I have used royal vapes online before but this time I went to the shop in Stratford upon Avon. My partner was after some nic salts but is indecisive and when she saw the amount available a bit confus... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Had a problem with nic salt bottle tops ( could not undo them). Contacted royal vapes, who responded straight away, and will endeavor to make sure that all will be well in future. Delighted with effic... See more
Company replied
Their shipping is speedy so no long wait when running low. I managed to get my favourite flavour which everywhere else was sold out (it’s been discontinued 😢) so have stocked up and will be get... See more
Company replied
Cannot recommend enough.Brill fast delivery.Always updated on journey of my order.Item itself is superb.Def say use Royal Vapes to every vaper.👍
Company replied
Company details
- #66 of 116 best companies in Electronic cigarette store
Written by the company
Warwickshire's No 1 Vape company, offering competitively priced products and unrivalled service online and in stores.
Contact info
United Kingdom
- contact@royalvapes.co.uk
- royalvapes.co.uk
4.7
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Delivered the very next day and no…
Delivered the very next day and no problems what so ever
10 December 2025
Unprompted review
Reply from Royal Vapes
Thank you for your review Martine!
We’re glad to hear your order arrived the very next day and everything went smoothly. We appreciate your support!
very fast delivery a pleasure to buy…
very fast delivery a pleasure to buy from highly recommend this company. t
thank you.x
2 December 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your lovely review!
We’re really pleased to hear you were happy with the fast delivery and your experience shopping with us. We truly appreciate the recommendation.
Thank you again!
Great vape
I previously wrote a bad review on purchase from royal vapes. Got it wrong. They where very good to me and gave me another vape free of charge. Great company.
3 December 2025
Unprompted review
Reply from Royal Vapes
Thank you for updating your review Sean!
We’re really glad we could help and make things right for you. It means a lot that you took the time to share your experience.
We appreciate your kind words and are always here if you need anything.
Reply from Royal Vapes
Thanks so much for the 5 starts Trevor!
We look forward to serving you again soon.
I have no problem with the product and…
I have no problem with the product and the prices are great. It’s just the ‘carrier! And delivery. Every time they deliver to the wrong address 1st time until I contact them and tell them to use postcode, not address!!
27 November 2025
Unprompted review
Reply from Royal Vapes
Thank you for your feedback Matthew!
We’re really glad to hear you’re happy with the product and our prices. We’re sorry to hear about the ongoing issues with the courier delivering to the wrong address. Unfortunately, we don’t have control over their delivery process, but we do recommend contacting them directly so they can update their information.
Thank you for your continued support and we hope delivery issues are resolved on your next purchase.
Reply from Royal Vapes
Thank you for your review Ann!
We’re glad to hear your order arrived on time. If you need anything else, we’re always here to help!
We look forward to serving you again soon.
Ordered my usual blue slush 50 fifty.
Ordered my usual blue slush 50 fifty.
They have changed bottles lately that leak so much liquid.
Great vape, but please change bottle supplier
24 November 2025
Unprompted review
Reply from Royal Vapes
Thank you for your review Matt.
We’re really sorry to hear about the leaking bottles and appreciate you letting us know. We’ll raise this with the supplier and look into it straight away.
We’re glad you still enjoy the vape liquid itself, and we appreciate your continued support!
I always use Royal Vapes
I always use Royal Vapes. Nick who works in their is Top man. Always knows what you want and seems to know about all the products you sell in their.
18 November 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your amazing review Martyn!
We’re really glad to hear you always choose Royal Vapes. Our staff take great pride in knowing the products well and helping customers find exactly what they’re looking for, we will pass on the kind words to our team member.
We truly appreciate your support and look forward to seeing you again!
Royal Vapes are the best vape shop in Nuneaton.
The staff are helpful and polite in Royal Vapes.
They are very knowledgeable too, and this gives me the confidence to buy from Royal Vapes.
They never come across as being pushy,
Their loyalty scheme is very generous too.
