runautoparts.com.au Reviews 

124
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, reasonable prices, and high quality of the automotive replacement parts received for various vehicle models. People also appreciate the helpful support team and the ability to easily verify vehicle compatibility to ensure proper fit before purchasing online. Buyers often mention that packages arrive promptly and that the components match the original descriptions perfectly. Some reviewers were not happy with occasionally receiving incorrect items despite providing vehicle details during the checkout process. A few consumers also encountered slow responses when attempting to process returns or resolve order issues.

What people talk about most

Product

People report positive experiences with product, noting that items arrive promptly, fit perfectly, and are... See more

Delivery service

Consumers find delivery service to be extremely positive, consistently reporting prompt and fast shipping... See more

Price

Reviewers highlight positive aspects of price, expressing strong satisfaction with the affordable costs and... See more

Service

Customers consistently note positive experiences with service, highlighting excellent overall support and... See more

Order

Users describe positive interactions with order, noting that the website is easy to navigate and purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying from Run Auto Parts for some time now and have never been disappointed. Their website is easy to use as is the checkout. I've always had fast postage, with no issues whatsoever. I... See more

Rated 5 out of 5 stars

Parts arrived as ordered. Good communication when I raised a question about the processing time. Have bought a number of times before and will continue.

Rated 5 out of 5 stars

RUN Auto Parts, provided me the opportunity to confirm the correct part for my Mercedes car to make sure the part suited my particular engine. Also asking for the VIN No - Just to make sure !! De... See more

Rated 5 out of 5 stars

Had the exact part number I was looking for to replace my ute canopy gas struts. Ordered 19/08 and received it 31/08. They fitted perfectly.


4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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No recent history of asking for reviews

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4.7

All reviews

(124)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I received the right part and within the delivery time frame. It’s a great idea having the parts check system.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

No parts received or sent.
No communication about what's going on with the parts.
I would put minus stars if I could.
Don't bother with this business.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Great for classic cars!

Great as always, Always get my filters and other items for my E34 here! Fast shipping and always the correct parts. My number 1 shop for all my classic BMW parts 👍

30 May 2025
Unprompted review
Rated 1 out of 5 stars

"RUN" Biting the hands that feed them!

I bought a water pump pulley 2 months ago after 'RUN' online order site confirmed this part for my car, but as it turned out this simple item was the incorrect fit. They sent the wrong part. I needed the next size down. Did they resolve my simple request for a quick fix return & replacement? No! It fell outside their "30 day" warranty return policy! Even after Emailing them with a simple explanation & photos they still said NO!! Unbelievable.. never again. Bureaucracy stomping on common sense!

8 January 2025
Unprompted review

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