Routeperfect Reviews 511

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I can't get past the opening screen. I have tried 3 different browsers, restarted, waited etc. It is very frustrating. I have used RP before and I am very disappointed that it is not working AT ALL no... See more

Rated 2 out of 5 stars

I really hate being forced into using Artificial Intelligence (AI). I want to limit the number of stops and days manually until I get the trip that would be perfect to me. In other words, a simple cli... See more

Rated 1 out of 5 stars

This program has done nothing but torment me and I must like torture because I keep going back and trying again. I find it slow to respond, and I've done everything to enable it to work at its best -... See more

Company replied

Rated 1 out of 5 stars

I used this company back in 2015 and to do a road trip through France, Excellent web site to use and excellent and would have given it 5*. I have just tried the site to do a similar trip, the site... See more

Company details

  1. Travel agent

Written by the company

Routeperfect is an online trip planning tool that helps you easily plan & book a custom trip based on your travel preferences, budget and personal style.


Contact info

1.2

Bad

TrustScore 1 out of 5

511 reviews

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Rated 1 out of 5 stars

I can't get past the opening screen

I can't get past the opening screen. I have tried 3 different browsers, restarted, waited etc. It is very frustrating. I have used RP before and I am very disappointed that it is not working AT ALL now!

24 February 2025
Unprompted review
Rated 1 out of 5 stars

I used this company back in 2015 and to…

I used this company back in 2015 and to do a road trip through France, Excellent web site to use and
excellent and would have given it 5*.
I have just tried the site to do a similar trip, the site is now very poor, the AI seems to take over cant delete suggested locations I am baffled as how to use the site unless I want them to tell me exactly where i want to go. Hope I get a response from them.

18 November 2024
Unprompted review
Rated 2 out of 5 stars

I really hate being forced into using AI

I really hate being forced into using Artificial Intelligence (AI). I want to limit the number of stops and days manually until I get the trip that would be perfect to me. In other words, a simple click or two to choose. Not having to "talk" to AI and hope it determines what I am thinking. (Clue: it does not.) Using AI makes development of an itinerary slow, clunky, and frustrating. Please only offer it only as an alternative. I personally hate using it.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Complete waste of time.

Complete waste of time.
Every time you edit a trip to add nights in a location it adds other locations as well. Also when trying to add a location and move to the place in the itinerary you want it, it all goes to hell.
DON'T BOTHER

3 March 2024
Unprompted review
Rated 5 out of 5 stars

Im super happy with the app

Im super happy with the app, i could make routes all day long! I love that it also gives you ideas on where to stop along the way and that it suggests stops in small cities that otherwise i would have never checked probably. When do you think it will be up and running again though? It's almost end of July...

22 July 2020
Unprompted review
Routeperfect logo

Reply from Routeperfect

Dear Daniela,

Thanks for the high score.
Unfortunately our operation ceased due to the Corona crisis and we'll be back with great new site when Tourism is back to normal.
Stay tuned :)

Rated 2 out of 5 stars

Novel idea but doesn't seem to work

Novel idea but doesn't seem to work. I couldn't find features like "Preferences" which is essential to make the system chosen destinations work. Nor is the option to mark somewhere as a place to avoid by clicking on an x somewhere. The reason it gets 2 stars instead or 1 is the feature of suggesting places to visit along the route but these are so far off the route that you'd actually have do a different route to get to them so perhaps 2 stars is over-generous

15 June 2020
Unprompted review
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Reply from Routeperfect

Dear Andy.
Thanks for reaching out and uploading your comments.
Please note that RoutePerfect has suspended its booking engine few months ago for extensive development works among them new design, new booking engine, new features for members, Mobile site etc. This included removing the "preferences" which will appear in the new site a bit differently than in the past. I didnt understand your second point though.
In any case - the transitioning to an improved site aimed to help our users to have the best planning and booking experience possible. We expect to reopen the site for bookings in July 2020, and will update all of our registered users via newsletter when the exact date is determined.

We would appreciate if you could change the your current review grade, wait patiently for the new site and then you may review a brand new and upgraded site.

Appreciated highly.

Danny Halperin
VP Travel.

Rated 4 out of 5 stars

Routeperfect up and running?

Used routeperfect on my trip to Italy & France last year. Loved how I was able to customize my options and every place was as I imagined if not better. I'm planning another trip but the site is not fully running. When should we expect to have it back up?

19 November 2019
Unprompted review
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Reply from Routeperfect

Hi Jacq,

Thank you so much for using Routeperfect! We are so happy to hear you had a great trip!
Our technical team is working on an upgraded version of the website. During the upgrade, we paused our unique package services but have left the itinerary planning running free of charge.
We plan to resume package sales in early 2020.

All the best,
The Routeperfect team

Rated 3 out of 5 stars

When will routeperfect's website be…

When will routeperfect's website be completed? It still says it is under construction for a lot of things I would like to use.

15 August 2019
Unprompted review
Routeperfect logo

Reply from Routeperfect

Dear T.M.
Please be advised that starting August 2019 until the end of the year, we are pausing Routeperfect’s unique package solution sales in our website, allowing only free itinerary planning.
As per Routeprfect’s Board of Directors direction to focus on product improvements only, the tech team will execute an upgrade plan to our product offering.
During the sales pause, the Customer Support team will continue to operate as usual, assisting with itinerary planning which as said, is functioning in our website as before.
Danny Halperin
VP Travel.