18 March 2025
Reply from Royal Vapes
Thank you so much for your fantastic review!
We’re delighted to hear that our team’s knowledge, politeness, and helpfulness make you feel confident shopping with us. We truly appreciate your kind words and we’re glad you’re enjoying our loyalty scheme too!
Without a doubt the best shop to order…
Without a doubt the best shop to order vapes from. The prices are amazing and the same day delivery if you live local is even better. Will continue to use weekly.
11 November 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your amazing review!
We’re thrilled to hear you’re happy with our prices and same day delivery service.
We really appreciate your continued support!
I've used royal vapes a good few times…
I've used royal vapes a good few times and never had any problems with them always good deals
31 October 2025
Unprompted review
Reply from Royal Vapes
Thanks so much for being a loyal customer Michael!
We really appreciate your kind words and are happy you’re enjoying our offers.
Looking forward to serving you again soon.
Staff
Staff are always welcoming and happy to help with any questions
1 November 2025
Unprompted review
Reply from Royal Vapes
We really appreciate your wonderful feedback!
It’s great to know our team’s friendliness and helpfulness made a difference. Hope to see you again soon!
Easy ordering great value and great…
Easy ordering great value and great service
31 October 2025
Unprompted review
Reply from Royal Vapes
Thanks so much for your kind words Joanne!
We’re thrilled you found the ordering process simple and the service great, we can’t wait to serve you again!
Absolutely love
Been buying from them for months, easy, lovely and quick service
26 October 2025
Unprompted review
Reply from Royal Vapes
We really appreciate your loyalty and positive feedback Kade!
It’s great to know you’re pleased with our easy and quick service. Thank you for choosing us!
My order are dealt with very quickly…
My order are dealt with very quickly and they are very helpful if they have not got all the stock they offer something else or refund you and that is done within 24hours I am very happy with the service they give
23 October 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your lovely review Barbara!
We’re thrilled to hear you’re happy with our quick service and how our team handles stock issues. Your satisfaction means a lot to us!
5 star
I have now shopped in Warwick, Leamington and Coventry stores and the service is always 5 star. I always come out with exactly what I need and am more than happy.
24 October 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your fantastic review Thomas!
We’re delighted to hear you’ve visited several of our stores and consistently received great service. It’s wonderful to know you always find what you need, we really appreciate your support!
I have used royal vapes online before…
I have used royal vapes online before but this time I went to the shop in Stratford upon Avon. My partner was after some nic salts but is indecisive and when she saw the amount available a bit confused. The lady in the shop was really very pleasant and helpful. She took the time to explain the difference between different makes and helped with flavour choice. A really good all round experience and will definitely use again both online and in store
25 October 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for taking the time to share your experience Michael!
We’re delighted to hear you enjoyed visiting our Stratford-upon-Avon store and that our team member was able to help your partner find the right nic salts. It’s great to know you’ve had positive experiences both online and in-store.
We really appreciate your support and look forward to seeing you again soon!
Reply from Royal Vapes
Thank you for your great feedback!
We’re so glad you found the ordering process easy and your delivery arrived quickly.
We really appreciate your support!
Great service
Great service, and a fantastic (same day) delivery option, should you require it.
Convenient and efficient.
Knowledgeable and helpful staff in branch.
Shall be using again.
15 October 2025
Unprompted review
Reply from Royal Vapes
Thank you so much for your fantastic feedback Anna!
We’re delighted to hear you were happy with our service, same-day delivery option, and the support from our in-store team.
It’s great to know you found everything convenient and efficient!
We really appreciate your kind words and look forward to serving you again soon. :)
Ive stopped smoking so trying different…
Ive stopped smoking so trying different vapes to see which ones are good . Great prices.
23 October 2025
Unprompted review
Reply from Royal Vapes
That’s great to hear, congratulations on making the switch!
We’re glad you’re finding our prices great while trying out different vapes.
Thanks for sharing your experience Emma, and we’re here if you ever need any product advice or recommendations.
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