Ruse Pet Lifestyle Reviews 

31
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The team is very hands on, they reached out to confirm my dog’s details, so they can get the size right in one go. The product itself is really good quality. All in all a pleasant experience. Would... See more

Rated 4 out of 5 stars

While the product itself is really good appearance and quality wise, the exchange process was a choppy experience. The prompt replies before placing the order turned into complete silence when I tried... See more

Rated 1 out of 5 stars

Your delivery partner Bluedart courier didn't delivered parcel on expected date. They confirmed my address on 31st October and said now late we deliver your parcel on nxt day Bt they not... See more

Rated 5 out of 5 stars

Amazing site to order from. Have affordable and variety of garments to order from. I ordered from my pet and the sis didn’t fit. The exchange and return process was so smooth and convenient. Love it.... See more

Company details

  1. Pet Care Store

Written by the company

Welcome to Ruse, where pets strut their stuff in style! 🐾 At Ruse, we believe every pet deserves to look fabulous and feel fantastic. Our mission is to bring you the quirkiest, most unique pet apparel and accessories that turn heads and wag tails. From cool printed collars to cozy outfits, each product is crafted with love and top-quality materials to ensure comfort and durability. We’re a team of passionate pet lovers dedicated to making your shopping experience as delightful as a belly rub. Our customers are at the heart of everything we do, and we pride ourselves on delivering exceptional service, speedy shipping, and hassle-free returns. Join the Ruse family and let your furry friend’s personality shine through our stylish collections. Don’t forget to share your pet’s new look with us on social media using #itsaruse – we love seeing our products in action! Ruse isn’t just a brand; it’s a celebration of the bond between pets and their humans. Shop with us and discover the joy of dressing your pet in the coolest gear around!


Contact info

3.9

Great

TrustScore 4 out of 5

31 reviews

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3.9

All reviews

(31)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never got my order

I never got my order

27 June 2026
Ruse Pet Lifestyle logo

Reply from Ruse Pet Lifestyle

Hello! Your order was dispatched on 27th June, the package reached your city on 4th of July. However, they were unable to deliver the same due to operational issues in your city, so the same is not in transit and being returned back to our warehouse. In the meantime, we are dispatching a fresh product with new tracking and a different courier. This would be delivered to you within the next two business days.
We sincerely apologize for the inconvenience caused due to this unforeseen delay.

Rated 5 out of 5 stars

Pleasant experience

The team is very hands on, they reached out to confirm my dog’s details, so they can get the size right in one go.
The product itself is really good quality.
All in all a pleasant experience. Would definitely shop more and recommend as well.

20 June 2026
Rated 4 out of 5 stars

Customer Service needs work

While the product itself is really good appearance and quality wise, the exchange process was a choppy experience. The prompt replies before placing the order turned into complete silence when I tried to place an exchange request. Also calls to the customer care number are not received at all atleast in my experience. Eventually figured out the process in the website and it was done

10 November 2025
Rated 5 out of 5 stars

Wonderful shirts

My Teddy loved the shirts and colors. Very nice fit. I always consider Ruse as it's reliable and provide very nice discounts. Just go for ruse😊👍

27 February 2025
Rated 5 out of 5 stars

Nice tshirt and good experience with the team in choosing the size and also exchanging the tshirt

I have ordered csk tshirt for my dog. I have chat with the team regardithe size and they have helped me with the size. But the size L was loose and again i have contacted to the team for exchange and got the size M. Team has helped me a lot with the size exchange and i love the tshirt . It looks so nice on my dog. Its a cotton sleeveless tshirt which is perfect for summer.

22 February 2025

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