Run North West Reviews 12,027

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 7,176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and competitive pricing, often finding products cheaper than elsewhere. Many people appreciate the excellent service, noting the efficiency of their orders and the overall smooth transaction process. The products themselves are frequently highlighted for their quality and wide selection, with many consumers expressing satisfaction with their purchases. Reviewers also frequently mention the thoughtful personal touches, such as handwritten notes and sweets included with their orders, which enhance the overall shopping experience. However, some people were dissatisfied with certain product qualities, citing issues like thin, non-breathable materials and loud squeaky soles.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting its speed and... See more

Product

Reviewers highlight positive aspects of product, praising the great selection and quality of shoes, with many... See more

Service

Customers had positive experiences with service, consistently praising the brilliant and amazing service... See more

Price

People report positive experiences with price, often noting great value and competitive pricing. Many... See more

Order

Customers consistently note positive experiences with order, praising the super easy and quick ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product (Nike Vomero Plus men's running shoes) available in a range of colours and at a competitive price; delivery was prompt and with good comms from Run North West throughout. Will no doubt b... See more

Company replied

Rated 5 out of 5 stars

The purchase was effortless. The purchase is just as described and also a super discount, the best l found after looking around for the trainers. The packaging was just right and a thank you note insi... See more

Rated 5 out of 5 stars

Good shop, super fast delivery and the cheapest I could find the shoes I wanted. Plus they added a personal note and a some sweets which wasn't necessary but they obviously care about customers. Will... See more

Rated 5 out of 5 stars

All the team members at Run North West are experienced runners and are qualified to give you the best advice. Nothing is too much trouble they really take their time with you I couldn’t recommend them... See more

Company replied


Company details

  1. #1 of 41 best companies in Running Shop
  2. #1 of 124 best companies in Activewear shop
  3. #1 of 19 best companies in Event Planning Service
  4. #1 of 235 best companies in Fitness and nutrition
  5. #1 of 151 best companies in Sportswear Shop

Written by the company

Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.

Our Commitment To You

Written by the company

Free Shipping Over £50!
Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
Hassle-Free 90 Day Subsidised Returns
We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
FREE Gait Analysis
We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.

Contact info

5.0

Excellent

TrustScore 5 out of 5

12k reviews

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Rated 5 out of 5 stars

All the team members at Run North West…

All the team members at Run North West are experienced runners and are qualified to give you the best advice. Nothing is too much trouble they really take their time with you I couldn’t recommend them highly enough.

28 May 2026
Run North West logo

Reply from Run North West

Hi Tracey,
Thank you for taking the time to leave us a review.
We are delighted that you have received expert advice off our Run Specialists. As an independent business, we pride ourselves on our customer services!
Best wishes,
Lydia @ RNW

Rated 5 out of 5 stars

Friendly service

Friendly service and good price for the running shoes. The shop is also very well layout with customers parking which is handy.

9 May 2026
Rated 5 out of 5 stars

Great service

Great service, purchasing from Run North West I was guaranteed a genuine purchase, good variety of trainer & fast delivery. Will definitely recommend.

28 May 2026
Rated 5 out of 5 stars

Awesome buying experience

Great item arrived well packed and quickly the whole transaction went smoothly The staff seem very friendly and left a little thank you note which was kind id happily buy more of them again.

26 May 2026
Rated 5 out of 5 stars

The best customer service!

The best customer service!! Dan was super quick at responding to my email query and delivery is very quick.
Just ordered another pair of trainers and they are fab. Thank you! Also added a cute thank you card and sweets which was very nice touch. You won’t be disappointed.

8 May 2026
Rated 5 out of 5 stars

Great online experience

Great online experience, well laid out web site, easy navigation, clear product details and simple, smooth and quick ordering process. Good communication on the order and fast delivery with a personal thank you in every order.

28 May 2026

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