Roxie Sweetheart Reviews 

85
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I got some one of a kind pieces recently and also inquired about having something custom made. It's so easy to chat with the shop owner, she really understands what I'm looking for.

Rated 5 out of 5 stars

Wonderful products, brilliant communication, fast postage, beautifully packaged, 100% great experience! 💕 Been eyeing up a few things for a while and I’m so glad I’ve now got them - I’m so excited to... See more

Rated 5 out of 5 stars

When I first saw it on website, I find it very interesting with the designs and cute Bubble goth colours. It is my number one favourite shop of all times! I wish I could get the some of the times... See more

Company replied

Rated 5 out of 5 stars

I ordered the Enchanted Boudoir circle dress and it is just beautiful. Well tailored, beautiful design, beautiful detail..everything is perfect. The dress wasn't available in anything larger than a si... See more

Company replied

Company details

  1. Jewellery shop

Information provided by various external sources

Kawaii designs with a twisted edge!


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Mixed feelings

The items are pretty and arrived sooner than I expected, which is nice. Unfortunately the choker is rather stiff and thus ill-fitting (doesn't hug the neck). The brand's tag on the back of the headbow looks slapped on and could have been incorporated better. Keep in mind that unless the item is only worn for pictures, the back is visible, too. I ordered from Roxie Sweetheart before and did not leave a comment because I felt like my opinion might not reflect other customers' experience. Last time the bows on the hair clips were asymmetrical/different sized and there was something brownish/rusty looking on a brooch. The necklace however is one of my favourite pieces and I wear it often. I really enjoy your designs but for the price (for me it's quite a bit of money; again, might not reflect the general customer's view) I'm a little disappointed. I hope this doesn't come across as rude; I don't mean any harm. Best wishes

24 May 2018
Unprompted review
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Reply from Roxie Sweetheart

Hi, thanks for your review.

I'm so sorry you've had a somewhat bad experience of my products.

I do personally handmake everything which I think fairly reflects the price but also means sometimes there are natural flaws which come from items not being manufactured by machine.

Please accept my sincere apologies & if you want to discuss more in detail please email me : hello@roxiesweetheart.co.uk

Kind regards, Roxie x

Rated 5 out of 5 stars

Great experience

Great experience! Super kawaii items, great communication, very fast shipping.... Absolutely recommended!!!

11 May 2018
Unprompted review
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Reply from Roxie Sweetheart

Thank you so much 😊💕

Rated 5 out of 5 stars

Uniquely lovely !

At Roxie Sweetheart you are blessed with an very lovely and original design.
The products you are able to order are well made.(Japanese custom tier)
I had the chance to see the jewellery at hyper Japan in London.

Delivery times and packaging are absolutely fine. You just made a good decision ,happy shopping !

Top tier 5 stars !

12 April 2018
Unprompted review
Rated 5 out of 5 stars

THE CUTEST STUFF EVER

No complaints for adorable cute merchandise! The enamel pin that I got was absolutely beautiful and in completely gorgeous quality. LOVE YOU ROXIE SWEETHEART ♡

7 February 2018
Unprompted review
Rated 5 out of 5 stars

A beautiful necklace!

I adore what I bought. I saw the piece in person a while back, and had been after it ever since! Once I finally bought it I was over the moon. The colours are beautiful, and it feels fairly sturdy. Definitely my favourite piece of jewellery now! Shipping was fast, and I got updates on my order. I also loved the pink bubble wrap!

4 February 2018
Unprompted review
Rated 5 out of 5 stars

item was beautiful and came very quickly

delivery came very quickly and on time. item i odrered looks just like it was advertised and made with high quality will definately be shopping here again in the near future and highly recommened

23 July 2017
Unprompted review
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Reply from Roxie Sweetheart

Thanks so much for your review! Happy you are pleased with what you bought :)

Rated 5 out of 5 stars

Best!

Superb quality and great value. Shipping in a good timely manner. Would reccomend and will shop again!

15 July 2017
Unprompted review
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Reply from Roxie Sweetheart

Thank you Kiki :) x

Rated 5 out of 5 stars

Wonderful

Items arrived very quickly, exactly as described and were packaged well.

30 June 2017
Unprompted review
Roxie Sweetheart logo

Reply from Roxie Sweetheart

Happy you're pleased with the items and service :) thanks so much x

Rated 5 out of 5 stars

Beautiful and well made, quick delivery!

I ordered the Enchanted Boudoir circle dress and it is just beautiful. Well tailored, beautiful design, beautiful detail..everything is perfect. The dress wasn't available in anything larger than a size L, so I took a chance. I'm a lil chubby so I was a little worried but I HAD to have this dress. I'm a bigger girl, So it doesn't exactly fit as a dress, but it makes an AMAZING peplum top on me!! It arrived quickly in excellent condition! Will definitely be ordering again! Would love to see bigger sizes!! ❤

20 March 2017
Unprompted review
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Reply from Roxie Sweetheart

Thank you so much Sarah :) looking forward to your next order! Make sure (if you haven't already) you sign up to the rewards programme so you can earn vouchers! New clothing is coming soon too 😀 Xx

Rated 5 out of 5 stars

Perfect!

Really fast response and helpful service, plus the jewellery is gorgeous, 100% recommend this company :)

4 March 2017
Unprompted review
Roxie Sweetheart logo

Reply from Roxie Sweetheart

Thanks so much for your review 😊

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