Ryder & Dutton Estate Agents - Lettings Reviews 

469
TrustScore 5 out of 5

4.8

29 Market Street, Shaw, OL2 8NR Oldham, Greater Manchester, GB


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Rated 5 out of 5 stars

Recently used them to find tenants for one of our properties, and the property was quickly filled. A great team to work with throughout the process. Thanks to Joanne, Katie, Sarah and Paige for kee... See more

Company replied

Rated 5 out of 5 stars

I seen a property i liked i contacted Ryder And Dutton and spoke to paige who was really helpful and got the ball rolling for me to go and view the property within a few days then i was contacted agai... See more

Company replied

Rated 5 out of 5 stars

Mustafa has been working with us for our portfolio recently and is just amazing. Friendly, professional, tell you facts if you're not sure and is fantastic as being fair to both Landlord and Tennant.... See more

Company replied

Rated 5 out of 5 stars

Ryder & Dutton have been an exemplary letting agents. They have always been enthusiastic to help with queries and when we needed to move quickly they worked hard to get us into our new property as soo... See more

Company replied


Company details

  1. #2 of 48 best companies in Estate Agent
  2. #2 of 51 best companies in Property management company
  3. #4 of 29 best companies in Property valuer
  4. #2 of 27 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents - Lettings

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 29 Market Street, Shaw, OL2 8NR, Oldham, Greater Manchester, United Kingdom

  • 0161 626 6800

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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4.8

All reviews

(469)

1,406 reviews in the last 12 months

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Rated 1 out of 5 stars

Check the comment

Collecting holding deposit from someone you know you ain’t renting an apartment to, only God knows how many people would have paid holding deposit for same flat, I’m sure you know what that means

6 May 2026
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Reply from Ryder & Dutton Estate Agents - Lettings

We don't take holding deposits from multiple applicants for the same property. We take one holding deposit from the applicant that the Landlord would like us to proceed with. If that applicant passes the referencing process the holding deposit will then form part of the first months rent. I hope that helps to clarify how holding deposits work.

Rated 5 out of 5 stars

Excellent Service

It was great to meet the Lettings Valuer, Amanda Bell, who came to value our property. Amanda was very professional, friendly, and up to date on the latest legislation regarding lettings. In addition, all forms and paperwork were fully explained prior to them being sent over. We are very pleased with the service to date!

1 May 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're delighted to hear that you had a positive experience with Amanda. It's great to know that you found the service professional and informative, and we appreciate your kind words.
Gareth

Rated 5 out of 5 stars

Great service and any issues ,one of…

Great service and any issues ,one of the team would be in contact with advise promptly.
Everything went smoothly and I would recommend Ryder&Dutton to anyone thinking of renting their property.
Thank you to the whole team ,especially Joanne,Samantha.

10 April 2026
Rated 5 out of 5 stars

AMAZING SERVICE

amanda has been amazing from the chadderton office in placing my rental property on the market, communication has been on point, she works fast and efficient and very professional, says exactly how it is and the advert and pictures are stunning. thank you so much very happy! 😊

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought my current house with he team back in 2023, they were great with amazing customer service and patience.
So, I gave them my other flat to manage and Mustafa is providing great customer service, and always hands on when I have any enquiry. i really appreciate the service I am receiving from Mustafa and the branch in Heywood

10 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear about your positive experiences with our team! It's great to know you appreciate the customer service you've received, and we appreciate your continued trust in us for managing your flat.
Gareth

Rated 5 out of 5 stars

Ryder & Dutton: Exemplary Letting Agents

Ryder & Dutton have been an exemplary letting agents. They have always been enthusiastic to help with queries and when we needed to move quickly they worked hard to get us into our new property as soon as possible. Ellie was lovely and helpful in getting us settled into our new home and Rachel was forever sweet and helpful on the phone no matter how many times I called up to pester!

28 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for taking the time to leave a review for our team.
Gareth

Rated 5 out of 5 stars

Great company

Great company. Absolutely amazing and so helpful towards any questions which needed answering. I met up with Ellie Hyde for during my viewing’s on the house and then also to collect the keys. She made sure everything was fine and went through every bit of information I needed to know about the property. She took her time to listen to what I had to say and not to rush me at all in the process.

26 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're glad you found our company helpful. We appreciate you mentioning Ellie ensured you had all the information about the property and listened to you. Thank you!
Gareth

Rated 2 out of 5 stars

Poor communication from the very start

Poor communication from the very start. Misleading information provided by the agent who did our initial viewing, which has led to us incurring a further cost down the line. Nice and friendly when you manage to speak to someone but overall very poor experience.

20 February 2026
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Reply from Ryder & Dutton Estate Agents - Lettings

Nice to speak to you to find out more about the reasons for your review so that we can review our processes to ensure that our tenants are happy with the moving process.
Gareth

Rated 5 out of 5 stars

The rental side of Ryder and Dutton are…

The rental side of Ryder and Dutton are more communicative and responsive than the buying and selling side in my opinion.

