Have been bringing my children here for over 10years now and cannot fault the amazing sight tests given. Annie is an exceptional optometrist and gives such a thorough examination. All the staff at... See more

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I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers. Excellent s... See more
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
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The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... See more
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Company details
- #8 of 18 best companies in Eye Care Clinic
- #3 of 20 best companies in Audiologist
- #2 of 23 best companies in Contact lenses supplier
- #1 of 16 best companies in Emergency care service
- #7 of 45 best companies in Glasses store
- #7 of 50 best companies in Sunglasses shop
About R Woodfall Opticians - East Dulwich
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
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Reply from R Woodfall Opticians - East Dulwich
The optom was so nice
The optom was so nice. Very professional. The eye test was very very detailed. She explained everything she did. Well done

Reply from R Woodfall Opticians - East Dulwich
Great Service and Care
Excellent service and delighted with the glasses and other products provided

Reply from R Woodfall Opticians - East Dulwich
I was given a thorough analysis of my…
I was given a thorough analysis of my eyes with empathy and humour
This was followed by a positive suggestion for sight improvement.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
A pleasant eye test experience
I was put at ease with regard to my annual eye test and each procedure was explained in detail and also the reason for it and the young lady was pleasant throughout

Reply from R Woodfall Opticians - East Dulwich
Fantastic experience
Fantastic experience, the optician Annie was fabulous, so thorough and kind

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
Good experience
Annie was charming and spent time ascertaining my current health and medications. The eye test, including the ocular temography, were swiftly administered and time given to explain and show results.

Reply from R Woodfall Opticians - East Dulwich
Professionals waiting to look after You
I was a little stressed and worried as my route to my apt took longer than expected so I called to apologise that i would be slightly late. The receptionist (Michelle) was really lovely and at once put my nerves to rest. Happened once before and the receptionist was not very pleasant.
The optician was very thorough and professional.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
Super friendly and welcoming staff
Super friendly and welcoming staff, repaired both pairs of my glasses including 1 pair that had been rejected by another opticians as unrepairable
Highly recommend you see these guys for anything glasses related you need!!!
The Welcome and hospitality from the…
The Welcome and hospitality from the front of house staff. The stylish Cup &Saucer and delicious coffee, and lovely Annie the Optician, who took such time and consideration during my examination. I have yet to collect my glasses but feel sure all will be well. Thank you all so much!
Theresa Barber.

Reply from R Woodfall Opticians - East Dulwich
Woodfalls in East Dulwich ***** …
Woodfalls in East Dulwich is always very welcoming and a pleasure to visit. Both the medical and administrative staff are considerate, efficient and professional.
Simply the best opticians for miles!
I have enjoyed chousing to go to Woodfall for fifteen years. The staff are a delight and couldn't be more helpful or considerate! There choice of frames is fantastic, but if you venture to the Crystal Palace branch There are more flamboyant frames and colours available.
Woodfall Opticians, It's a 20 out of 5 from me.
Roger B
Staff were very welcoming and the…
Staff were very welcoming and the optician very good and thorough.
Also all on time and efficien.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
Miss Annie Higgins is a lovely optician…
Miss Annie Higgins is a lovely optician and very reassuring. My glasses were made quickly and fitted efficiently.
The whole team in East Dulwich are very pleasant.

Reply from R Woodfall Opticians - East Dulwich
The very best of.......
Always return because of the exceptional service and really warm welcome I receive.
Professional, friendly family vibe from the whole team as soon as you walk through the door!

Reply from R Woodfall Opticians - East Dulwich
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