My therapist is simply a perfect fit, clear, concise, thought provoking insight with a great spirit. I think being able to tell rula who you are looking for and then giving you options of who to be ab... See more
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Written by the company
Our mission is to make mental healthcare work for everyone.
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United States
- rula.com
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Replied to 98% of negative reviews
Typically replies within 48 hours
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My favorite way to get help
Team members are super up front about what they offer and how comfortable they feel treating you. It doesn’t feel like they’re treating you for money but to help you be your best self. The site itself is super easy to use and it has made my mental health journey so accessible.
Extremely easy to browse providers and…
Extremely easy to browse providers and schedule appts. Very upfront regarding cost and insurance coverage. Awesome platform
Amy was great
Amy was great! She listened to everything and had feedback for me.
Rula was unclear about payments
Rula was unclear about my payment polices when I first started. As a result, I am being left to handle a bill I cannot afford. Instead of giving me an easy monthly payment plan, they are making me sign up with a credit agency which I do not qualify for. Customer service has done nothing help and has treated me as a paycheck than a patient who truly needs care. They do not care about results or getting better, only the money. STAY AWAY!!!

Reply from Rula
The process is so smooth and the…
The process is so smooth and the provider is amazing.
It's been great experience with both…
It's been great experience with both scheduling and the professional. I'd recommend. Great approach for my condition.
I found Rula to be extremely easy to…
I found Rula to be extremely easy to navigate and I found the right therapist right away. Online therapy is very convenient for me. The booking process is easy to navigate and I would recommend rula to anyone.
Never used this kind of platform,but…
Never used this kind of platform,but found it very easy to navigate
I love the ease of the program and…
I love the ease of the program and experience
I found an amazing provider
I found an amazing provider, and the app is so easy to use. Very easy booking system. 10/10
Overall experience from beginning to…
Overall experience from beginning to end was very easy to understand. The response to my concerns were very quick and helpful. The efficiency of scheduling and reminders is helpful during a busy week. The service with finding the appropriate and best provider is also for my needs was easy to follow.
Not worth it
I absolutely love my therapist; however, I finding the psychiatrist I picked doesn’t seem to be very helpful. After 40 minutes of voicing struggling as a postpartum mother and being put on a medication I have never been on, I emailed regarding symptoms I’ve never had taking the medication and so far I have been dismissed. This to me is actually shocking considering I was recommended this website being wonderful for postpartum mothers. The psychiatrist will told me one thing and what I’m getting emailed is different. It’s definitely confusing especially trying to navigate a new life with a newborn.

Reply from Rula
I have had a terrific experience
I have had a terrific experience with my Rula therapist. I was able to chose her by her credentials and ideals instead of being assigned a person. She is open and knowledgeable and always makes me feel seen and supported. I appreciate her consistant availability for weekly or bi-monthly appointments - according to my needs.
If at first you dont succeed....
My experience with Rula didn’t start out as positively as I had hoped. The first counselor I was matched with just wasn’t a good fit for me, and that made the beginning of the process frustrating and a little discouraging. When you’re reaching out for counseling, finding someone you feel comfortable with and can genuinely connect with makes such a difference.
I decided to give it another chance, and I’m very glad I did. I was eventually matched with a counselor who is a much better fit for me, and my experience has completely changed. I feel comfortable talking with her, I feel heard and understood, and I genuinely enjoy working with her. I appreciate that Rula gave me the ability to keep looking until I found the right person rather than feeling like I had to stay with someone who wasn’t a good match.
So while my experience didn’t have the best beginning, I’m very happy with where I ended up. Sometimes finding the right counselor takes more than one try, and I’m glad I didn’t let that first experience keep me from continuing.
I chose 9 because I enjoy my therapy…
I chose 9 because I enjoy my therapy sessions. I like that my therapist listens to me and empathize with me.
He understands that my mental health condition is ongoing and a permanent due to the violent assault rape attempt that occurred on October 15, 2020.
I have truly been traumatized because I thought I was gonna die and never see my daughter Divinity again.
I'am grateful to be alive. And, that I can talk about what happened in my therapy session.
Anthony my therapist is doing a great job because it's hard to hear the details from the assault rape attempt.
Anthony is compassionate and incorporates biblical scripture and prayer in our sessions and I really like that.
Choosing a therapist was fairly simple
Choosing a therapist was fairly simple, I appreciate the information provided so that I could make a decision. I’m very pleased with my therapist.
unprofessional
they took unnecessarily long to approve my insurance and when it was finalized I got an email saying my appointment was cancelled because the provider didn't accept my insurance!!!

Reply from Rula
I found a therapist who speaks my native language
for a long time I am looking for a Farsi speaking therapist as it was hard for me to talk deeply from my heart in a second language.
Overall it has been very great…
Overall it has been very great experience.
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