Runners Sliding Systems Reviews 108

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Had a delivery problem which Runners sorted out very quickly. I would add it was not there problem but they helped anyway. Also extremely impressed with the Invisible door, not the easiest thing to a... See more

Rated 5 out of 5 stars

I had a bathroom door that slides into a wall pocket and one of the rollers had split, so the door was very noisy and would jam. I found the replacement at Runners, (different type to that originally... See more

Company replied

Rated 5 out of 5 stars

Very happy with the support from Runners. The door slide system they supplied was good quality and works very well. Also, the packaging had got damaged in transit resulting in some of the parts being... See more

Rated 5 out of 5 stars

We recently purchased a sliding door system for some cabinetry we manufactured. Sliding door systems are my pet hate as they're normally either over complicated, poor quality or over priced. This wa... See more

Company replied

Company details

  1. Door supplier
  2. Construction Material Wholesaler

Written by the company

Runners is a forward thinking, dynamic company based in the heart of England. We have progressively developed a range of sliding door systems, unparalleled for their durability, versatility and simplicity. Uv, easy to install and offer the best value for money. We recognise that customer service is of utmost importance in today’s busy commercial market. To this end Runners has an ongoing programme of continual improvement based on customer feedback. We carry large stocks to enable us to rapidly respond to customer needs. For special requirements and advice our in-house design team is available to help. Whatever your application there’s a Runners system that provides the solution.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good price

Good price, delivery, excellent
Perfect

28 September 2023
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Thank you for your review Adam!

Regards,
The Runners Team

Rated 5 out of 5 stars

Easy website with detailed…

Easy website with detailed specifications. Products delivered were as specified and on time. Would use again.

22 August 2023
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Fantastic, great to hear! Many thanks for your review!

Regards,
The Runners Team

Rated 5 out of 5 stars

Excuse me gentlemen it appears the breakdown has arrived

Great quick service very happy, hope they work as described. Might be a game changer. Not fitted yet but looking forward to doing it, crossing my fingers. If they work as described and as expected we should be ordering a fair few of these 👍🏼

22 July 2023
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Hi James,

Great to hear! looking forward to hearing how it goes!

The Runners Marketing Team

Rated 5 out of 5 stars

Product was easy to order

Product was easy to order, payment quick and was delivered promptly.

3 July 2023
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Hi Antony,

Many thanks for your review, glad to hear how easy your purchase has been :)

Regards,
The Runners Marketing Team

Rated 5 out of 5 stars

happy

very quick delivery. Nice product. The track had a crease in it Runners uk sent a new one straight out and we received this a day later

28 June 2023
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Hi Luke,

Great to hear you got your replacement, we hope you are happy with the end result.

Regards,
The Runners Marketing Team

Rated 5 out of 5 stars

Easy to order and good response to any…

Easy to order and good response to any questions asked with a prompt delivery, when one part of one of my deliveries failed to arrive the problem was quickly rectified

12 June 2023
Runners Sliding Systems logo

Reply from Runners Sliding Systems

Thank you Brian! We aim to rectify any issues in a fast and timely manner!

Regards,
The Runners Marketing Team

Rated 5 out of 5 stars

Helpful staff

Item ordered arrived quickly and was good quality, staff were very helpful on the phone to ensure swift delivery for me.

24 May 2023
Rated 5 out of 5 stars

Swift dispatch/delivery

Swift dispatch/delivery. Product as described and easy to work with. The instructions for assembly were clear and produced an accurate outcome

27 February 2023

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