ROWDY BAGS UK Reviews 

917
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful design, excellent quality, and authentic, soft leather. Many appreciate the superb craftsmanship and durability, often describing their purchases as well-made and long-lasting. People also frequently commend the quick and efficient delivery service, alongside the friendly and helpful customer support. However, some customers also noted that delivery could occasionally be slow, with some experiencing longer waiting times than expected for their orders to arrive.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing delight and satisfaction with their purchases.... See more

Quality

People report positive experiences with quality, consistently praising the beautiful craftsmanship and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick and... See more

Order

Customers generally report positive experiences with their orders, often highlighting prompt and quick... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

Beautiful bag, lovely colour and very soft leather. Excellent quality and delivered quickly. Got mine lined and really love it. Not too heavy for everyday use and big enough for travel. Would definite... See more

Rated 5 out of 5 stars

Just fabulous customer service. ( And a gorgeous bag). I ordered from the website, and it was slightly smaller than I had hoped for - the biggest cross body. Plus the leather was darker than I had hop... See more


Company details

  1. #25 of 45 best companies in Handbags Shop
  2. #20 of 41 best companies in Bag shop
  3. #25 of 58 best companies in Bags and luggage shop

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

917 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(917)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful repair

My partner brought me a bag for Christmas in 2024. It is such beautiful leather and a great everyday bag. Unfortunately, the zip became damaged and kept getting stuck. This started to happen about 7 months after I was brought it. I contacted Rowdy and they have repaired it for me at no cost. It is better than new. Thank you for such a great service.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Lovely product

Lovely product. Beautiful soft leather. Service quick and hassle free. Would definitely think about buying from Rowdy again.

21 July 2025
Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, lovely colour and very soft leather. Excellent quality and delivered quickly. Got mine lined and really love it. Not too heavy for everyday use and big enough for travel. Would definitely recommend.

22 July 2025
Rated 5 out of 5 stars

Just fabulous customer service

Just fabulous customer service. ( And a gorgeous bag). I ordered from the website, and it was slightly smaller than I had hoped for - the biggest cross body. Plus the leather was darker than I had hoped, so all my errors. I sent an email and received a lovely response offering a custom made bag. The replacement was gorgeous and with a totally bargain increase in price (£16!). Rory is lovely. This is a tiny company and Rory is clearly very busy, please don’t expect an immediate response, but you will have a lovely, friendly and customer led service, and a gorgeous product. Highly recommend.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

These are just great quality bags

These are just great quality bags! I have several items -4 swings (variety of colours in both sizes), a tote, a crossbody and a small travel/pouch. I use them all - for everyday and travel. The leather has a lovely feel, is hardwearing. Colours are great. And the customer service is really excellent! Thanks, Rory! Brilliant company.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company

Lovely company, I received my custom leather pouch, beautiful leather, nice colour, measurment exactly as I asked, The company was answering questions straight away, and always polite, nothing was to much trouble. Deffinate will buy again from hear

21 July 2025
Rated 5 out of 5 stars

Outstanding Quality Leather.

This is my 3rd purchase from Rowdy Bags. The craftsmanship of the leather bag is outstanding, so is the quality of leather used, which is soft and supple, and the item arrived on time.

16 July 2025
Rated 5 out of 5 stars

Lovely leather bag

The bag was very well made and delivered within the ten days stated. Leather is lovely quality and will age wonderfully

28 June 2025
Rated 5 out of 5 stars

Excellent tote bag

What a lovely tote bag ,very well made,the leather feels lovely and soft ,delivery was excellent only took a few days,very happy with purchase would not hesitate ordering again thankyou

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product and service …

Husband purchased the Cedar Briefcase Bag for my birthday. Company went out of their way to get it delivered on time. Husband said calls answered and responded to within the hour, and I absolutely LOVE the bag, smell and all. Brilliant service and product. Thank you Rory!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Why Rowdy

If you’re thinking about getting yourself a Rowdy bag, please do it! I’ve had my black bum bag for years and years and still absolutely love it. I’ve treated my sister and several girlfriends to the tote and shoulder bags. And just bought a new bum bag in the weathered silvery colour… which I absolutely love! They are very well made, lovely soft leather and last and wear beautifully, getting better with age and use. Plus you’re supporting local people and craftsmen. Thank you Rowdy!

26 June 2025
Unprompted review

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