Sam was fantastic :-)

23 March 2026
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Reply from Ryder & Dutton Estate Agents - Lettings

We appreciate your feedback. We're glad to hear that you had a fantastic experience with our rental team. We value your insights regarding our buying and selling services.
Gareth

Rated 5 out of 5 stars

Mustafa - THE BEST

Mustafa has been working with us for our portfolio recently and is just amazing. Friendly, professional, tell you facts if you're not sure and is fantastic as being fair to both Landlord and Tennant. It's a refreshing change as we aim to be the best Landlords possible and with Mustafa by your side he really helps us to achieve this with a professional and clear manner. He doesn't 'cut corners' or take the easy option, he genuinely seems to work tirelessly to work WITH us. What a credit to R&D he really is.

25 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that Mustafa has been so helpful with your portfolio. It's great to know that their professionalism and fairness have made a positive impact, aligning with your goals as landlords. We appreciate you recognising their dedication.
Gareth

Rated 5 out of 5 stars

Dan Grundy/Rachael Hilton

Dan Grundy was great. Very informative and professional showing me around the property. Rachael Hilton was wonderful. Great experience, thankyou

19 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for leaving another review for Dan and Rachael. I'm glad our team have provided you with a professional service.

Rated 5 out of 5 stars

They have been really efficient and…

They have been really efficient and helpful with managing and re-letting the property on our behalf. Ellie Hyde and Samantha Whalen have kept us well informed and advised throughout.

6 March 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We appreciate your positive feedback and 5-star rating! We're so happy to hear that we've been efficient and helpful with managing your property.
Gareth

Rated 5 out of 5 stars

The letting of my mum's old house…

The letting of my mum's old house wasn't without its hiccoughs so it was great to have named contacts at R&D who were always happy to help. Overall a very professional service.

4 March 2026
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Reply from Ryder & Dutton Estate Agents - Lettings

We're glad to hear that our team was helpful while letting your mum's old house. We appreciate your acknowledgement and are grateful for your very positive feedback!
Gareth

Rated 5 out of 5 stars

Amanda Bell - Chadderton

Amanda has been a massive help with getting our properties on the market with speed and was so efficient and supportive in any questions we had. Thankyou so much Amanda!

28 February 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that you received speedy and efficient support in listing your properties. Thank you for sharing your positive experience with us!
Gareth

Rated 5 out of 5 stars

We’ve recently moved into our new home…

We’ve recently moved into our new home and had a really great experience throughout the whole process. Ellie Hyde and Mathew were both fantastic from start to finish. They were professional, friendly and always quick to respond to any questions we had.
Our move process was smooth and stress-free and everything was handled efficiently. We really appreciated how supportive and organised they were during each step.
It was also such a lovely surprise to receive a welcome gift when we collected the keys a really thoughtful touch that meant a lot to us.
Thank you again to Ellie Hyde and Mathew for making our move such a positive experience. We’re very happy in our new home 😊

20 February 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for taking the time to leave such a lovely review for Ellie and Matthew and I am pleased that you were happy with the service that has been provided. Hopefully you are settled in and enjoying your new home.
Gareth

Rated 5 out of 5 stars

Excellent service for letting / selling or buying

We have been working with Amanda and Matthew over 10 years now and also introduced new clients as they provide us with a comprehensive service and they’re impressed with their expertise on the Lettings side .
We have no hesitation in recommending Ryder and Dutton to anyone interested in letting or selling their property.

2 February 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for taking the time to leave this review Bharat. I am pleased that you are happy with the service that provide.

Gareth

Rated 5 out of 5 stars

Paige Briggs was very nice

Paige Briggs was very nice, polite and helpful with everything I asked.

27 January 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that you had such a positive experience. We appreciate your kind words and are grateful for your feedback.
Gareth

Rated 5 out of 5 stars

Our experience getting a Rental with Fiza Malik

Our experience getting a Rental property with Ryder & Dutton has been absolutely amazing. Fiza Malik and the rest of the agents have been fantastic with helping me and my partner move into our first home. Communication is great and any issues that may occur is sorted straight away. Highly recommend Ryder and Dutton

16 January 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that you had an amazing experience securing your rental property. It's great to know the team helped you and your partner move into your first home. We appreciate your recommendation!
Gareth

Rated 1 out of 5 stars

Useless estate agents

Absolutely awful service would never use again we went for a 2 bed house 2 days before we were moving in we was told we couldn't have the house after getting told to put our notice in from together housing, we were nearly homeless due to the poor service of ryder and dutton they didn't even care they just said you can't move in we don't know why. Avoid at all cost

11 September 2025
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Reply from Ryder & Dutton Estate Agents - Lettings

Hi Andrew,
Thanks for your feedback. Unfortunately the circumstances of this were totally out of our control as an agent as the Landlord had a change in circumstances and was no longer able to rent the property out.
I am sorry that this put you in a difficult position.

Gareth

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