A great product and reasonably priced, but it’s the customer service that is outstanding! Thank you again for all your help and I won’t hesitate to buy from you again.
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Welcome from all the staff in the palm restaurant Sea waslovely and warm at 26 degrees compared to 20 degrees in March Snorkelling is excellent from hotel Rixos pier with no need to go on separ... See more
Company replied
Bought wrist supports as heavy dumbbells taking toll (I'm nearly 50) feel great and have a nice finish. Got 14", probably enough for most people, easy tomput on (I've never used before)
Ordered adjustable dumbbells and ankle straps from RXROX. Order was sent out quickly and kept informed of tracking details. There was a problem as one of the dumbbells had arrived damaged. Contacted... See more
Company details
Written by the company
Driven by an intense passion for functional fitness training - RXROX provides quality WOD stash and Apparel from world class brands.
Contact info
5 Thornlea, WA15 8WL, Altrincham, United Kingdom
- contact@rxrox.co.uk
- rxrox.co.uk
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A great product and reasonably priced
A great product and reasonably priced, but it’s the customer service that is outstanding! Thank you again for all your help and I won’t hesitate to buy from you again.
Wrist support - Look great, robust and great design
Bought wrist supports as heavy dumbbells taking toll (I'm nearly 50) feel great and have a nice finish.
Got 14", probably enough for most people, easy tomput on (I've never used before)
RXROX Order experience
Ordered adjustable dumbbells and ankle straps from RXROX. Order was sent out quickly and kept informed of tracking details.
There was a problem as one of the dumbbells had arrived damaged. Contacted Jo via email and she sorted out a replacement part to be sent out to me.
Good company to deal with
Royal Mail were messing about
Royal Mail were messing about, but the team at RX ROX helped me out, were very quick to respond and got in contact with RM.. and solved the issue had my products that same morning!
Great experience! Super helpful and I’m glad I’ve got it all now.
Excellent fish to see from Hotel Rixos pier when snorkelling
Welcome from all the staff in the palm restaurant
Sea waslovely and warm at 26 degrees compared to 20 degrees in March
Snorkelling is excellent from hotel Rixos pier with no need to go on separate boat trip
Extra aqua classes very good and resort beautifully decorated for Xmas
However beware strong winds and sea currents at this time of year so out of 10 days could only snorkel for 4 1/2 days due to red flag which was disappointing

Reply from RXROX
Quick & quality
I ordered a custom skipping rope - it was made and mailed quickly & securely. The product is good quality- thanks!

Reply from RXROX
I recently purchased a pair of Rehband…
I recently purchased a pair of Rehband 7mm Knee Sleeves from this company. While there were initial challenges with the delivery—the tracking link provided did not function correctly, and the order arrived later than expected—the level of customer service I received was exceptional.
After contacting the company, Jo responded promptly, offered a sincere apology for the inconvenience, and explained that they were experiencing issues with their carrier. Throughout the process, Jo kept me informed at every stage and ensured that my order was successfully delivered.
The knee sleeves themselves are excellent, and thanks to Jo’s professionalism and commitment to resolving the issue, I would have no hesitation in ordering from this company again. This experience demonstrates how outstanding customer service can turn an unforeseen problem into a positive outcome. Thank you, Jo.

Reply from RXROX

Reply from RXROX
First class service
First class service. I needed an item quickly and the staff ensured it was sent out on 24h delivery. Brilliant correspondence and friendly staff that couldn’t be more obliging.

Reply from RXROX
I wrongly thought there was an error…
I wrongly thought there was an error with my order. Excellent communication from seller who confirmed all was correct.

Reply from RXROX
all ok thx
the transaction process was fine & got the product i wanted ... which also met expectations

Reply from RXROX
Fabulous customer service and genuinely…
Fabulous customer service and genuinely nice people running the business

Reply from RXROX
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