Rugmaster Reviews 105

I’m really impressed! I thought it was too late for my Persian tabriz rug but rug master proved me wrong, the restoration was phenomenal and the service was quick.

Ringmaster were great. They were polite and respectful you don’t see that so often anymore. They collected and delivered as promised and did a super cleaning job. The rug and smells as good as new. Fab service.

A great service very kind and accommodating as we went through many rugs until I was happy with my choice
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Excellent job. The rugs are sparkling and as good as new. Sam was lovely to deal with and definitely knows his stuff. I was very happy with the service I received.

I saw a moth larva on my cherished Beni Ourain vintage rug and it hadn't been cleaned in five years, so it was time for these guys to step in. Efficient pickup and drop off for free, rug inspection, moth proofing, and most importantly -- restoring it to fluffy white brilliance -- all done for a reasonable price. Will 💯 use again.

Really friendly personal service, from initial quote to pickup and drop off. We were moving and they were able to pick up our four rugs from the old address and deliver to the new place, which was great. One of our rugs had some staining from coffee and various other spillage and now looks good as new. All the rugs came back lovely and clean. It was such a painless experience I would not consider anyone else next time the rugs need a clean.

Helpful, knowledgable and speedy service. Excellent cleaning - couldn’t be happier!

Wonderful experience - so quick, so effective and very kind human service. Literally picked up the day I got in contact and dropped back not long after.

Excellent service! Our hall runner looks like new, having been cleaned, mended and returned in record time. We will definitely use you again!

I have used Rugmaster on a few occasions and they always leave a lasting impression from pick up to delivering my rugs which look like new. They offer a wonderful clean and repair service and I am a happy customer. I highly recommend Rugmaster.

Our old Kilim was soaked by a brown water leak. Rug master cleaned it up beautifully. Very helpful and friendly staff. A job very well done

Great company, they collected our rug and kept us up to date.
Would recommend and use again.

Great service which started with a home visit. Some valuable and well loved rugs came back wonderfully light having lost the weight of years of dirt and dust and the colours have really improved. The only small comment is that I think it would help if the pricing of the services provided were a little easier to understand and transparent.

Can’t fault the service, it took a while, but I guess you can’t rush a decent job. I’ve had nightmares with other companies so very pleased to have found someone that does what they claim.

Excellent service, cleaned two large Moroccan rugs for us in a week’s time including delivery and drop off. Very professional and courteous - would recommend.

Rug came back as new after dog using it as a scratching mat! Collection and delivery efficient, very friendly.

I found this company by chance. I was searching for a rug cleaning company that deals with moth infestations, and collects. These guys are awesome. They made time for me and collected the rug the same day I enquired, and dropped the rug off as soon as it was ready. I have a very large black fluffy rug. Beautiful rug, but way too big to shake out. I had the rug for about 5 years. So you can imagine the amount of trapped dirt I had in it that the hoover couldn’t reach. And on top of it I needed to get rid of any form of larvae or eggs that might have been in it. They deep cleaned it and treated the rug for moths. It came back nice and beautifully cleaned with a protective coat on it from the moths. The rug looks brand new. Will definitely be using them again when needs be. Thank you Rug masters. :-)

Great customer service and impecable job. Thanks for the quick turnaround!

Sam and his team did an amazing job on shortening my rug. I can hardly tell where it was cut and put back together. David collected and delivered it and was polite and efficient always. I highly recommend.