RPM Plumbing & Heating Limited Reviews 

504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency, reliability, and professionalism. Many people appreciate the staff for being friendly, knowledgeable, and going above and beyond to help. Reviewers frequently mention the excellent value for money and fair pricing for the work done. The overall process, from initial contact to completion, is often described as smooth, stress-free, and tidy, with all rubbish removed. People frequently recommend this company to others, emphasizing their consistent high standards and trustworthiness, making them a top choice for plumbing and heating needs.

What people talk about most

Service

People report positive experiences with service, often describing it as excellent from start to finish, with... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Price

Users describe positive interactions with price, consistently finding the pricing to be fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. #20 of 96 best companies in Plumber
  2. #25 of 74 best companies in Central Heating Service
  3. #23 of 117 best companies in Heating service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

504 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(504)

107 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best company in Kidderminster very…

Best company in Kidderminster very friendly and helpful plus always does a great job at a fair price

4 December 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your positive review. Thanks for letting us know we’ve done well!

Rated 5 out of 5 stars

Great service

Great service

2 December 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted to know you’re happy with our work. Thanks for your review!

Rated 5 out of 5 stars

I would thoroughly recommend

Did a thorough job. Very punctual and tidy .

27 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your awesome review! We’re thrilled to know you’re happy with our service!

Rated 5 out of 5 stars

From start to finish from a call…

From start to finish from a call Sunday boiler removal and new one fitted Tuesday within 3 days i cannot recommend this company enough excellent workmanship genuine lovely people ty so much would definitely use the company again and not overpriced excellent again

25 November 2025
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our success. Thanks for letting us know we did a great job!

Rated 5 out of 5 stars

Fitted a new central heating boiler

Fitted a new central heating boiler, friendly people, hard working and quick to respond.
Very pleased with my new boiler.

22 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for taking the time to leave such great feedback. We’re so pleased to help!

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Friendly, get the job done and go the extra mile. Highly recommend.

21 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your feedback is the best reward for our efforts. Thanks for your amazing review!

Rated 5 out of 5 stars

Leaky Loo!!

Good communication, knowledgeable, efficient and sorted the problem. Many thanks.

21 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our work. Thanks for your fantastic review!

Rated 5 out of 5 stars

Fantastic service

Had an issue with a leak behind the kitchen units. Richard and the team assessed and then quickly and efficiently sorted the problem. Great service. Highly recommended

21 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re thrilled to know you’re happy with our service. Thanks for the five stars!

Rated 5 out of 5 stars

Richard and his team were fantastic

Richard and his team were nothing short of amazing, start to finish

6 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted you found our service amazing! Thanks so much for your review!

Rated 5 out of 5 stars

Always a good service from Richard.

Always a good service from Richard.
Punctual and well informed about any work that needs doing.
Many Thanks

3 November 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your amazing review! We’re always here to help when you need us

Rated 5 out of 5 stars

Excellent company

Excellent company. Wouldn't use anyone else.

26 October 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for the 5 stars! We’re always here to provide excellent service!

Rated 5 out of 5 stars

Great company to deal with.

Great, experienced plumbing company. Go the extra mile to fix the problem . Very reasonable prices. Speedy response.

22 October 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your 5 star rating! Thank you for letting us serve you

Rated 5 out of 5 stars

Change of boiler

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich was thorough, friendly and didn't stop over the two days to complete the work. Any questions we had were answered and advice/instructions given regarding the new boiler.
We're delighted with everything and wouldn't hesitate to recommend RPM Plumbing and Heating.

14 October 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your fantastic review! We’re delighted you had a great experience with RPM!

Rated 5 out of 5 stars

Highly recommend RPM Plumbing & Heating

I highly recommend RPM Plumbing & Heating. They fitted two new radiators and did an excellent job.
We have used them before and have always found them to be very reliable and I will definitely be using them again.

5 October 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We appreciate your 5 star feedback! Thanks for choosing us!

Rated 5 out of 5 stars

Reliable, friendly and efficient

Reliable, friendly and does a first class job.Would highly recommend.

10 October 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for the five stars and your recommendation! We’re always here to provide a first class job!

Rated 5 out of 5 stars

Brilliant service

29 September 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re thrilled to receive your 5 star rating! Thank you!

Rated 5 out of 5 stars

Boiler service

Richard is reliable, efficient and knowledgeable. Coaxes our ancient system to keep going. Always friendly and polite. Thank you.

20 September 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for the fantastic feedback! It was a pleasure to serve you again

Rated 5 out of 5 stars

Excellent prompt service as always

Excellent prompt service as always. Thank you.

20 September 2025
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so glad you’re happy with our service! Thanks for taking the time to leave a review!

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