Rosewoodsurveyors Reviews 

197
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I instructed rosewood to complete my level 2 survey, the communication was top notch throughout. The appointment was made for the survey the day after I first contacted them for 10 days later (6th May... See more

Company replied

Rated 5 out of 5 stars

I would recommend. I had a Level 3 survey on the house I am buying. The report was sent to me after only 3 days. It was detailed and ok to read. Also included an estimated price of necessary repairs... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with the service provided by Rosewood surveyors. James carried out a level 3 building survey on a property we are purchasing. The whole process only took a week, including a feedb... See more

Company replied

Rated 5 out of 5 stars

James set out what would happen and what we would be getting in terms of a report. All technical jargon was explained and we were advised how each type of survey / report would meet our needs which en... See more

Company replied

Company details

  1. Chartered Surveyor

Written by the company

Rosewood RICs Surveyors is a trusted surveying and valuing company serving England and Wales. We’re made up of highly-qualified RICS registered surveyors, and it’s our mission to provide great value, alongside an even better service, whatever your individual needs. Buying, selling, and even renting a property is a big financial commitment, and choosing the right survey or valuation for your needs will help you to save both time and money. That’s why our team of experienced surveyors work hard to enable buyers and renters to negotiate a better price, and sellers to achieve the best sales price possible with RICs Property Valuations and Homebuyers surveys. We also offer more specialist surveys and valuations, such as Probate and Capital gains tax.


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4.8

Excellent

TrustScore 5 out of 5

197 reviews

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4.8

All reviews

(197)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

5* 100% recommend

Easy and fast booking. We booked a level 3 survey, it was completed within 7 days of enquiring. Helpful after with any questions and queries. Very fast response times to emails and phonecalls. Would 100% recommend!

6 May 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Jodie,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Excellent surveyor, value for money

I have booked two surveys through Rosewood now and both were easy to contact and arrange the survey.
The survey was carried out quickly and the report provided within 24 hours. Any questions we had were answered by the surveyor in a phone call at our convenience. Very good value for money and will definitely use again in the future.

22 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Jack,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Very thorough report with good…

Very thorough report with good communication before the visit. Very fairly priced.

11 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Mr Parnell,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Great service

I booked a level 3 survey, it was very easy to arrange the survey and details of what would be included.

I received an email to confirm the booking and a further email when the survey was completed.

I received the report the next day, this was highly detailed and with plenty of photos of all areas of the property, what issues were identified and recommended action, where the survey could not determine something this was clearly noted.
Over all I was very happy with the service and price.

17 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi John,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Quick and efficient.

I booked the survey and it was completed within 3 working days and then received the report within 2 days of them visiting the property. The report was thorough. Thank you!

25 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Excellent report very in depth for a…

Excellent report very in depth for a level 2 very informative gave me the reassurance to go ahead with purchase , covered more than I expected def recommend !

16 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Kay,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Extremely satisfied and would highly recommend Rosewood!

I had a fantastic experience with Rosewood. Their email correspondence was prompt and clear, and they kept me informed every step of the way. After completing the survey, I received timely updates, which made the process smooth and stress-free.

Customer contact was excellent—always available and ready to help. The pricing was also very reasonable, offering great value for the service provided.

Overall, I’m extremely satisfied and would highly recommend Rosewood!

23 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Junaid,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Very quick turnaround and in-depth…

Very quick turnaround and in-depth report given

14 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi James,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Really professional and efficient…

Really professional and efficient service. My report, which was very detailed, was ready within a matter of days of them visiting site. They made some great observations and suggestions for further reports which I have done. I cannot fault and would definitely recommend.

4 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Shemaine,

Thank you for taking the time to leave us a review, we really appreciate it.

Thanks for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Very helpful

Very helpful with any questions. Staff very kind and thorough.

8 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Susan,

Thank you for your kind words. We appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

The guys at Rosewood Surveyors we…

The guys at Rosewood Surveyors we brilliant. Very quick to respond, very friendly and reasonably priced! They also do a very thorough survey with quality photos!

11 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Jason,

Thank you for taking the time to leave us a review, we really appreciate it.

Thanks for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Outstanding

I recently used Rosewood Surveyors for a Level 3 Survey, and I’m extremely impressed! The survey was thorough, covering every aspect of the property, and the report was delivered quickly. I also spoke to the surveyor afterwards to go over the findings, and they were incredibly helpful, taking the time to answer all my questions. Professional, clear, and reliable – I highly recommend Rosewood Surveyors!

31 March 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Anthony,

Thank you for taking the time to leave us a review, we appreciate it.

Thanks for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Rosewood Surveyors - Highly recommended!

