I can't get past the opening screen. I have tried 3 different browsers, restarted, waited etc. It is very frustrating. I have used RP before and I am very disappointed that it is not working AT ALL no... See more
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I really hate being forced into using Artificial Intelligence (AI). I want to limit the number of stops and days manually until I get the trip that would be perfect to me. In other words, a simple cli... See more
This program has done nothing but torment me and I must like torture because I keep going back and trying again. I find it slow to respond, and I've done everything to enable it to work at its best -... See more
Company replied
I used this company back in 2015 and to do a road trip through France, Excellent web site to use and excellent and would have given it 5*. I have just tried the site to do a similar trip, the site... See more
Company details
Written by the company
Routeperfect is an online trip planning tool that helps you easily plan & book a custom trip based on your travel preferences, budget and personal style.
Contact info
Kemp House, 152-160 City Road London, EC1V 2NX, London, United Kingdom
- +442033189970
- support@routeperfect.com
- routeperfect.com
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Very useful in planning a trip!
2 September 2017
Unprompted review
Reply from Routeperfect
Dear Lori,
Thank you for your feedback! I'm glad to hear you had a great experience using our site, and hope that you'll choose Routeperfect again in the future :-)
All my best,
Alex
The Routeperfect Team
Reply from Routeperfect
Hi Deneil,
Thanks for the lovely feedback! We hope you choose to use Routeperfect to plan and book your next trip :-)
All my best,
Alex
The Routeperfect Team
The accommodation exceeded our …
The accommodation exceeded our expectation at great prices, will utilize again
2 September 2017
Unprompted review
Reply from Routeperfect
Dear Maree,
That's great to hear! We look forward to helping you next time :-)
All my best,
Alex
The Routeperfect Team
Good information and suggestions.
2 September 2017
Unprompted review
Reply from Routeperfect
Dear Helen,
Thanks for the lovely feedback!
All my best,
Alex
The Routeperfect Team
It is Route-perfect!
It is Route-perfect. Perfect planning of the route, modifying the route, and finalising to the last detail. Hotel included during planning. What is missed out some times is little difficult navigation to find out different filters during hotel search. All the hotels were very courteous. But a couple of them somehow were booked actually out of the city. Most of the hotels did not water drinking glass in the room. Also was conspicuously missing was tea/coffee maker from some of the hotels. Also, in one hotel, the bathroom was not always clean and there were some flying insects sometimes and also there was inherent bad smell there. Parking was included for me in the hotel and was well honored on site. What is missing from the site is day-planning during the trip, and also the ticket for train/ bus/ ferry etc. I believe the hotel prices were well negotiated.
2 September 2017
Unprompted review
Reply from Routeperfect
Dear Prem,
We truly appreciate your recommendations, and are happy to let you know we have some new features in the works! Firstly, we have made many improvements to the hotel selection filters will be much easier to navigate when our new site design is launched in November. Up until this point, we have tried to compensate for the missing transportation on our site by linking our users to the Rome2Rio transport planning system on our homepage, which is often missed due to not-ideal placement and will be fixed with our new site. Additionally, our local activity slideshow recommendations will be updated, and we will be adding in en-route recommended activities between any two destinations that can make a journey from one destination to the next more exciting! Stay tuned to see all of this when we launch the new site.
All our best,
The RoutePerfect Team
Reply from Routeperfect
Dear Mazen,
Thank you for your feedback! Our site sets out to make planning and booking your trip as easy as possible, so we're glad you chose to book your trip in Europe through Routeperfect :-)
All my best,
Alex
The Routeperfect Team
Excellent
Excellent – no reservations, I would recommend this company to anyone.
1 September 2017
Unprompted review
Reply from Routeperfect
Dear Leo,
It's our pleasure to be of such help to any traveler!
All our best,
The RoutePerfect Team
So easy to use and great suggestions!
1 September 2017
Unprompted review
Reply from Routeperfect
Dear Anne,
We're so happy to hear you found our site helpful!
All our best,
The RoutePerfect Team
I traveled with RoutePerfect and …
I traveled with RoutePerfect and everything was great. We spent less and we had no trouble at all. Very reccomended.
31 August 2017
Unprompted review
Reply from Routeperfect
Dear Greta,
That's great to hear, thank you! I hope you get the chance to travel again soon, and we look forward to helping you again in the future.
All my best,
Alex
The Routeperfect Team
Hungary to Croatia - A Balkan experience
We travelled from Budapet to Zagreb and then to Plitvice, Zadar, Split and Dubrovnik and back to Budapest via Zagreb making all our accommodation and travel arrangements as suggested by Route Perfect. The travel went very well and all the accommodation suggestions were excellent value for price. There were no problems along the way and all the reervations worked perfectly - Route Perfect!
31 August 2017
Unprompted review
Reply from Routeperfect
Dear Trudi,
Thank you for your wonderful review! I'm glad to hear that you enjoyed your trip in Hungary and Croatia, and that you really benefited from our service. We look forward to helping you plan and book your next trip :-)
All my best,
Alex
The Routeperfect Team
Route Perfect is a very professional …
Route Perfect is a very professional organisation. I used their service for the first time on my trip to Europe and found their route planning software extremely good. They are very prompt in responding to your request and try their best to solve the problem. Locations of the hotels in all the places are very well connected .
I had a problem with a hotel in Italy because I did not get what I paid for . The hotel management ( B&B Sweet Dreams Inn ) was responsible for it. On complaining about the incident to Route Perfect they investigated and finding my complain to be genuine they compensated me and apologised for the inconvenience. I don't blame Route perfect for this but they should not keep such hotels in their panel. It is going to spoil their reputation.
I shall available their service in my next trip also.
