Ordered 21st September still waiting. Been in its way to Royalmail since 26 September still no update. #27145 Order number *update. Order arrived 16 October the quality of the products is great... See more
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After the long wait, I finally got my shoes, good condition, real and the right size as well. They did get back to me in the end and my order came the next day as they said. Good for price as well.
Ignore the negative comments, I’ve had multiple pairs of Yeezy and they are not fake. Those who say they are, not sure why!? I read the reviews before purchase and still can’t understand why people state they are fake! They are not, I’ve had mine checked and not fake
Purchased a pair of Alexander McQueen shoes and on arrived they were marked, dirty and a different colour. Contact admin who informed me they take pictures before they post out. They sent me the image they took and the mark is on the shoe even on their image. Was told I can’t get a replacement or refund as their team see them as ok and I was made out to be a liar

Reply from Royal Culture

Reply from Royal Culture
Haven’t received an item more than a month ago (7th of April). When customer service are contacted (only email) they reply back with a very generic answer to the problem and plead that the item will be delivered in the next 7-10 days
Edit: 13may2025; I have been given the generic answer about 7-10days twice now. And both times 10days have been exceeded

Reply from Royal Culture
Worth the wait and great customer care. I would highly recommend Royal Culture 👌🏽. At least you know the item is authenticated ⭐️⭐️⭐️⭐️⭐️. I was hesitant at first but will be ordering from them again. Thank you.
I haven’t recieved yet my order. It has been one month and 1 week and still not there
Delivered before time and loved the Alexander mcqueen trainers and cheaper than other places
I haven’t received my order which was placed 4 weeks ago. I have contacted customer service and no one has bothered to get back to me.

Reply from Royal Culture
Got two pieces from their sale section: an Eric Emanuel short and Broken Planet tee. Didn’t expect much for the price but both items came exactly as described. Love that they don’t oversell the condition — what you see is what you get.
Customer service was really kind and helpful when I made a mistake with my shipping address. They fixed it before dispatch without any hassle. Appreciate that kind of support, especially when shopping for high-ticket items.
sent out the wrong colour and size most importantly the item was fake! had to dispute the refund and they never even returned my postage fee - scam company
Picked up some Yeezy Boost 700s for my fiancé and the price was better than StockX. Shoes were immaculate and came with a Royal Culture verification tag. I trust them now for hyped sneakers.
Ordered Fear of God hoodie in Buttercream during the sale. Didn’t expect it to be this soft. Also loved that they have Klarna — made it easier to shop without overcommitting all at once.
Bought the Hellstar Studios hoodie as a gift for my nephew. He loved it! Package arrived in 4 days, looked like it came straight from the brand. Will be checking their site for more youth pieces.
Bought 2 essentials hoodies off here quality was great, came on time would definitely buy again
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