I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... See more
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See what reviewers are saying
A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... See more
Company replied
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
Company replied
Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... See more
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Company details
- #8 of 18 best companies in Eye Care Clinic
- #3 of 20 best companies in Audiologist
- #2 of 22 best companies in Contact lenses supplier
- #1 of 16 best companies in Emergency care service
- #7 of 43 best companies in Glasses store
- #6 of 48 best companies in Sunglasses shop
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
412 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Returning customer
As a returning customer the receptionist and optician couldn’t have been nicer and checked out my eyes thoroughly. It’s good to be back on their books.
27 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you very much for your kind feedback! We appreciate your continued support and look forward to seeing you again.
Friendly and intimate small business
24 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you very much for choosing Woodfalls Sydenham!
Inspires confidence.
3 February 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback.
Excellent personal care time after…
Excellent personal care time after time. First rate customer service and professional excellence.
31 January 2026
Reply from R Woodfall Opticians - Sydenham
It's delightful to hear that our team continues to deliver a level of service that leaves a lasting impression. We're truly grateful for your kind feedback.
Your support means a lot to us!
My optician Sarah was amazing and…
My optician Sarah was amazing and explained my test very well and it was very thorough.
The team at reception and the optalmic assistance were great as well making me feel very welcomed and gave me all the information about new lenses and all the options available . Thank you , we were amazing!
31 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that Sarah took the time to explain your eye test thoroughly and made the experience clear and comfortable for you.
Your kind words truly mean a lot to the whole team.
We look forward to seeing you again soon! 😊
Always a joy to go to these opticians
Always a joy to go to these opticians, service impeccable, always friendly.
14 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for such lovely feedback!
We are so pleased that you feel well looked after each time you come in.
Pleasant and professional service
Pleasant and professional service. I was pleased with the thorough eye test and an exceptional after service.
28 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your lovely feedback!
We're really happy to hear you felt well cared for throughout your visit and afterwards.
The team will be delighted to read this!
Great customer service
Great customer service. Thorough eye examination and detailed explanation.
Very friendly team and fast delivery of glasses.
21 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for sharing your experience with us.
Your feedback means a lot to our team!
We are pleased your experience reflected the level of care we strive to provide to every patient.
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review!
We are pleased your visit was a positive one and that our practice delivered the level of care and environment we strive to provide.
I found the staff very welcoming and…
I found the staff very welcoming and friendly. Hardly any waiting time and the optician patient and thorough.
29 January 2026
Reply from R Woodfall Opticians - Sydenham
We are pleased to hear your visit went smoothly and that our team provided attentive and efficient care. Thank you for sharing your experience and we greatly appreciate your feedback.
They do the best eye exam
All the staff are very attentive and friendly.
I have many concerns regarding my eyes and they listen, give advice and help alleviate some concerns with the best eye exams I've ever received.
21 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for this lovely review!
It's great to know our team's attentiveness and expertise helped ease your concerns and made your visit a positive experience.
Friendly and helpful
Friendly and helpful staff
Nice range of glasses/frames to choose from.
15 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much!
It's wonderful to know you felt welcome and you liked our glasses selection.
We hope you found a pair you like!
Helpful & friendly staff.
15 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you!
Our team will be delighted to hear this.
Caring, patient and professional
All the staff are knowledgeable and very helpful. They take time to explain everything and don’t rush you but are obviously very efficient and professional. They obviously care about the customers.
19 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for leaving a five star rating!
It's wonderful to know our team's expertise and attentiveness made your visit a positive one.
The information and care I received was…
The information and care I received was very good.
21 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. It's great to know your experience with us was positive.
Great service and staff
19 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for sharing your feedback. We are glad your visit was a positive one.
Reply from R Woodfall Opticians - Sydenham
Thank you for taking the time to leave a review. We are pleased your experience with us was smooth and convenient.
Reply from R Woodfall Opticians - Sydenham
Thank you very much for your feedback.
Yearly Eye Test
The optician was friendly and professional. She was clear in her instructions to me.
She explained everything she was doing and the purpose of each part of the eye examination.
5 January 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We're pleased to hear you felt well looked after during your visit.
Reply from R Woodfall Opticians - Sydenham
We're delighted to hear you found our team helpful and enjoyed the friendly atmosphere. Your kind words mean a lot to us!
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