Rude Dog Food Reviews 

235
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their dogs love the food, noting that even extremely picky eaters finish every single meal with great enthusiasm. People truly appreciate the high quality ingredients, praising the well balanced combination of fresh meat, fruit, and vegetables that supports overall canine health. Buyers are also impressed by the efficient ordering platform and the exceptionally fast delivery times. However, some people mentioned problems with courier delays causing orders to arrive completely defrosted or partially thawed. Consumers also noted occasional difficulties with delivery logistics and packaging containers cracking or leaking during transit.

What people talk about most

Product

Customers report positive experiences with the product, noting that their dogs thoroughly enjoy the food and... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the wholesome ingredients... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Order

Consumers experience mixed feelings regarding the ordering process. Many reviewers praise how simple it is to... See more

Service

Users describe positive interactions with service, highlighting excellent and efficient delivery without... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I changed to complete rude dog food about 6 months ago as my dog had constant diarrhoea on another highly rated complete raw dog food brand it cleared instantly and we have never looked back, Ordering... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. #74 of 97 best companies in Animal feed shop

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(235)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speed delivery

Speed delivery, 2nd time ordering. Pup loves the puppy raw mix he moves biscuits out the way so he can have the meat. His coat has lovely shine and he is always full afterwards. Really recommend

27 August 2024
Rude Dog Food logo

Reply from Rude Dog Food

We are soo pleased! We love hearing about our customers experiencing the health benefits of RUDE food! Thankyou for being a part of our pack!

Rated 5 out of 5 stars

The dogs love it

The dogs love it! It arrived quickly, and I love the handy containers it comes in.

20 August 2024
Rude Dog Food logo

Reply from Rude Dog Food

We are soo pleased. Yes our water tight containers are a fan favourite! Thankyou for the review and thank you for feeding RUDE

Rated 5 out of 5 stars

My 18 month old Collie Skye absolutely…

My 18 month old Collie Skye absolutely LOVES this food. Skye has been fussy with her food in the past with a ‘take it or leave it’ approach to her food, which has been difficult because she’s an active Collie.
She wolfs down Rude Dog food & I’m just annoyed I didn’t start her on this sooner!
I had a couple of queries prior to ordering and found the response to be very knowledgeable to my breed, invested in the care of my dog and very quick with the reply. Thank you!

14 August 2024
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Reply from Rude Dog Food

We are soo pleased your dog loves the food! Thankyou for supporting our small business, we are very proud to be your chosen dog food supplier!

Rated 5 out of 5 stars

Excellent dog food

Excellent dog food, dogs very well on it and absolutely love it Delivered promptly and regularly, or one off deliveries

17 July 2024
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Reply from Rude Dog Food

Hi Cherry! We are soo pleased you're happy with the food and the service! Thankyou for leaving a review!

Rated 3 out of 5 stars

Ingredients are unclear

My dog really enjoys the food. But the ingredients listed on the packaging differ from the ingredients listed on the website for many of the different flavours. The main problem is it’s really not clear if the ones called lamb, or beef, or turkey (80-10-10, or completes) contain chicken. My dog is allergic to chicken so I can’t risk buying any of them apart from the venison-lamb hypoallergenic. I did let the company know the inconsistency in the ingredients (packaging vs listed on website) and they said they’d update it. But I can still see the same errors weeks later. It’s such a shame! And I don’t know what is correct (ie chicken or no chicken in them!). I like feeding my dog a variety of proteins but I can’t buy the variety from this company as their ingredients are really unclear. Trusting the ingredients are as listed is really important for raw dog food.

22 July 2024
Unprompted review
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Reply from Rude Dog Food

Hi Emily, We are soo pleased your dog enjoys the food!
Also, thankyou for bringing this to our attention!
We have now rectified any misinformation.

Rated 5 out of 5 stars

A super clean process which is what I…

A super clean process which is what I wanted. You don’t have to handle any of the food, it doesn’t smell at all and my dog loves it!

10 July 2024
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Reply from Rude Dog Food

Hi Swoz, we are soo pleased you are happy with the food, packaging and service! Thankyou for taking the time to leave us a review! It really helps :)

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, so helpful when starting our raw food journey :)
And can safely say our Puppy enjoys it immensely if the way he licks his bowl clean is anything to go by!

17 July 2024
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Reply from Rude Dog Food

Hi Lisa, thank you for the review! A clean bowl is our guarantee :)

Rated 5 out of 5 stars

Excellent service

Excellent service
Excellent customer service - very quick to answer any questions I had
Excellent product

15 July 2024
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Reply from Rude Dog Food

Hi Julie! We do our best to help with any questions people have! Thankyou for taking the time to leave a review!

Rated 5 out of 5 stars

Rude Dog food

Been using Rude Dog food for over a year for my Cavachon, who from a puppy was a very fussy eater until I started giving him Rude Dog food. Now he can’t wait to eat his food and is usually nagging me way before dinner time for me to get it for him! His energy levels are better and where he had previously had a bit of a stiff hip that appears to have resolved itself. Highly recommend Rude Dog food if you want to give your dog the best!

10 July 2024
Rude Dog Food logo

Reply from Rude Dog Food

Hi Clare, Thanlyou for taking the time to leave a review!
He are soo pleased that you're happy with RUDE Dog Food :)

Rated 5 out of 5 stars

Reliable and top quality

Always a prompt reliable delivery. The product is top quality - my dog absolutely loves it.

9 July 2024
Rude Dog Food logo

Reply from Rude Dog Food

Thank you for the review Scott! We are soo pleased your dog loves it!!

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