Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. #3 of 52 best companies in Estate Agent
  2. #2 of 50 best companies in Property management company
  3. #2 of 29 best companies in Property valuer
  4. #3 of 27 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

I had an excellent experience with Geraldine

I had an excellent experience with Geraldine at ryder & Dutton. She went above and beyond to help me find my home. The entire process was smooth, and her guidance was invaluable. I highly recommend Geraldine and the team—outstanding service! Finally i bought my house.. thank you

1 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

It's great to know our guidance helped with the purchase of your home! Thank you for your positive feedback!

Rated 5 out of 5 stars

Geraldine was great at communicating…

Geraldine was great at communicating and very efficient at helping me purchase my investment property

20 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thank you for sharing your kind words about the efficient service you received!

Rated 5 out of 5 stars

Great support and understanding from the team at R&D

The staff at Ryder and Dutton were brilliant when I was selling my Mum's house. It was a very emotional time for me, with many ups and downs. Nicole was really wonderful, she totally understood and was very personable, friendly and supportive - it was a big help. Jenny helped me to the final completion, she kept in contact and updated me regularly. She too understood how hard it all was. It made me feel that I wasn't alone during this very stressful time. Thank very much to all at Ryder and Dutton, but special mention to Clare, Jenny and particularly Nicole - thank you for everything.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Customer Service was great I kept getting updates on my new home. Overall very interactive and very responsive.

Thanks to Geraldine Marsden & Lacey Williams

9 April 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We really appreciate your feedback regarding our interactive and responsive service ⭐

Rated 5 out of 5 stars

Fast house sale!

I chose Ryder & Dutton for my house sale from a recommendation and wasn't disappointed! During the process I had Jenny Boyle from the team who regularly checked in with me to give me updates and to chase things up when I couldn't hear from my solicitor! This saved me so much stress and anxiety that comes with a house sale. We sold our house the last week of January and completed 16th April! Would I use them again? Absolutely, and I would be asking for Jenny again! Thank you for your patience and constant communication! Leander, Matty & Little Dolcey!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customer.

very professional service.
Grace Bleasdale well what can I say. She’s a superstar. Took all the stress and pressure out of selling my property.
I would highly recommend Ryder and Dutton

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ryder and Dutton were handling our purchase. We found them to be exceptionally helpful and kept us up to date with the whole process. Catherine Salisbury worked hard at the end to keep things moving, communicating with ourselves, our solicitor, our own estate agent and the seller. We would definitely recommend this company.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Overall we had a great experience…

Overall we had a great experience selling and buying our new house. R&Ds communication was great and Catherine our move manager kept us up to date all of the time and went above and beyond to ensure we got everything over the line for our move. Thanks again!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff at Ryder & Dutton took away…

The staff at Ryder & Dutton took away my stress of moving house! They always kept me up to date with how the sale and purchase were progressing, and were so kind and professional throughout. Thanks so much for all your help and support, especially to Catherine Salisbury.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service and any issues ,one of…

Great service and any issues ,one of the team would be in contact with advise promptly.
Everything went smoothly and I would recommend Ryder&Dutton to anyone thinking of renting their property.
Thank you to the whole team ,especially Joanne,Samantha.

10 April 2026
Rated 5 out of 5 stars

Excellent Customer Service

From my initial call to Carmel on 18th November 25 to completing the sale 15th April 26, Ryder Dutton have been fantastic.
Michael came to value the property armed with a portfolio of similar properties that had recently sold to reassure me that the value was a fair reflection of the market. Viewings were arranged almost immediately.
Nicole, my assigned negotiator, kept me aware of progress every step of the way from details of viewings to final completion. She phoned me every week without fail.
Ryder Dutton could not have been more helpful and professional. Their fees are in line with the market place but honestly felt very good value for the level of service they give. I would have no hesitation in recommending them, their service should be the gold standard for the industry.

15 April 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that you had a fantastic experience with our services. It's great to know that the valuation process and consistent communication met your expectations. We appreciate your recommendation and are grateful for your positive feedback regarding our team's professionalism.

Rated 5 out of 5 stars

I had a fantastic experience selling my…

I had a fantastic experience selling my house through Ryder & Dutton. The entire process was handled with professionalism and care. A special mention must go to Nicola McCarthy, who was exceptional throughout; her communication, expertise, and dedication made a huge difference. The whole team was supportive and kept me informed every step of the way. I highly recommend their services to anyone looking to sell!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I have recently sold my Aunt’ house thru Ryder & Dutton.
After the sale was agreed, Geraldine Marsden (move manager) took over the liaising with myself and the buyer. I really have to commend Geraldine on her knowledge and professionalism and exceptional service, she made sale process so seemless. Communication not only with myself and the buyer, but our solicitors also.
Thank you so much !
Andrew Mackenzie

9 April 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE

amanda has been amazing from the chadderton office in placing my rental property on the market, communication has been on point, she works fast and efficient and very professional, says exactly how it is and the advert and pictures are stunning. thank you so much very happy! 😊

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ryder & Dutton were excellent in their service. My apartment was marketed and sold far quicker than I expected for the full asking price.

Elizabeth and Milly were both excellent with their communication, keeping me updated at every stage without me having to chase them.

I would highly recommend Ryder & Dutton to anyone looking to sell.

15 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear your apartment was marketed and sold quickly, achieving the full asking price. We appreciate your recognition of the team's excellent communication and would like to thank you for recommending our services.

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