Ross and Richardson Reviews 

721
•
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

After being mislead on my previous life insurance policy, the lovely chaps Anthony and Alfie helped me find a new policy that will benefit me more in the long run and also give me other options if the... See more

Rated 5 out of 5 stars

Anthony coe was very helpful talked me through everything and found me a great deal better than I have now. Now I have peace of mind knowing something will be left for my children to for same price I... See more

Rated 5 out of 5 stars

I spoke with Anthony Coe regarding my life and critical illness insurance. He was very helpful. He even added protection for my family as I have an upcoming baby. He made sure I will be paying the rig... See more

Rated 5 out of 5 stars

Jonathan christley helped me find the best life insurance policy he went above and beyond to make sure everything was set up correctly he was polite professional and personable I'd recommend him to an... See more

Company details

  1. Insurance broker
  2. also in
  3. Life Insurance Agency
  4. Mortgage broker

Written by the company

Ross and Richardson Ltd are a multiple award-winning and family run Life Insurance Brokerage. We focus on providing holistic insurance reviews to ensure our clients have suitable life insurance cover at an affordable cost.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

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No recent history of asking for reviews

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4.9

All reviews

(721)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly, patient and informative customer service adviser. Sol explained everything clearly and thoroughly. Very happy and will be recommending to friends and family.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Financial Adviser

I spoke with Anthony Coe regarding my life and critical illness insurance. He was very helpful. He even added protection for my family as I have an upcoming baby. He made sure I will be paying the right amount for our protection. He was very clear on his instructions. Continue doing a great job. Well done! Very happy with the discussion.

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Unsolicited call with recorded message.

I’ve just had an unsolicited call from them on this number 07915 608770. I never asked them to call me or had even heard of them before that call.

I just got a recorded message saying none of their advisors could take my call but why call me in the first place if they couldn’t take my call? Seems counterintuitive.

Wherever you managed to get my information from I would like to be deleted off you database. Don’t call me again!! If I wanted my life insurance reviewed I’d call a reputable company, I certainly wouldn’t be making large decisions like changing my life insurance over the phone from a cold call.

4 October 2022
Unprompted review
Ross and Richardson logo

Reply from Ross and Richardson

Hi Adam,

We called you because we were told that you had specifically requested a review of your life insurance.

As an FCA regulated life insurance broker we don’t cold call at any stage, and we only call people who have expressed an interest in our service.

However sometimes our suppliers provide us with incorrect information and without action from us you may also receive calls from other companies that you probably didn’t request.

As it stands, we cannot help you because we don’t have sufficient information to trace your details.

We can help if you either call Simon on 07881816598 or email him your contact details to simon@rossandrichardson.com.

We can speak to our suppliers and ask for your details to be deleted from their database and this should prevent you from receiving any further unwanted calls.

Kind regards
Ross and Richardson

Rated 5 out of 5 stars

5* Very polite, friendly and professional

Today I spoke with Brian Armstrong who I found to be polite, friendly and super helpful. He managed to give me the life insurance I have been looking for! I now feel super at ease knowing my children will have financial help from me when I will no longer be around.
Thankyou very much Brian!

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Very happy!

He was clear, understanding and helpful. Adjusting terms of life insurance according to my family needs. A smooth and positive exchange.

27 September 2022
Unprompted review

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