabet it is not good for basic beginnings

Reply from Rosetta Stone
Love that I can go the extra mile in the lessons
I love that I can work through the lessons on the computer or my phone--on the go. The setup allows me to do a little extra and repeat phrases etc before actually moving to the next level. Overall the product is adding new vocabulary and conversations to my daily activities.
French is awesome with this program.
Thank you for this beautiful interactive program. Wonderful learnings.
Highly Effective Program
Over the years I have used Rosetta Stone in its various formats. It has never failed to be an excellent learning tool. It is by far the next best thing to being immersed in the culture of the language you would like to learn. Now with the increased connectivity between people the ability to connect with native speakers only adds to the effectiveness of the Rosetta Stone system of language learning. It is truly a fantastic program.
I am visually impaired and had to get…I am visually impaired and had to get help communicating with Rosetta Stone. But Rosetta Stone was patient and answered all of our questions and got the new syste
I am visually impaired and had to get help communicating with Rosetta Stone. But Rosetta Stone was patient and answered all of our questions and got the new system up and running on my iPad it’s great thank you
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