Ordered 21st September still waiting. Been in its way to Royalmail since 26 September still no update. #27145 Order number *update. Order arrived 16 October the quality of the products is great... See more
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United Kingdom
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Got my item within 2 weeks and received tracking within 3 days not sure what the bad reviews experienced but my experience was totally different everything went like a legitimate website. Item was also in perfect condition and quality i do reccomend and will be buying again.
you asked if i wanted to cancel my order then you never reply back then u also sent my parcel out. disgrace you put money first than people never buy from u AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reply from Royal Culture
I didn’t receive my order and they don’t want to help me whatsoever. I’ve emailed they said they will open a case but nothing so far it’s been weeks.

Reply from Royal Culture
Still waiting for a delivery no reply from contact numbers. Hope it is not a scam site. Going to try and call back payment via bank. Would not recommend anyone to use.

Reply from Royal Culture
This website sells fake items I ordered a trapstar tracksuit came 3 weeks after with tags that are spelt wrong this is crazy how can a website still be active after scamming more customers report them

Reply from Royal Culture
I ordered a pair of shoes and still haven’t received them. It’s been over a month and they haven’t replied to my email. I’m still waiting for them to arrive but I’m not sure when they will.
I ordered my son a tracksuit which was too small
I emailed to advise I got a quick response and was advised how to return
I received an email to advise they'd received the return and I was refunded straight away the money was in my bank the next day
Took like forever to be delivered but they definitely came through. Would definitely recommend.
Absolutely delighted with the item but took a lot longer than I expected for delivery
Well other than the long time to wait for my delivery I am glad with the item they are beautiful thank you 🙏 if they improve how long is taking to deliver the products I bet they will have more customers
Absolutely diabolical!…I ordered an item of a specific colour, waited far too long for delivery which eventually arrived but was not the colour stated on the order, invoice or website. I was advised to return and that postage I paid would be refunded but, after supplying bank account details I’ve waited, and waited, and waited and been fobbed off by ‘Jack’ who says it’s been processed and down to my bank. Terrible customer service
***EDITED to say that this has now been resolved but should not have to have taken countless emails, almost a month and a bad review

Reply from Royal Culture
THEY SELL FAKES!!!!
After waiting nearly 2-3 weeks for my Trapstar jacket which landed from china I discovered it’s fake.
I found out it’s fake from the QR code inside the jacket.
Ordering from royal culture is boring but fake good with long waiting time and on top of that they charge the same price if not more and still sell you a fake it’s heart breaking.
Don’t trust that website pleaseee.

Reply from Royal Culture
I ordered an item over a month ago. No update or response to any of my emails. I even tried the WhatsApp no response. Very unprofessional.

Reply from Royal Culture
You’ve asked me for a review so it will be a honest one . After not receiving my item a month after it being ordered , I left a review and was contacted by the company and a refund was issued

Reply from Royal Culture
Royal Culture it has been a wonderful shopping experience, my yeezy trainers arrived safely, looking forward shopping with you again.
I still have not received my order and no one has replied to my emails

Reply from Royal Culture
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