I got some one of a kind pieces recently and also inquired about having something custom made. It's so easy to chat with the shop owner, she really understands what I'm looking for.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful products, brilliant communication, fast postage, beautifully packaged, 100% great experience! 💕 Been eyeing up a few things for a while and I’m so glad I’ve now got them - I’m so excited to... See more
When I first saw it on website, I find it very interesting with the designs and cute Bubble goth colours. It is my number one favourite shop of all times! I wish I could get the some of the times... See more
Company replied
I ordered the Enchanted Boudoir circle dress and it is just beautiful. Well tailored, beautiful design, beautiful detail..everything is perfect. The dress wasn't available in anything larger than a si... See more
Company replied
Company details
Information provided by various external sources
Kawaii designs with a twisted edge!
Contact info
Hampshire, United Kingdom
- hello@roxiesweetheart.co.uk
- roxiesweetheart.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Creepycute fantastic Kawaii goodness
Great fast service beautiful handmade couture Kawaii decora items. I love the pastel goth items so much! I’ve got a large collection of Roxie items 💜💕
Great website!
Everything on here is so adorable! Everything is such high quality and they have so many options.
Amazing!
The products are gorgeous, the quality is very good and they look amazing! Roxie is very attentive and friendly, she helped me with the pre-sale of an article even on instagram and on a weekend. Very recommended!
Always super satisfied
I have made many purchases and had multiple interactions with Roxie, and I have always been very satisfied. She responds promptly to requests and takes care and consideration when shipping - I have never received any damaged merch, which crosses the pond and half a continent before it arrives. And her huge bows are very well-made and always turn heads and get compliments!
Beautiful Kuromi necklace
Beautiful, handmade and very unique Kuromi necklace. Absolutely love it! It arrived very promptly and was beautifully packaged. 🖤
The items are amazing and beautiful
The items are amazing and beautiful. Also the packing and care that goes with each items is just stunning. Definitely order again.
The best place for unique kawaii 💖
So happy with my purchase! Everything is adorable and I get so many comments on my oversized hair bows. So unique and made with love 😻 Can’t wait for my next order!!
Perfect Overall Experience
I received my order extremely quickly and all but one of my items in perfect condition. Luckily when I got into contact the issue was resolved immediately without any hassle or fuss. Thank you so much! I can't wait to order again in the near future.
Feeling the Love
I love the attention to detail and care given in my package. I purchased 2 hairbows (one arrived with only a minor defect), a necklace (dressed up in a cute bag), and a special Halloween headband. The package had tinsel inside and Halloween confetti. I was also given a free sticker! I will definitely be a continuing customer for this store!
Beautiful bow
I had a quick, helpful response to my order enquiry. I absolutely love my purple holographic bow.
Absolutely amazing brand
Absolutely amazing brand. Super helpful and friendly. Also fast shipping and the quality is fabulous. Prices are reasonable and everything is super kawaii and I love the styles and the unique prints on the clothing. and the accessories are super cute !!! Can’t wait to buy from u guys again. 🌟🌟🌟🌟🌟 five stars from me !
Another amazing order from Roxie
Another amazing order from Roxie! Had the pleasure of meeting her this time and she is so lovely! Her items are made with love and I have yet to have a single issue with anything I have purchased! Her designs are so cute I could die! Thanks again for beautiful items!
LOVE, LOVE LOVE!!!!♡♡♡
LOVE my items! Will shop again, her stuff is so cute, quick postage items arrived we looked after and packed well, I feel so cute now hehe!
Recommend
Bought a giant headbow - really beautifully made, super cute and arrived much quicker than expected!
Deffo shopping again!
It's a really quick delivery and the products are such good quality, and really good quality & cute! Deffo shopping again!
Great experience
Roxie was prompt with our order and corresponded with us to ensure our satisfaction of our customised phone case, sending pictures and asking for feedback . It arrived in a timely manner and we were very happy . We recommend her products and services !
Great quality and design
I loved the quality and design of my items - everything was thought about, from the double backing on a heavy pin, to every last detail about the packaging. The listing clearly stated when to expect a pre-order item, and it arrived even quicker than expected.
Great gift for a friend!
Great item! Friendly communication and super fast postage!
Excellent!!
Product was in perfect conditions when it arrived, the product arrived within the estimated time frame if not faster, everything was just as it had been described on the website. 100% recommended!
Kawaii girl power
A wonderful small business! It's an honor to support a boutique like this. Real boss lady stuff.

Reply from Roxie Sweetheart
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



