Recently bought an Apple Watch Ultra 2 and really happy with the product. The watch is in excellent conditions and came as was advertised. Value for money surely.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phone arrived quickly, working fine and in very good condition - so I was very pleased. Unfortunately, as a technophobe, I was not able to even set it up properly, and really struggled, so decided... See more
Company replied
Exactly as described. Pristine condition, check. Delivered within 3 days, check. No dramas and to be honest I was expecting one. Deal seemed too good to be true which usually means there's something d... See more
Company replied
Bought a refurbished iPhone 11 in December 2021. After 5 months it started behaving erratically, switching off mid use, even with full battery. This then became increasingly frequent and now battery d... See more
Company details
Information provided by various external sources
You want a new smartphone but you don’t want to pay the earth. We know buying used tech can be daunting. How do I know what I’m buying is legit? Will it work? Am I being overcharged? Let us introduce ourselves – We are RueZone, the place where you can buy preloved smart tech without the worry
Contact info
Unit 4, Eastcote Industrial Estate, HA4 9XG, Ruislip, United Kingdom
- 0203 150 1570
- info@ruezone.com
- ruezone.com
3.6
Average
219 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ruezone - great company
Ruezone have a very open and honest web presence which is refreshing. I purchased a Galaxy S5 at a very fair price which came with charging lead and SIM card ready to go. The phone is in excellent condition as stated and I am very happy with my purchase and the customer journey.
1 March 2021
Unprompted review
Great company kept me informed all way…
Great company kept me informed all way up to the delivery The phone is in very good conditions and I am well pleased
Nice little gesture with some good quality face mask
Will be more than pleased to recommend
26 February 2021
Very good and quick delivery fantastic
24 February 2021
Great service
Great service. Very pleased with my phone. Would highly recommend this company to anyone.
21 February 2021
Excellent service
Excellent service. My wife is very happy with the new phone. I’ll be back soon for one for myself.
20 February 2021
Shouldn’t hesitate using this company…
Shouldn’t hesitate using this company for a refurbished phone so please with the phone I got for my daughter it’s was good as new and a excellent price don’t like I’d buy a new phone again
17 February 2021
Excellent service
Excellent service. Item delivered within a couple of days of ordering. Would use again
12 February 2021
Everything was excellent
Everything was excellent. I would have awarded 5 stars if you had included a mains adapter with the charging lead.
11 February 2021
I rang RueZone in panic as I had…
I rang RueZone in panic as I had dropped my mobile in water just before Christmas.
James answered my call and was so lovely and helpful... And my new mobile arrived a few days later...
I'm delighted with it and the service I received ..a BIG thank you to James and RueZone x
11 February 2021
So far I am very happy with my I phone…
So far I am very happy with my I phone thank you.
11 February 2021
The product was exactly what I need
The product was exactly what I need. Easy to purchase and efficient delivery
11 February 2021
Great condition phone
Great condition phone, packaged well with all items needed to set it up. Fast delivery and great communication, thanks Ruezone
9 February 2021
Great !
Samsung S7. Delivered at the agreed time, exactly as described and as expected. I honestly recommend.
9 February 2021
Fast delivery
Fast delivery, all as described and thank you for present of face masks with it! Highly recommended to buy from Ruezone!
9 February 2021
Wanted a reconditioned iPhone 4s
Wanted a reconditioned iPhone 4s - I got a little confused as to the delivery - but next day delivery is as they said....they were very positive in their response to me and very helpful....the phone is as described - happy!!
29 January 2021
Unprompted review
Reconditioned Samsung
The phone is very smart and was delivered in two days. So far very pleased with my purchase.
25 January 2021
Unprompted review
Good working order no problems arrived…
Good working order no problems arrived on time wellll pleased
21 January 2021
Unprompted review
Good quality refurbished phone
Good VFM and exactly as described. Arrived before stated date. Would use again.
19 January 2021
Unprompted review
Problem fixed quickly
I had a software problem on my HTC M8 which meant it wouldn't start up. Ruezone agreed to repair it under the warranty and it was returned swiftly, fully working. Thankyou!
19 January 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.