Superb service from James and Jade at Rosewood Surveyors. They were so efficient throughout the process, from arranging the survey, keeping me updated beforehand and providing the detailed, Level 3 report within 24 hours of the survey being done. James was more than happy to discuss the report with me afterwards, and his findings resulted in the seller committing to carry out repairs on the house at their expense prior to completion. Highly recommended!

25 March 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi John,

We were glad to help. Thank you for your kind words. We appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

2 surveys, both exceptional!

We recently arranged a Level 3 survey on a property we were considering purchasing. The thorough assessment uncovered potentially serious structural concerns, which, upon further investigation, were issues the vendor had been previously aware of. Thanks to the detailed insights provided, we were able to make an informed decision and confidently withdraw from the sale, avoiding a significant financial setback.

A special thank you to James for his meticulous attention to detail in the survey and for his patience in walking us through his findings. We also greatly appreciate Jade's efficiency and professionalism in coordinating communications and ensuring a seamless experience.

Impressed by the quality of service, we booked a second survey through Rosewood Surveyors—once again facilitated by Jade—and were delighted to have James as our surveyor for a second time. As expected, the service remained exceptional, reaffirming our trust in the expertise and professionalism of the Rosewood team.

1 April 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Samuel,

Thank you for your kind words, we were happy to assist. We really appreciate you taking the time to leave us a review.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Great service, Easy communication

The call with our surveyor was really helpful and allowed myself and my partner to dissect the report asking all the questions and queries we had.

19 March 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Hannah,

Thank you, I'm glad you found the call helpful. We appreciate you taking the time to leave a review.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Really appreciated being able to speak…

Really appreciated being able to speak directly to surveyor both before and after survey. All questions I had were quickly resolved and the admin side was efficient and clear. Report was clear with lots of photographic evidence to explain the points made.

11 March 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Ruth,

Thanks for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

Lost me over £20,000 due to their failure to spot a very obvious issue, that any good surveyor should have seen. Later denied it and refused to co-operate.

One surveyor in the entire company whose in his 20's. Do yourself a favour and use a company that knows what they are doing.

EDIT: They will find whatever small print they want, but fact of the matter is, I lost £20,000 because they failed to find an obvious issue. On a phone call after the survey, he rang me and said yep no issues and go ahead with buying the house, now relying on BS smallprints to get him out of trouble. Rookie surveyor, and rookie company, and we will be proceeding with litigation.

24 September 2024
Unprompted review
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Reply from Rosewoodsurveyors

Hi Ramial,

Thank you for your review – we encourage all feedback, positive or not.

I would like to clarify that we cooperated fully from the moment of your initial communication. We investigated and reviewed both our information along with the information you provided and recommended we may need to revisit to carry out further investigations at our own expense, which was refused. After analysing all information we already had for a second time, we provided our final viewpoint.

We clarified how the RICS Level 3 survey does not include invasive inspections such as lifting both the flooring and floorboards. Regarding the main electrical box in your original query, testing does not form part of the remit of a L3 survey as we are not electrical engineers, however we recommended in the report you get an ECIR electrical safety survey done prior to making a financial commitment to the property – this could have raised concerns and alerted you to some of your issues which were not visible at the time of inspection.

Please be assured that all complaints are taken extremely seriously and that we are committed to maintaining our excellent service standards and delivering professional surveys.

We hope this response alongside the final viewpoint already received has cleared up any confusion and wish you well.

Rated 5 out of 5 stars

Could have cost me thousands

It would seem that we don’t recognise home surveyors as a worthy cost its just something you have to do to buy a house, and this may be only one or two times in your life. My wife and I have decided to move as part of our retirement plans, with this in mind I searched the internet for surveyors near the property we hoped to buy. After sending over half a dozen emails for quotes the most competitive of the three returns I received was Rosewood, I complete my diligence looking on the RICs website to confirm James from Rosewood was listed and then followed up with a call. James was very forthcoming and reassured me, I commissioned him to complete a survey on what I hoped was our new home.

Although the online system Rosewood use is a little impersonal, after payment I received various emails from Jade confirming payment and further emails to when they had managed to book the survey in and once complete I received the most comprehensive report of 104 pages detailing everything you could possibly imagine and whilst a negative report on the property this saved tens of thousands of pounds.

Have no fear of booking Rosewood (James and Jade) this is very professional service.

Thank you both we really appreciate your services and hopefully you can help with our next property.

Ryan

21 March 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Ryan,

Thank you so much for your kind words and for taking the time to leave us a review. We really appreciate it.

Thank you for instructing Rosewood Surveyors!

Rated 5 out of 5 stars

Excellent service

Excellent service, quick turnaround.

17 March 2025
Unprompted review
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Reply from Rosewoodsurveyors

Hi Jim,

Thanks for taking the time to leave us a review, we really appreciate it.

Thank you for instructing Rosewood Surveyors!

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