31 August 2017
Unprompted review
Reply from Routeperfect
Dear Anjan,
We remember this case well, and are very happy to be able to help you resolve these issues! We have indeed put the hotel on a kind of probation and if they are to violate our standards again they will be removed from our system. We will be more than happy to help you plan your next trip when you are ready to travel once more, so let us know!
All our best,
The RoutePerfect Team
Route Perfect is an excellent site for …
Route Perfect is an excellent site for planning and traveling through Europe. Having TripAdvisor linked to hotels and locations made trip planning easier than normal travel websites.
31 August 2017
Unprompted review
Reply from Routeperfect
Dear Mark,
Thanks for your kind review! I'm so glad to hear that you found the Tripadvisor links useful, and that you loved using our service.
We look forward to helping you plan and book another trip in the future :-)
All my best,
Alex
The Routeperfect Team
Excellent hostals/hotels with great …
Excellent hostals/hotels with great location and quality.
30 August 2017
Unprompted review
Reply from Routeperfect
Dear Tonali,
Thanks so much for the lovely feedback!
All my best,
Alex
The Routeperfect Team
Hassle free Holiday we wanted
I used RoutePerfect for our European holiday and not only did we receive great discounts on accommodation, the places we stayed were awesome and exactly what we needed and more. All very well organised and without any problems at all. I would certainly use it again.
30 August 2017
Unprompted review
Reply from Routeperfect
Dear Rowena,
Thank you for your kind review. I'm so glad to hear that you had a great experience using our site, and I'm thrilled that you loved the hotels! I hope you get the chance to travel again soon, and we look forward to helping you plan and book your next trip :-)
All my best,
Alex
The Routeperfect Team
Reply from Routeperfect
Dear Mohammad,
Thanks for the feedback! I hope you enjoyed your time in Switzerland and Germany :-)
All my best,
Alex
The Routeperfect Team
Took all the "guess work" out of it.
Took all the "guess work" out of it.
Made planning the trip easy because we traveled to Paris, Italy, Greece ...
30 August 2017
Unprompted review
Reply from Routeperfect
Dear LeslieAnn,
That's great to hear! Our site sets out to make planning and booking your trip as easy as possible, so I'm pleased that you really benefited from our service. I hope that you enjoyed your time in Europe, and that you'll choose to book with Routeperfect again in the future :-)
All my best,
Alex
The Routeperfect Team
Their Web site is a great tool for …
Their Web site is a great tool for travel.Really helpful on building your route.
30 August 2017
Unprompted review
Reply from Routeperfect
Dear Nico,
Thanks for the lovely feedback! I'm really pleased to hear that you had a great experience with planning and booking your trip to Italy, and we hope to work with you again in the future :-)
All my best,
Alex
The Routeperfect Team
We planned a trip a week out
We planned a trip a week out. I thought the route planning function was great, it optimized the route and made some exceptional recommendations on stops that fit our criteria. We also used the hotel booking function which in theory worked but at the end of the day, the rooms were very overpriced, and with the exception of one out of six, we were very underwhelmed. Problems ranged from AC units not functioning, clogged shower drains, getting shuffled into a different room at 2200 hours, to just not meeting the standard of three star quality (not a super high threshold to meet). At the end of the day, we paid ~$250/night for rooms that should have been 1/2 the price in Europe. Hindsight is 20/20, but when I use RoutePerfect again, I will not book any thing through them...
30 August 2017
Unprompted review
Reply from Routeperfect
Dear Mike,
We certainly understand and can see that you did not get the best deal in this case, however we would like to let you know that there are several ways this can be avoided in the future!
The first possibility for avoiding these unpleasant surprises is to read the user reviews which we offer for any hotel featured on our site. Here, travelers who have most recently been in the hotel share their experiences, so it sheds light on whether the hotel lives up to their online presentation.
Secondly, we have a wide range of discounted hotels in our system, but most hotels have the best deals at certain times and not at others. We have to keep all of the hotels in our system, but you can use our price filter to see which hotels have the best deals at which time. If your trip was overall expensive, it probably means that the selected hotels weren't the best deals we had available, even though they must remain in our system as options.
Additionally, our company has a best price guarantee which means that anytime within a week of booking through us, our clients can compare the prices of the reservations booked through RoutePerfect with that of other sites. If the find all of the same reservations on other sites for a lower total cost, we refund them the difference!
Lastly, we want to apologize on behalf of the hotels which weren't keeping up their advertised facilities such as air conditioning, or maintaining professional interaction with clients during appropriate hours. We know that this is an inconvenience and do not defend any hotel for such mistakes. However it's important to note that in Europe, hotels of a 3-star value or lower are not often checked on and thus have less reliable facilities, which is why their ratings aren't better.
We would love to be of assistance with your future planning to help find the best hotels for the best prices and avoid any unpleasant surprises, so please don't hesitate to ask!
All our best,
The RoutePerfect Team
The route suggestion making sense
The route suggestion making sense and also the recommended choice of hotels fits my creteria - some sort of intelligence even to the first time user like me i.e. No previous experience to predict!
Will recommend to friends to use it!
30 August 2017
Unprompted review
Reply from Routeperfect
Dear Scarlet,
That's great to hear - I'm really pleased that you love our service! Thank you for recommending us to your friends, and I hope you'll choose to book with Routeperfect for your next trip :-)
All my best,
Alex
The Routeperfect Team
Useful and great!
Very useful when you don't know where to start with your vacation!
30 August 2017
Unprompted review
Reply from Routeperfect
Dear Sofie,
Thanks for the kind feedback! This is exactly what our site sets out to do, and I'm happy that you've benefited from what we have to offer. I do hope you enjoyed your trip, and that you will have the chance to travel again soon :-)
All my best,
Alex
The Routeperfect Team
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