Rated 5 out of 5 stars

great program

great program

makes planning a independent holiday a breeze

hotel/motel bookings met expectation

thanks heaps

14 February 2019
Unprompted review
Routeperfect logo

Reply from Routeperfect

Hi Arvin,

We are pleased to hear you had an amazing trip! Routeperfect is here to help you get the most from traveling and hope you enjoyed experiencing all the new destinations you visited.

All the best,
Hagit

Head of Customer Support

Rated 5 out of 5 stars

High quality recommendations

Excellent service & high quality recommendations with respect to hotels on our recent 5 weeks travel through Italy.

7 February 2019
Unprompted review
Routeperfect logo

Reply from Routeperfect

Hi Andries,

Thank you so much for using Routeperfect! We are so happy all of your hotels met your expectations and we look forward to seeing where your travels take you in the future.

All the best,
The Routeperfect team

Rated 1 out of 5 stars

Simply waste of time

This is a really useless service. The recommended locations are far from each other and every morning starts with several hours of traveling. If I delete one location another 2 appear across the country. It's really frustrating to use and doesn't help at all to plan a trip.

25 January 2019
Unprompted review
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Reply from Routeperfect

Hi Anna,

Thank you for contacting Routeperfect! We appreciate you bringing this to our attention; our tech team is aware of the issue and working to fix it as soon as possible.

We are in the process of completing full optimization of our site on mobile devices and recommend using the Google Chrome browser on a PC in the meantime. We value your feedback and appreciate you letting us know about any issues you encounter. Feel free to contact us at support@routeperfect.com for any further assistance.

All the best,
Hagit

Head of Customer Support

Rated 5 out of 5 stars

RoutePerfect Review

Very easy to use with great hotel options. If traveling to multiple cities within Europe, this is the way to go. Have been recommending this site to everyone.

8 January 2019
Unprompted review
Routeperfect logo

Reply from Routeperfect

Hi Gregory,

Thank you for writing such a positive review! Our goal is to make multi-city trip planning all over the world as easy as possible for everyone and we are so happy we could assist you.

All the best,
The Routeperfect Team

Rated 5 out of 5 stars

Awesome

Awesome. Hotels were great and all the places were awesome

30 December 2018
Unprompted review
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Reply from Routeperfect

Hi Michael,

We are so happy you had such a positive experience with us! We look forward to seeing where your next travel plans take you.

All the best,
The Routeperfect Team

Rated 5 out of 5 stars

Trip Planning

This is the second time that I have used Route Perfect to firstly allow me to design my holiday via their wonderful maps plus their accommodation deals have been fantastic. In Germany, Czech Republic, Australia & Poland the accommodation was always excellt. This time in South Korea, we have gone the luxury option, so hopefully that also will be good.
What is really fantastic this that we needed to make a small change to our South Korean itinerary and our request was attended to easily, quickly and without any fuss.
We thoroughly recommend Route Perfect when planning any trips.

17 December 2018
Unprompted review
Routeperfect logo

Reply from Routeperfect

Hi Peter,

We are so happy that you have had such great experiences with us in the past traveling across Europe & Australia. It is our pleasure to help make your holiday the best it can be and hope your upcoming trip to South Korea is wonderful!

All the best,
The Routeperfect Team

Rated 5 out of 5 stars

LOVED IT! 10/10 would recommend

Such a great resource to use! My girlfriend and I travelled Europe (late 20’s) and all of our hotels were exactly what we expected. We couldn’t decide on locations but this website did it for us and we couldn’t have been happier! I’d recommended RoutePerfect to anyone travelling to multiple places or needing travel inspiration!

3 December 2018
Unprompted review
Routeperfect logo

Reply from Routeperfect

Hi Alana,

Thank you for taking the time to write such a great review! We are so happy to hear that Routeperfect was able to help you in picking your destinations and executing the perfect trip to Europe for you and your girlfriend.

We hope to see you among our customers again soon!

All my best,
Hagit
The Routeperfect Team

Rated 5 out of 5 stars

Another wonderful trip

Another wonderful trip thanks to Routeperfect. We love the ease of travelling knowing that our accommodation is already secured, and being able to plan around the predicted driving times. This is the second time we have used Routeperfect and we will not hesitate to use them again!

25 October 2018
Unprompted review
Routeperfect logo

Reply from Routeperfect

Dear Jeff & Donna,

Thank you for such a lovely review! We are so happy that you have had such amazing experiences both times you have used our service and look forward to seeing where your next adventures take you.

All the best,
The Routeperfect Team

Rated 4 out of 5 stars

We planned out trip through…

We planned out trip through routeperfect, and we got good hotels, near to the centre and near to the attractions of each city. We had 3 days in Rome, 2 in Pesaro, 2 in Florence and 2 in Pisa.
But I'm giving only 4 stars because in Florence, we had a little issue with the parking, not being able to park near the hotel and the parking was 40 euros/day. And again in Florence the room was lovely but the bathroom was looking like a shower from a student sharing dorm.
The rest of the hotels were lovely, friendly staff and good services.

7 September 2018
Unprompted review
Routeperfect logo

Reply from Routeperfect

Dear Traveller,

Thank you for taking the time to leave us a review!

I'm sorry to hear about your issue with locating parking in Florence; car parks can indeed be very expensive in major European cities unfortunately. Some hotels do offer free car parking within their own grounds, so it's always worth checking in advance to see if the chosen hotels offer this as a facility. Aside from this, I'm pleased to hear that the hotels were to your liking, and you're welcome to get back in touch if we can be of any assistance for future trips :-)

All my best,

Alex
The Routeperfect Team

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