RVshare Reviews 16,782

I attempted to rent an RV through RVshare, but after checkout I received an email informing me of several unexpected insurance fees—none of which were clearly disclosed upfront, and there was no way to opt out. I tried contacting customer service immediately, but no one answered. Days later, I finally spoke with someone who clearly had handled this type of complaint many times before. They walked me through the cancellation process—but still kept the “service fee” despite the misleading experience.

I’ve rented RVs, homes, and more over the years, and this was by far the strangest and least transparent experience I’ve had. I ended up canceling and losing money, but I felt compelled to leave a review so others are aware. There are better, more honest local companies out there—do yourself a favor and avoid RVshare.

RV Share is an absolute nightmare of a company—stay far away! I booked an RV on March 4th for a family trip, shelling out a ridiculous $1,600 for just 4 nights. I told them exactly where I was going, spent over a month studying the area and the RV, and made campground reservations to ensure everything was perfect. My family—kids included—was buzzing with excitement for what was supposed to be an unforgettable getaway.
Then, on April 8th—ONE DAY before I was set to pick up the RV on April 9th—I got a notification that flipped my world upside down: the RV I booked and paid for over 30 days ago was canceled. No warning, no reason, just a gut punch out of nowhere. I was in the middle of packing when it hit, and I couldn’t believe it. The day before pickup? Are you kidding me?
It gets worse. RV Share didn’t even have the decency to apologize. No “sorry,” no discount on another RV, no help finding an alternative—nothing. Just a smug, heartless “Screw you, too bad” vibe that left me stranded. I scrambled to contact them, but their customer service was a black hole: no answers, no support, just silence. They took my money and ran, leaving me with a canceled trip and a family to disappoint.
The emotional toll was brutal. My kids were crushed—they’d been counting down the days, and I had to look them in the eyes and explain why we weren’t going. All that planning, all that excitement—wasted. It’s not just upsetting; it’s infuriating. RV Share didn’t care one bit about screwing us over.
And here’s the real warning: this isn’t a fluke—it’s how they operate. Dig around online, and you’ll see this is common practice for RV Share. They lure you in with promises of a great trip, take your hard-earned cash, and then cancel at the last second with zero remorse. It’s predatory, plain and simple. People need to know what they’re signing up for with this sham of a company.
Do NOT book with RV Share. Save your money, your time, and your sanity. Go with a business that doesn’t treat customers like disposable trash. RV Share is a scam—they don’t deserve a single star, let alone your trust. Avoid them like the plague.

Found a great deal but once I got the quote and paid I was sent a email asking for me to buy insurance…$50-65 A DAY…we are not hauling this camper as the owner is delivering and setting it up for a fee!
RV share says too bad you have to buy it costing us another $400…
Ironically this insurance covers the owner driving it to, and from his place to our campground, insane.Plus he charged us $200 for an owners fee… fees fees fees

Had a great customer service experience with Jake where he was able to resolve an issue within minutes over phone and text.

Sage was a tremendous help to me. He helped take care of issues I was having when the camper I rented was sold before my trip. If I was just rating him I would have given him 5 stars. Why I gave 4 is because I was not contacted by the group who was going to help me find a replacement camper. I found that on my own.

Sage helped walk me, a person not fully tech savy, through the rental process . He was patient and extremely helpful.

Sage was AWESOME!! He was able to solve my complex (to me) problem quickly and with ease. Outstanding job Sage.
YOU ROCK!!

Renters representatives and owners representatives do not talk to each other tell the renters and owners totally different answers and it creates tension between owners and renters. There needs to be better communication for the road side assistance group. This group is terrible in assisting renters with tow trucks, repair services and other services on an ASAP basis. The renters are stuck on side of roads with RV's that do not work and the roadside assistance does not help them with their issues on an immediate basis. Very bad services for renters overall.

Jake was spot on and provided me everything I needed. I know I could go direct to him every time should I need to. The RV experience was easy.

Sage is very courteous and helpful! Has a very calm voice and patient too with me.

WOW Grace, with RVshare. service has exceeded my expectations. The entire transaction has been seamless. I sincerely appreciate this exceptional experience. I’ll definitely do future business with RV share and highly recommend them.

So nice & was extremely helpful in planning our trip.thank you

Very knowledgeable

We booked an RV through RVShare months ago... two weeks before our trip, the owner cancelled our reservation. RVShare sent us 4 emails offering $60 off to book a new reservation through their site. It took a few hours to find something on such short notice that would work for us, and then the $60 off code would not work.
When I called customer service they told me that the offer had expired... I had just received the most recent email less than 3 hours before making the reservation. They offered to send me a $25 off code... a far cry from $60 but at this point my hands are tied... I NEED an RV as I had already paid for the RV spot and made other arrangements based on having an RV on site for the event we are attending. Not to mention that there aren't any pet-friendly hotel rooms available in the area due to that event. They texted me the code... that one didn't work either... I called back... she sent me another code... which also didn't work. She then checked with her team and told me that at this time it appears promo codes are not working on the site at all. So, she said she would send me a $25 refund after the fact... I asked why I wouldn't get the $60 credit since that's the offer I was originally sent, now that we know codes aren't working. She said she would "try" but couldn't guarantee anything except the $25 off.
This has been the most stressful and upsetting experience. It shouldn't be this difficult to honor something that you promised as a company. I didn't have a choice but to use them this time... but I won't use them again.

I had a customer service inquiry and Lucas did a great job handling it.

Jake and Grace were both very knowledgeable and extremely helpful. I’ll be easy knowledge a game to start renting my RV on the platform.

Jake was polite, well spoken and helped me in minutes. Great experience.

Very patient and helpful.

Lucas was knowledgeable and patient. My computer would not let me book so he did it for me.
He said he would ask the IT people to find out why I can't do this online. He also offered a 5% cash back of total charges since 2023, 2024 and 2025 after I get back from this trip because of the inconvenience, which I appreciate. I already called twice last night and they were good too, especially Jake.

Telephone consult w/CS_Champ, Lucas B. Fantastic service experience. Used the APP to easily book my rental, yet had a follow-up concern. Looking fwd to my upcoming Glamping Experience!