Gorgeous shoes , amazing deals and excellent customer support team, My husband obsessed with these shoes so We have purchased 2. Mine was too big and I reached out to customer support team they respo... See more
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Their shoes are not as advertised. Ordered from an instagram ad and was not provided with the correct style. I was never provided any order confirmation and when I received the wrong order style custo... See more
If the customer service industry needs a company to show how to set the bar high.... ROVUX is that company. I received my shoes today...to say that they didn't fit would be an understatement. I emai... See more
I bought a pair of sneakers which I think look amazing and definitely something we don’t see in other sneaker brands. It fits nice and feels good for everyday use. The company is very professio... See more
Company details
Written by the company
ROVUX Footwear strives to deliver flawless products that match the complexities of the evolving market in which it operates via one-of-one designs and an acute manufacturing process. The result: a seamless product
Contact info
United States
- support@rovuxfootwear.com
- rovuxfootwear.com
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Shoes look great…ran a bit small…no…
Shoes look great…ran a bit small…no worries
Customer service rocks😊😊😊👍🏼
Great customer service
Great customer service! Got a free exchange and got to keep the other pair! Very comfy and stylish as well. 10/10
Easy ordering process
Easy ordering process , quick delivery, item as described . I needed to exchange sneakers due to needing a bigger size. The exchange process was quick and very easy . Very delighted with the customer service of this company and the quality of the product .
Love the shoes!
Love the shoes!! Very comfortable and light weight. I'm happy that I got 2 pairs so that I can wear to the gym and destroy ;)
The other pair are for my weekend strolls.
Really cheap quality
Really cheap quality. Can barely wear them because the shape is so bad, and they smell strongly of plastic. Shoes are realistically worth no more that $5. Do not waste your money.
I will never order from ROVUX again the…
I will never order from ROVUX again the fit was not good the materials look very cheap I tried to get my money back was sent an email stating that I can only get the size changed I have lost 128.00 dollars on a product that I am not happy with I wish I had a solution to get my money back!!!
Amazing shoes
Amazing shoes ! Comfortable , cool, beautiful, very nice customer service !
Horrible
Horrible. DON'T BUY! Not only are they made out of cheap material, they are not as described. They don't offer a refund and they will only send you half your order. WHAT A SCAM.
Rovux customer service was great and…
Rovux customer service was great and helped me get a new pair. Thank you!
BEWARE!
BEWARE!! Misleading ads
These sites are made in CHINA!! They are stiff and definitely not able to bend in half!! I bought a pair of the “Just so so”!! They have what feels like hard foam soles!!! The last time I bought shoes with soles like this were for $5 at the dollar store…. My first time wearing them, I had to pick the embedded gravel out of them and threw them away!! I am still awaiting customer service to respond!! I now understand that they don’t offer refunds!! Well I don’t want any of their cheap shoes!! The part that really makes me angry is that I was led to believe they were made and shipped from the US as I have had issues with cheaply made shoes from China!! Well they lied!! I can’t believe I spent all that money on TWO pairs of sites based on my conversation with a rep!! Not to mention, there are two other companies selling these exact same shoes!! Shame on this company!!!
I highly recommend buying from ROVUX
I highly recommend buying from ROVUX. The shoes are really comfortable and well put together. My order took 9 days to arrive. However, I ordered the wrong size and after contacting the customer service. They quickly placed a new order for me in size (47)13 in men's two days later.(if you make a mistake with your order Rovux will take carevof you)... new order took only 10 days to arrive. Just in time for my Las Vegas trip.
Very cool shoes great customer support!
Very attractive, distinctive and comfortable shoes! Upon delivery I requested an exchange for a size larger and they were right on it with A+ customer support! If your shoe size is in the cracks, I'd recommend one size larger.
Wow I love this brand
Wow I love this brand. They are stylish, comfortable, and made with quality. Best of all, their customer service is amazing - quick to respond and very helpful. I will be back to buy more for sure.
Thank you
I cant say enough good things about Rovux. They answered every email in a timely manner. The line of communication is what I valued the most, and willingness to help me with my issue. Its hard to build trust when ordering online with fear of being scammed,this company is legit.
Purchase and exchange return
Excellent experience… great customer service and LOVE the shoes…🥰
great sneakers
I was very satisfied with your customer service by emailing.
I love my new shoes
I bought the roving shock for my wife…
I bought the roving shock for my wife as a birthday gift and she really loves it.
Also they have a great business team and respond on time to enquires.
ROVUX is a reseller
ROVUX is a reseller. They Buy cheap goods from Ali express, rebrand them and then sell them as their own. They are not a retailer. They have nothing to do with the design of these shoes. You place your order, they go on Ali express buy the item and have it sent to you. I was scammed by these people ( and it is a scam ) i was stupid enough to believe their marketing material. I paid $125 for a pair of $25 Chinese shoes. Everything on there website is a lie. When challenged with this information they refused to provide a refund.
Great customer service
The Rovux footwear team responded quickly and was highly professional. I am so happy with the customer service they provided. I can’t wait to wear my new shoes!
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