Ordered 21st September still waiting. Been in its way to Royalmail since 26 September still no update. #27145 Order number *update. Order arrived 16 October the quality of the products is great... See more
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Would give 5 star but shipping we couldn’t get and our parcel sat on door step overnight tbh was abit put off with the reviews but got our son fear if god hoodie & we've triple checked it seems to be all good we also had good contact with company
Boyyy where do i start. I bought Asics for my partner and it was already fishy that it took 2 weeks to ‘authenticate’ and took so long to ship out. That was the first red flag. The second red flag is when i got the actual shoe and it was even fake, i’ve got a pair of Asics that was bought from Office and had to put the shoe i bought from Royal Culture in the Poizon App and they said it was fake which you can tell from the box and the tongue of the shoe…
The third red flag is them saying it’s authenticated when realistically they are most likely getting their products from Aliexpress and Shein and claiming for the products to be real when it’s not but promoting on their website all their items are ‘real’ and ‘authenticated’ DO NOT WASTE YOUR TIME BUYING ANYTHING FROM AN UNREGISTERED COMPANY SELLING FAKES LOOOL such a joke company whoever is behind the company is fooling everyone as if you even look at all the reviews they’re practically all bad and saying the products they are buying are fake so once again i repeat do not dare buy from this company you’ll be heavily disappointed. TAKE THE REVIEWS AS A LESSON TO NOT FALL FOR THEIR TRAP!!!

Reply from Royal Culture
Easy to order and find items, although delivery took a bit longer than expected I am very happy with my purchase and price. Ordered essentials fear of god hoody. Genuine item received
Very happy with purchase. Was a bit worried when I read some of the reviews but Royal Culture are not scammers. They authenticate orders and provide quality products. I would have given 5 stars but think they need to improve on their tracking system. Was grateful for responses to my emails though and given assurance from Royal Culture and informed of reasonable delays on delivery. Thank you and looking forward for my next order.
Terrible not even worth a star, deliveries take weeks to come Theres no customer service, after multiple complaints I genuinely don’t understand how they are even operating as a business

Reply from Royal Culture
I was told my order would be here by 11 October at the latest. It’s not 15th and still not here, Royal Mail were told on 29th September that the parcel had been dispatched to them. That was 3 weeks ago. No one reply’s to emails or other means of contact. I don’t know where my parcel is or when it will be delivered. In a weeks time I’d have been waiting 1 month for this parcel to be delivered. If it’s not here by then or I don’t have any communication by then I’ll be cancelling the other and buying elsewhere. Absolute shambles.

Reply from Royal Culture
If only I’d of read the reviews before I parted with cash for goods that don’t arrive. The generic responses we have all received are a joke.
Charge back with bank started today.

Reply from Royal Culture
Ordered 21st September still waiting. Been in its way to Royalmail since 26 September still no update. #27145 Order number
*update. Order arrived 16 October the quality of the products is great so amended rating just be wary of the long delivery times

Reply from Royal Culture
My order number is 26893. I haven’t received it yet and it was due a month ago. This is insane feels like a scam.

Reply from Royal Culture
Shipping time does take a while due to the authentication checks the items have to go through, but the wait was worth it. I handle Fear of God clothing a lot at my job and can tell what I received was legitimate and in pristine condition. I paid £55 instead of the £120 RRP and all it cost was a couple of extra weeks wait time.
I had a good experience with this company and the Cream Essentials T-shirt is authentic and fantastic!
PSA everyone stay away from this company and do not order with them. I ordered since the 1st and never received any item after spending almost £300 for the item. Contacted them many times and they ignore my calls and messages. They claim the item was shipped yet no tracking information was available and when I threatened to do a charge back and report them they then said the item arrived in the uk and that was weeks ago I am yet to received this item! They are scammers and their customer service sucks! I’ve reported them for fraud and I’ve also processed a charge back to receive a refund!
UPDATEE!!!!!!!! This is an addition since they can reply to my review but can’t reply to my messages and calls! They stated 12-18 days totally different time frame for delivery however from the date I’ve purchased this item the time frame for delivery has already passed! This item was suppose to be delivered since Friday since they claim 12-18 days and now they are saying it will be delivered in a few days! How is it they can see this information but me as the customer has no tracking information or any updates! They are a scam and I’m glad I’ve reported them to the fraud agency plus I’ve contacted my bank! It’s a very good thing I’m in the law field they have scammed the wrong person and I will make sure their company is shut down so they can no longer Scam people!!!

Reply from Royal Culture
Really Disappointed-
at first glance seemed genuine ordered in a quick moment for husbands birthday then was disappointed to see the length of time it took to "authenticate" then ship then finally deliver!
Asked for a refund the next day and was fed some malarky about authentication bla bla
For Fake Yeezys the smell was like plastic from shein when i opened the box the items from china the QR didnt connect to addias.
adidas two stripe
fake indentation of "Boost"
shoes didn't bend when compared to real authentic yeezys
if your gonna sell fakes atleast charge what the rubbish are worth
but £191 for fakes, no!
atleast they communicate they tried bless them but not this time!
thanks for the refund
Guys if u order just have your head on

Reply from Royal Culture
Absolute joke!!!!
Still haven't received my parcel and they haven't replied back to my emails!!! Never will I order from here again and I will tell people as I have a huge followers platform

Reply from Royal Culture
Message loads of times top came wasn’t what I wanted tried setting a dispute up and they didn’t want to know
I received my denim tears jeans for first look it was good but then i saw everything every tag and it is worst fake i have ever seen no R on right corner of Levis bad detail every tag is not detailed it is just fake product.

Reply from Royal Culture
Honestly I don’t normally leave reviews but I’m proper annoyed. I’ve ordered from Royal Culture a few times now, never had a problem before. Clothes are always desent , look good, feel good . So I thought I’d treat myself and get this hoodie I’d been eyeing up for a bit. Looked sick online.
Got the usual email with tracking , all looked fine. Few days later I get a notification sayin it’s been delivered and signed for. Thing is I was home all day. No knock, no ring , no parcel left anywhere. Went downstairs, checked with the neighbours, even asked the people across the road just in case. Nothing. No one signed for it, definitely not me
Messaged Royal Culture straight away. Told them what happened. They just kept sayin “tracking says it’s been delivered and signed for” like that’s that. I kept sayin yeah but who signed for it? Where’s the proof? Surely you can check with the courier? They weren’t having it Just kept repeating themselves, didn’t feel like they actually cared or wanted to help.
I’m not tryna be dramatic or anythin, I just want what I paid for. I’m not some chancer trying to blag a freebie. I just didn’t get my hoodie and no one’s helping. I don’t even mind waiting if someone was lookin into it properly, but they just brushed me off like I’m chatting rubbish.
I don’t think I’ll be ordering again anytime soon. I’m out of pocket, no hoodie, no proper help. Bit of a joke really.
Royal Culture if you see this, do better. You lot are better than this.

Reply from Royal Culture
Been waiting for an update on my order for over a week i have tryed to get hold of them and have been blanked for the hole week not impressed

Reply from Royal Culture
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