Rug Love Reviews 

284
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I was so happy with my 1st rug that I've ordered 3 more, 2x Oxford OXf00 and Comfy CM00, the colours are great, I've had no shedding, the prices and delivery are fantastic and more importantly my l... See more

Rated 5 out of 5 stars

Superb service from start to finish. I’ve never ordered a product before and received such great communication throughout the process - it was very helpful and appreciated. The courier, DX Delive... See more

Rated 5 out of 5 stars

We Absolutely love the rug and so does my son who is autistic and loves soft things to touch, it is really soft and thick but very light. And looks brilliant very vibrant colours actually does look li... See more

Rated 5 out of 5 stars

What a lovely company to deal with. Our delivery had a problem finding our new build house and within minutes of the delivery failing, Robert had sent an email offering his help. The rug was then flaw... See more

Company details

  1. Rug Shop

Written by the company

The Most Loved Rug Store - UK's 1st Augmented Reality Rug Visualizer. Home of Scandi-Boho. Klarna/Clearpay/Laybuy. Shop Insta. Always Free Delivery. Price Match Promise. Simple Automated Returns. 1,000+ 5* Photo Reviews. 40k Instagram


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(284)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loving my rug love rug ❤️

The rug and the customer service Robert is amazing thank you so much I love it and will definitely know where to go when I need a new rug thank you so much x x x

5 March 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello Kelly, Thank you so much for giving us another chance. Glad to hear you like your new rug :) Best Wishes, Robert

Rated 5 out of 5 stars

I'm very pleased with my rug and with…

I'm very pleased with my rug and with Rug Love's speed of delivery.

21 February 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello Mark, thank you for taking the time to leave us a review, It is appreciated. Glad to hear you like your new rug :) I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert

Rated 5 out of 5 stars

My rug came really quickly easy to…

My rug came really quickly easy to order excellent service .The rug is super quality I am so pleased with it excellent customer service thanks so much ruglove 🥰

19 February 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello Tracy, Thank you for taking the time to leave us a review and kind words, It is appreciated. Best Wishes, Robert

Rated 5 out of 5 stars

Good Quality Rug

When you purchase items from pictures via the internet one can never tell the quality. But we were pleasantly surprised of how well it was made. The colours matched our decor to the "T", and just the right size.
The price was very competitive backed up by excellent delivery time. Recommended Company.

19 February 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello John, Thank you for taking the time to leave us a review, It is appreciated. Glad to hear you like your new rug. Best Wishes, Robert

Rated 5 out of 5 stars

Amazing company with perfect rugs and a…

Amazing company with perfect rugs and a very profissional customers service !!

19 February 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello Vanda, Thank you for taking the time to leave us a review. You are one of our best customers, It is appreciated. Best Wishes, Robert

Rated 5 out of 5 stars

We got a lovely rug from ruglove

We got a lovely rug from ruglove - great price, good delivery and quality proven to be good. Recommended.

19 February 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello Lesley, Thank you for taking the time to leave us a review and kind words. I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert

Rated 5 out of 5 stars

On my 2nd rug from this company

On my 2nd rug from this company, came very quickly and lovely quality.

19 February 2022
Unprompted review
Rug Love logo

Reply from Rug Love

Hello Joanne, Thank you for taking the time to leave us a review, It is appreciated. I look forward to welcoming you back to Rug Love as a valued customer. Best Wishes, Robert

Rated 5 out of 5 stars

Fabulous business

I have bought two rugs from ruglove. I experienced a great service through my purchases. The quality of the rugs is fabulous and the designs are beautiful. A fabulous business and I will definitely make more purchases and recommend to family and friends.

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Such a huge selections of rugs, all of such high quality.

We have many rugs from this company, and no complaints with any.

What sells it for me with this company is the customer service. They go absolutely above and beyond and have such a good rapport with their customers ! Amazing and highly recommend!

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Quick delivery

A good range of rugs to choose from so a little spoilt for choice but was very happy with the one I went with. Good quality and perfect for the area I needed it for.

19 February 2022
Unprompted review

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