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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Consumers frequently expressed frustration, pointing out that the streaming platform constantly freezes, buffers, and crashes during important programmes. People explained that trying to watch live matches or series becomes impossible due to endless technical glitches and poor connection quality. Some people were dissatisfied with the excessive unskippable advertisements that repeatedly interrupt viewing sessions without resolving technical faults. Reviewers also mentioned that paying the national television licence fee feels unfair when the digital service fails to function properly. Users felt that the software has not received proper maintenance or modern updates for many years.

What people talk about most

Application

Consumers express deep frustration and disappointment with the app, citing a strong consensus that it is... See more

User experience

Users describe negative interactions with user_experience, expressing widespread frustration with the... See more

Service

Reviewers highlight deep dissatisfaction with the service, describing it as poor and unsatisfactory.... See more

Website

People report negative experiences with website, describing the platform as outdated and comparing the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Zero stars if possible Paying my TV licence for a rubbish service. Never connects yet broadband is mega fast.. Never remembers where you have left off if you do manage to get connected... Rubbish... See more

Rated 1 out of 5 stars

If I could give this a minus rating, I would. This app is so indicative of the shambles that is RTE as a whole. Spending other peoples money on complete and utter rubbish. First year IT students... See more

Rated 1 out of 5 stars

I read other reviews on this app and I can't understand why rte can't get some one in the field of developing an app that really works.. This app is total shite, constantly freezing, won't open half... See more

Rated 1 out of 5 stars

The RTÉ Player app is absolutely not fit for purpose. It crashes constantly, jumps forward or back in the middle of a programme, and often just switches itself off altogether. Trying to watch anythin... See more


Company details

  1. New service
  2. Media company
  3. Radio broadcaster
  4. Television station

Information provided by various external sources

ie is the brand name and home of RTÉ's online activities, located at the URL http://rte.ie.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(183)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

I have paid my TV licence (To be honest…

I have paid my TV licence (To be honest I don't know why, perhaps to stop strangers knocking on my door). RTE is a disgrace, not sure how there have been no arrests. This country is run by who you know. When will Ireland stand up to this corruption and opportunism. Tried to watch a rugby game, impossible, spinning wheel. Funny ads work perfectly. And you fire people with 400,000 + euro. You all belong in prison

16 March 2024
Unprompted review
Rated 1 out of 5 stars

RTÉ player is always skipping

RTÉ player is always skipping Stalling, buffering.. Pure hopeless. I pay my TV licence.. It is a pure insult when other media providers have ZERO issues.. It's not my broadband is the issue. . Netflix, Disney Plus, Amazon Prime all play perfect on my TV... RTÉ player is hopeless in comparison.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

the most infuriating platform

It is the most infuriating platform to watch series on. Ad after ad, glitch after glitch and you can't fast forward without watching the same idiotic ads again and again. They have decent programmes worth watching but instead of an enjoyable viewing experience, we wind up throwing the device out the window in frustration. Sort it out RTE!

16 February 2024
Unprompted review
Rated 1 out of 5 stars

The RTE player is unwatchable

The RTE player is unwatchable! Why are we being forced to pay 160e for such a poor poor service. The programmes are decent but you actually can't comfortably watch any of them. Why even bother trying to have the Player service at all?!

13 February 2024
Unprompted review
Rated 4 out of 5 stars

Clear RTE don't care

It's constantly buffering. A lot of ads. It stalls It's a product that clearly nobody on the delivery team cares about. With all that is going on with RTE, throw in the towel on the player. Updating as of Feb 17, in fairness the new Player launched a few weeks ago is very good, credit where credit is due

3 February 2024
Unprompted review
Rated 2 out of 5 stars

Nightmare to watch anything

Brilliant watchlist but no comfort watching anything. Between all the unnecessary ads and then going blank screen after ads that you can t watch rest of programme you are watching as just moves onto next episode and then same again. Tried fast forwarding to spot where left off and starts at beginning again and then blank screen. It s very frustrating and wondering why rte player bothers with such unthoughtful watching comfort. It s a nightmare to navigate and have given up. It badly needs more thought and alot of work to makethis app more desirable for viewers !!

29 January 2024
Unprompted review
Rated 1 out of 5 stars

RTE player is not fit for purpose...how…

RTE player is not fit for purpose...how can a state funded provider that also 'force feeds' advertising and unsolicited commercial content becso inept incompetent and unprofessional.... i really think my licence fee is totally undeserved.... weak government mouthpiece..with very few trustworthy journalists ...shame on you....

17 January 2024
Unprompted review
Rated 1 out of 5 stars

RTE needs to be shut down straight…

RTE needs to be shut down straight away,
The are a complete far left propaganda machine that are trying to poison the good people of ireland with their utter B/S and lies. Tax payers money should not be wasted on this sh.. Show

16 January 2024
Unprompted review
Rated 1 out of 5 stars

RTE complete waste

RTE complete waste. Streaming while out useless and yet can watch other channels. Watching the URC constant streaming issues. TG4 no streaming issues. Virgin media no streaming issues. They need a complete overhall and no more taxpayers money
And to the person who wrote that most people who complain ding pay their TV licence. Don't tar us all with the same brush. Either sort it out or get rid.

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Purely government propaganda

Purely government propaganda. Zero talent and overpaid throughout. It'd be no loss to make it pay per view. Scandals yet to come I'm sure pure muck and good riddance when it eventually does fail 🙏

4 December 2023
Unprompted review
Rated 1 out of 5 stars

After the riots in Dublin the rte…

After the riots in Dublin the rte coverage or lack or it was a discrace they are clearly a propaganda machine for the current government. Along with many other story's that were dropped passed over or completely ignored rte should be scrapped at this point. It is sad to say I got a more information from news channels not based outside Ireland.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

RTÉ Doesn't Deserve the Shade it Gets

Personally, I don't get all of the shade RTÉ gets. I understand some but the vast majority is just people angry that they have to pay a tv licence, and let's be honest, most people complaining don't pay it anyways. However RTÉ's funding model is fundamentally broken, not only has it not seen profits for years, not only does it not even fund RTÉ enough, it also makes the public angry about the fact they have to pay €150 a year. I think that it should be funded by the government like the Australian ABC. RTÉ should get enough money to be able to expand, not cut back. If RTÉ is funded well and has enough money, it's output on television, radio and online (RTÉ.ie and RTÉ Player) will significantly improve.

30 October 2023
Unprompted review
Rated 1 out of 5 stars

5 minutes a night twice a week

5 minutes a night twice a week, these morons have the rest of the week to make sure their lotto machines are working correctly, yet Saturday 21st October,

they have to cancel it because of "technical issues". In light of their previous behaviour giving underhand payments to so called "Celebrities " they should be closed down permanently, they will not be missed.

21 October 2023
Unprompted review

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